Denticon vs iDentalSoft

CareStack

BestoSys

Adit

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Bestosys is a complete practice management software for doctors & dentists with features for record keeping, patient relationship management, lead management and systematic growth

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Dentist

Sometimes support is challenging with no 800-number support available.

owner

Their support is an absolute joke, and the lack of competence is unacceptable.

Streamlining support communication and providing more direct, solution-oriented engagement would significantly elevate the overall experience.

Grow and scale your Dental practice with a Denticon all-in-one, cloud-based practice management solution. Centralized data with secure access anywhere, anytime.

2D Drawing

3D Imaging

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Automated Scheduling

Automatic Backup

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calibration Management

Charting

Claims Management

Client Management

Client Portal

Communication Management

Comparison View

Confirmations/Reminders

Customer Database

Customer History

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Dental Practice Management

Diagnostic Reports

DICOM Modality Worklist

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Payments

Electronic Signature

Email Reminders

E-Prescribing

Financial Management

For Medical Purposes

Hands-Free Charting

HIPAA Compliant

Image Analysis

Image Enhancement

Imaging and X-rays

Medical Billing

Multi-Location

Orthodontic Charting

Patient Communications

Patient Management

Patient Records Management

Performance Metrics

Periodontal Charting

Productivity Tools

Progress Notes

Progress Tracking

Real-Time Data

Records Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduled/Automated Reports

Scheduling

Self Service Portal

SMS Messaging

Task Management

Task Scheduling

Third-Party Integrations

Treatment Planning

User Management

Video Support

Voice Capture

Web Forms

Denticon

Web-based

Windows

Chromebook

Dentrix Ascend

Curve Dental

Eaglesoft

Dentrix Enterprise

iDentalSoft

Dentrix

Director of Systems Integration

Some products feel like an upgrade such as MyTooth which is difficult to justify the cost when it should be part of DPC.

appointment setter

You can leave detailed back notes that can be shared with all other employees.  

As a multi-location dental practice, we value systems that are efficient, scalable, and well-supported.

For instance, if a patient needed to be moved to their own account (a child or a divorce for instance), their entire chart had to be remade, everything re-charted,

Pediatric Dentist

After having used DOX Pediatric Dental Software for 30 years, Denticon is not as comprehensive or intuitive to use.   Although the basic DOX software is much older, it seems more comprehensive in the areas of account management, estimating co-pays for patients with various insurances, photos archiving and ease of use.  

They continue acquiring one useless add-on company after another, overwhelming users with unnecessary features while failing to address core system stability.

It takes up extra time that could be better used contacting the next patient.

President

Then the ticket is sometimes closed as successful even though you are waiting patiently for answers.

Allows future more-efficient scalability.

Director of Operations

We have the best success support in Xavier Gardner, who works closely with our team to educate us and support our growth and success in the dental space.

Every time you ask Denticon for anything, it must be done with a ticket.  

Maybe we are entering data incorrectly, but in the patient information screen, I need to easily find the names of both mother and father of our Pedo patients.

Need ability to permanently turn off the checked "Prod. View", so colored blocks never showup.  

Only a self-directed online Denticon University.

As far as value, we are an organization truly attempting to use Denticon in its entirety.

RCM Director

I like that I can do line by line accounting

This helps assist practices that aren't sure if Denticon is right for them, to make the decision to move forward.

I had a little bit of training and got it right away.

it seemed comprehensive and being cloud based made it attractive BUT....

It is hard to read names with appointments have color.

DropSpot escribe software is cumbersome to use...took several attempts to figure out how to use properly.

Sr. Regional Director

All features and the pt information page.

It is the best period dental cloud software

seemed intuitive and easy to work with at first

Dental hygienist

I’ve used multiple other dental software and this is by far the worst

Dir of Info Technology

Their built in features like patient forms and reminders leave a lot to be desired which forces us to use a third party with additional monthly expense.

So far good; if they don't increase the price

It is very  user friendly; quick and easy  to learn and understand

Doctor

Cloud eliminates maintenance but at a cost

We are able to manage patient information across multiple offices efficiently.

More  Denticon Training for the Doctors when it come to x-rays.

Revenue Cycle Manager

Chief Operating Officer

Third, it can connect easily to other vendors.

Our implementation specialist was fired just prior to our first go live.

owner dentist

We have two offices and the ability to jump between offices with click has been great.

The cost is less than other software system but the expense of extra hours spent trying to correct all the problems we are having is mounting.

I don't deal with the issues of servers, backups, backup storage, security, ransomware, etc., that many of my colleagues have dealt with.

I love the cloud based access, ease of viewing records, schedules, reports, etc., from any device, including my phone.  

Also, Xray quality is compromised, not able to compare xrays taken from different dates

I like the fact that it is web-based so I can easily access patient chart from home whenever I need to.  

Everything being online and having administrative control and sharing among limitless locations is key.

Patient Advocate Manager

We are able to continue to move forward with technology without being stuck with paper charts, or old ways of doing business.

Owner

Denticon provides excellent on the cloud technology for our dental office.

We have multiple offices, so being able to access it from anywhere is fantastic.  

Customer Support

Pricing

Billing and Account Management

Ease of Use

Appointment Reminders

Features

Ticketing System

Small Business

Mid-size Business

Large Enterprises

Planet DDS

Dental 

My hardest thing to get used to with this program is that I could not press back to go to the previous screen.

OFICE MANAGER

support- is awesome- always friendly service and courteous, respectful- if they cant solve at that time- makes an effort to make it work the following day-great follow-up

Dental Director

iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.

All-in-one cloud dental software with AI-supported diagnostics, integrated eClaims processing, and paperless workflows that unify scheduling, charting, imaging, and billing—a cost-effective solution that helps practices enhance care, cut admin time, and operate more efficiently.

Annotations

Document Imaging

EMR/EHR

For Dental Practices

Inventory Management

Patient Portal

SSL Security

Proprietary

Linux

iPhone

iPad

Android

Basic

Admin

The platform is intuitive, fast, and cloud-based, which makes accessing patient records and managing the practice much easier from anywhere.

Practice Operations Manager

When attempting to set up custom schedules for providers / rooms / chairs it was not as straightforward as we would have liked.

We love the user friendly interface, the menus are intuitive to use and it has made our front office and back office much more efficient.

Some features can feel overwhelming for new users, and it takes time to fully learn the system.

I like the facility to open a patient's chart and be able to email them off the bat, or text them and have a record of the conversations.

Email, phone numbers and in the registration it picks up potential family members with shared information.

dentist

Not being able to choose single x ray from the FMX and have them labeled.

customizable to my needs- evolves with my needs and accommodates my needs-

office manager

I don't like that you need to check a patient out first before you can connect the new appt to the old one.

Denticon vs iDentalSoft Comparison (2026)

Denticon

iDentalSoft

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives