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iDentalSoft vs Adit Comparison (2026)

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Good recommendations?

iDentalSoft

Adit

Overview

All-in-one cloud dental software with AI-supported diagnostics, integrated eClaims processing, and paperless workflows that unify scheduling, charting, imaging, and billing—a cost-effective solution that helps practices enhance care, cut admin time, and operate more efficiently.

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

395

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

399

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.7

303

258

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The platform is intuitive, fast, and cloud-based, which makes accessing patient records and managing the practice much easier from anywhere.”

John D.

Admin

“We love the user friendly interface, the menus are intuitive to use and it has made our front office and back office much more efficient.”

Courtney P.

Practice Operations Manager

“I like the facility to open a patient's chart and be able to email them off the bat, or text them and have a record of the conversations.”

Antonette B.

Dental

Pros

“Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care.”

Jennifer H.

Front desk

“From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized.”

Cynthia T.

Office manager

“Having phone calls, texting, online scheduling, patient forms, reviews, payments, and analytics all in one platform has significantly improved our efficiency and reduced the need for multiple software subscriptions.”

Anthony K.

Assistant Manager

Cons

“When attempting to set up custom schedules for providers / rooms / chairs it was not as straightforward as we would have liked.”

Courtney P.

Practice Operations Manager

“Some features can feel overwhelming for new users, and it takes time to fully learn the system.”

John D.

Admin

“I don't like that you need to check a patient out first before you can connect the new appt to the old one.”

Karen F.

office manager

Cons

“The icons are not labeled which makes it difficult for some of the staff to navigate if they are not familiar with where things are located in Adit.”

Deb B.

Office Administrator

“We signed up in May 2025 and ended up canceling by October 2025 after submitting more than 30 support tickets. Despite countless calls and follow-ups, the same issues kept reoccurring, and support was slow to respond or failed to resolve anything long-term.”

Kelly S.

Manager

“Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected.”

Peyman F.

Owner