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CareTend Logo

All-in-one software for infusion and specialty pharmacy care

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CareTend - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

CareTend overview

What is CareTend?

WellSky® CareTend® is a comprehensive software platform designed for the specific needs of home infusion and specialty pharmacy providers. It supports the full continuum of care — from intake and dispensing to delivery, billing, and clinical documentation — within a single, integrated application. With over 25 years of industry experience, WellSky CareTend enables providers to streamline operations, improve patient outcomes, and ensure compliance with payer and regulatory requirements.

WellSky CareTend includes robust clinical tools such as medication profiles, weight-based dosing, customizable assessments, lab tracking, and care plans. Task-based worklists guide staff through every step of the order lifecycle, ensuring accuracy and efficiency from intake to billing. The platform also supports real-time inventory management with barcode automation, helping organizations reduce waste and maintain optimal stock levels.

Key benefits of using CareTend

• Streamlined intake, dispensing, delivery, and billing workflows
• Real-time inventory tracking with barcode automation
• Automated billing for high-cost therapies and compounded medications
• Seamless integrations with EHRs, payers, and courier networks
• Customizable clinical documentation and assessments
• Scalable for single-site and enterprise-level providers
• Enhanced patient communication with app-less, secure messaging
• Proven financial outcomes: 97% cash-to-net revenue, less than 3% bad debt
• Expert-led onboarding, training, and revenue cycle support
• Integrated tools for delivery, outreach, and resource management

Starting price


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CareTend’s user interface

Ease of use rating:

CareTend reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3.5/10
Rating distribution

5

4

3

2

1

0

0

2

0

1

CareTend's key features

Most critical features, based on insights from CareTend users:

Calendar management
Patient records management
Charting
Document management
Workflow management
Scheduling

All CareTend features

Features rating:

API
Billing & invoicing
Electronic signature
Real-Time reporting

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CareTend integrations (1)

CareTend support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

CareTend FAQs

Q. Who are the typical users of CareTend?

CareTend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does CareTend support?

CareTend supports the following languages:
English


Q. Does CareTend offer an API?

Yes, CareTend has an API available for use.


Q. What level of support does CareTend offer?

CareTend offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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