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DrChrono vs ChARM EHR Comparison

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Overview

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Category Leaders

ChARM EHR is a cloud-based, MU Stage 3 - 2015 Edition Certified suite that includes Integrated EHR, Practice Management and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

221

130

41

22

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.3

5

4

3

2

1

49

28

5

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.

Jd

Jean d'Amour U.

I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

NH

Nathan H.

The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

CC

Carol C.

Pros

I went from a totally paper practice to Charm, and could only do so because of the reasonable cost of Charm. I am more organized and can respond to my patients as I should in the electronic era.

EE

Emily E.

Overall I am very pleased with charm. It is ease to use, offers lots of reports and analytics, and everything is contained.

SF

Stephanie F.

It is visually intuitive and easy to navigate. I am really satisfied and happy with Charm EHR.

HW

Heidi W.

Cons

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.

SS

Scott S.

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.

NR

Natalia R.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

MF

Meryl F.

Cons

When a lab order is connected with an encounter it can't be modified through the lab tab (makes NO sense). Billing needs to be updated, it's completely an obsolete system that is being used.

ES

Elizabeth S.

When I contacted customer service for anyone who can handle this case, the only thing I got was "sorry", and then no more after, the chat was terminated. Not accurate patient's due and reports.

JA

June A.

But they have limited hours and can sometimes be difficult to get in touch with. That being said they usually respond within 24 hours.

HW

Heidi W.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features97
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • Faculty/Staff Management
  • Feedback Management
  • For Mental/Behavioral Health Practices
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Personalization
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Profitability Analysis
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Refill Management
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Single Provider Practice
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • Faculty/Staff Management
  • Feedback Management
  • For Mental/Behavioral Health Practices
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Personalization
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Profitability Analysis
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Refill Management
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Single Provider Practice
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations15
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations4
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne