iDentalSoft Pricing, Features, Reviews & Comparison of Alternatives


Cloud-based dental practice management for modern dentists

4.64/5 (28 reviews)

iDentalSoft overview

iDentalSoft is a single or multi-practice software solution for all aspects of dental office management. Promising an ease of use across an array of Enterprise-level features, iDentalSoft is deployed within the cloud to offer secured HIPAA-compliant data storage and anytime, anywhere accessibility. Specific capabilities include the Smart Scheduler, simplifying the appointment scheduling process with intuitive drag and drop editing plus color-coded status indicators. View confirmed bookings or no-shows at a glance, easily allocating new consultations within clicks to minimize vacant timeslots and maximize productivity. Integrated communications then enable staff to stay in contact with patients, issuing customizable email and SMS reminders or recall notifications. Treatment planning tools for generating detailed care programs with custom clinical notes personalizes the patient experience, offering perio, restorative and pediatric charting support.

In addition to essential day-to-day management tasks and native imaging, iDentalSoft also integrates E-Services, HR and self-service capabilities. Process credit card payments, generate and send bills, issue receipts and raise insurance claims while checking eligibility. Employee management allows staff working hours to be tracked alongside certifications and licenses. Patients can also ease the administrative burden with access to an online portal for registering for services and requesting appointments.


Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

iDentalSoft screenshot: Integrated patient communications include customized, automated email or SMS remindersiDentalSoft screenshot: The color-coded Smart Scheduler feature offers drag & drop appointment bookingiDentalSoft screenshotiDentalSoft screenshotiDentalSoft screenshotiDentalSoft screenshot

iDentalSoft reviews

Value for money
Ease of use
Customer support
Brandon Williams

Amazing. Cloud-based perfection.

Used daily for 6-12 months
Reviewed 2017-05-22
Review Source: Capterra

I can run my office and handle patients 24/7. This allows me to have a tight, automated office where I am hitting almost the million-dollar mark working only 3 days per week, taking absolutely no insurance and with only 2 employees (myself, the doctor and 1 dental assistant) We take NO insurance and we don't even do in-house financing. iDentalsoft is very heavily geared for insurance-based practices... BUT... 1. We know we are in the vast minority in terms of dental offices. Very few offices these days are cash-only. 2. The team at iDentalsoft has been helping us and continues to help us to try and adjust the software to meet more of a cash-only design. I think, in the next 6 months or so, iDentalsoft will have it to where you can simply choose if your office accepts insurance or not and it will remove a lot of the insurance stuff. Our office is such a minority on this subject but the guys at iDentalsoft still go way out of their way to help us and to adjust the software for our office. We really appreciate all the help! The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software. They have done countless updates and upgrades and I really appreciate how to live and caring this company is. I have used Easy Dental, Dentrix, ACE, SolutionReach, ZocDoc, etc. iDentalsoft is a combo of all of that and it is one integrated system and is completely cloud-based. I have the entire software hosted by iDentalsoft and backed up so we don't even need a server in-house and we don't need to pay for an IT guy! No cables running through our office and no need to do tons of work to set up a network. I can just put TWAIN drivers on the computer I want to use, stick it in an operatory, and i'm good to go. I can access all patient files on my phone or at home and I do a LOT of patient scheduling and interaction outside of the office so it's great. iDentalsoft has helped me create a million-dollar practice working only 3 days a week. And we don't take ANY insurance! I can constantly get reviews and keep all phone notes handy and keep my database SACRED, just the way I like it. Plus the software just keeps getting better and better. The upgrades are dramatic.

Read the full review



Used daily for 2+ years
Reviewed 2018-08-16
Review Source: Capterra

I have been using software to teach my students in the classroom. It is easy to use and they love it! Thank you!It is very easy to use! It is user friendly. You can even access it anywhere!

Read the full review

Cynthia Young

Great Product, Does what you need it to do!

Used daily for 6-12 months
Reviewed 2017-01-05
Review Source: Capterra

The best thing about iDentalsoft is that it does what you need it to do--manage your practice without all the million extra buttons that you never use. The support IS TOP NOTCH and always available, probably one of the main reasons why I chose to go with iDentalsoft. Love the convenience of personal cloud-based software that allows me to check my schedule from the comfort of my own home. There are also so many other add-ins that end up saving you money and and ease of use

Read the full review

Bruce Kennedy

IDentalSoft review

Used daily for less than 6 months
Reviewed 2017-03-02
Review Source: Software Advice

Needed a cloud based software to manage multiple offices with common shared database. Researched multiple products and chose this product. Fully functional software with very short learning curve. Data and image migration was done in very short time frame. Migration costs were minimal with excellent accuracy. As always some glitches but quickly resolved. Biggest issue was the bridge software for imaging but after tweaking it is now seamless. Support was phenomenal with almost instant response with a what I would consider a smile. Had a called returned on the weekend instead of waiting for the following week. Recall and appointment confirmation amazing. Patient portal allows appointment requests as well as the ability to complete registration, health history and hippa forms online or in reception room with tablet or kiosk. Requires a decent internet speed with always faster better.Ease of use and functionality.

Read the full review

Lina Kim

None stop issues

Used weekly for less than 6 months
Reviewed 2018-12-13
Review Source: Capterra

Its been relentless nightmare up this alley. We have used SOFTDENT for years and decided to upgrade and make changes due to a 2nd location working with geriatric patients whom need the TLC and undivided attention to details and since using and signing up with identalsoft at 2nd location it has been a nightmare!!! Its horrible and logs out after only minutes of idle, the system sits pretty but scheduling wise and efficiency isnt there. It has done nothing but cause hassle and not to mention their support system is horrible. EMAILING AND TEXTING AND CALLING FOR HELP only to get an answer 20 hours later!! if you are a fast paced dental office like ours RUN from this software it isnt what they say it is with the bells and whistle. its pretty thats iit! I have nothing special to write about this software

Read the full review

iDentalSoft pricing

Pricing options
Free trial
View Pricing Plans

Free 30-day available

Contact for full pricing quote.

iDentalSoft features

Appointment Management
Automatic Reminders
Billing & Invoicing
Claims Management
Client Portal
HIPAA Compliance
Records Management

Activity Dashboard (89 other apps)
Automated Scheduling (65 other apps)
Automatic Notifications (60 other apps)
Calendar Management (72 other apps)
Compliance Management (62 other apps)
Customizable Reporting (55 other apps)
Customizable Templates (60 other apps)
Document Storage (61 other apps)
Electronic Signature Capture (55 other apps)
Health Insurance (52 other apps)
Reporting & Statistics (60 other apps)
Workflow Management (62 other apps)

Additional information for iDentalSoft

Key features of iDentalSoft

  • Reminders
  • Clinical charting
  • Document management
  • Patient account management
  • Treatment planning
  • Imaging
  • Patient billing
  • Patient records management
  • Email & SMS reminders
  • Employee certification tracking
  • e-Claims filing and tracking
  • Secure patient portal
  • Integrated credit card processing
  • HIPAA compliance
  • Multi-practice deployment
  • Patient records storage & management
  • TimeClock feature
  • Appointment scheduling tools
  • Patient billing
  • Drag and drop appointment booking
  • Appointment Smart Scheduler
View All Features


iDentalSoft is scalable to fit multiple dental practice locations or of any size, centralizing data and operations with a wholly cloud-based, encrypted system.
Smart Scheduler provides color-coded, drag and drop appointment booking to make scheduling consultations more intuitive and maximise patient throughput.
Native imaging supports comparative viewing, the use of centralized patient charts and the Direct Connect of dental digital devices with iDS Bridge Technology.
Integrated E-Services capabilities offer paperless processing of insurance claims, integrated credit card payments, automated billing and the issuing of receipts.
An online Patient Portal enables patients to register, sign consent forms and request appointments, while employee management tools include TimeClock for tracking working hours.