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CharmHealth

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Electronic Health Records and Practice Management Software

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CharmHealth Pricing, Features, Reviews and Alternatives

CharmHealth product overview

Price starts from

25.50

What is CharmHealth?

CharmHealth is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
24/7 (Live rep)
Phone Support

Training options

Live Online
Documentation
In Person
Webinars

CharmHealth pricing information

Value for money

4.5

/5

130

Starting from

25.50

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CharmHealth features

Functionality

4.3

/5

130

Total features

73

19 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Document Management
Third-Party Integrations

Functionality contenders

CharmHealth users reviews

Overall Rating

4.4

/5

130

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

78

35

8

3

6

Pros
When COVID hit, I was able to transition seamlessly to Telehealth. The fact that the organization even offered it free for several months to encourage users to use Telehealth was amazing.
I am extremely pleased with ChaRM EHR. It is so easy to schedule clients and does not require me to do more than make about three clicks.
It is visually intuitive and easy to navigate. I am really satisfied and happy with Charm EHR.
Cons
When a lab order is connected with an encounter it can't be modified through the lab tab (makes NO sense). Billing needs to be updated, it's completely an obsolete system that is being used.
When I contacted customer service for anyone who can handle this case, the only thing I got was "sorry", and then no more after, the chat was terminated. Not accurate patient's due and reports.
But they have limited hours and can sometimes be difficult to get in touch with. That being said they usually respond within 24 hours.

Overall rating contenders

MS
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Matthew S.

Physician

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

User Friendly Effective EMR

Reviewed 4 years ago

Transcript

Matthew: Hi. My name is Matthew. I'm a pediatrician, and I give ChARM EHR a rating of five. We've looked...

AR
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Verified reviewer

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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For a small medical practice it's a good investement

Reviewed 5 years ago

Having the billing and collections reports intergated to the EHR makes a huge positive differnece, and the price is very reasonable to services rendered.

Pros

I like being able to see waht colleagues are doing with my patinets, and also like the intergrated billing and messaging support. having everythign on one place makes patinet care easier. I also enjoy being able to see patient messages and appointment requests via my cell phone app

Cons

I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult. Charm also lacks larger intergration of hospital visits-- we ahve to have other doctors fax results/ notes and enter them manually which can be a bit of a pain and hinderance to patinet care

PK
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Patricia K.

E-Learning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Speech Pathology use of ChARM EHR

Reviewed 3 years ago

My experience has been absolutely great!! This has been a real gift to me in being able to continue my speech therapy telepractice because it is HIPPA compliant.

Pros

The best feature of this system is that it is HIPPA compliant, which is an absolute must for using this for teletherapy for speech and language. It is reliable and does not have any glitches that I can see. It is easy to switch from a full screen that you can pull up other language apps. It also has a great white board.

Cons

I think the use of the white board could be expanded.

JL
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Jennifer L.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The worst EHR for a medical doctor

Reviewed 10 months ago

This is the WORST EHR ever. Totally inefficient. Wastes hours of time day in and day out. Absolutely horrible help. They never call back or fix the issue. They might fix 1/5 issues after 10 days. DO NOT GET THIS EHR!!! I would change if I were not in an office of naturopaths who have used it before I joined this office.

Pros

Nothing good compares to the bad. This program is the WORST

Cons

This is the worse EHR I have ever used. It is clunky. It wastes so much time. it does not alphabetize drop-down lists. It accesses a database for ICD10 Codes that is completely unusable and a total waste of time. It has completely lost medical records that it should be saving after 1 hour of work. The customer service is TERRIBLE. They will not fix your program. You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back. It lists diagnosis codes that are incorrect and therefore put you at medical legal risk. And they charge you every time you ask a question or make a record to try something out during programming.

AF
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Autumn F.

Medical Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of CharmHealth from a solo practitioner

Reviewed 2 years ago

I really appreciate the online scheduling feature. As a solo practitioner (with no admin support staff), this has been an extremely helpful feature. My patients love it! It saves a lot of time for me and it encourages patients to schedule multiple appointments as they see the scheduling filling up. Thank you!

Pros

I really appreciate the availability of the support staff. I have used the online chat several times, and most of the time my question is answered in a few minutes. With more complex questions, I still get a response within a day or two. Thank you! I also really appreciate the ease of updating/personalizing my Charm account for online scheduling and appointment types.

Cons

I work with several compounding pharmacies and it is extremely difficult to write a prescription for a compounded prescription through Charm. Several of the standard pharmacies in our community do not like the way that the fax or e-prescribe feature places the electronic signature - it is difficult for them to determine if it is signed "dispense as written," or if it is signed as "substitution permitted."...

NB
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Nerissa B.

Mental Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love my EHR

Reviewed 3 years ago

CHARM has made my life so stress free. I love it and even my families love it. They love the portal and the ease of using it. When COVID hit, I was able to transition seamlessly to Telehealth. The fact that the organization even offered it free for several months to encourage users to use Telehealth was amazing. I highly recommend this product and have told others about it because it is so easy to use!

Pros

What I love about CHARM is that it is user friendly. I have my own part time private practice and I knew I needed something that I could get up and running quickly, keep me organized and compliant. CHARM is the answer! I never loved EHR systems before I found CHARM. Having tried other packages when I was in academia, everyone gripes about EMR systems. But CHARM "works like a charm!" I could make my templates by dragging and dropping easily, I could make changes if needed easily. I uploaded all my blog handouts to then quickly put in patient portals. SO easy to use! I love the quick text feature. I love the auto populate feature too!

Cons

The only thing are these: 1) in the event that I have a patient whose parents are divorced, they both want and need access to me to send me updates. The portal right now can only accommodate ONE user log on. Sometimes divorced parents do not want to share--which is understandable. 2) Support is not instantaneous. They have a chat but someone is not necessarily on there 24/7 to answer and provide support in real time. I had two instances where I could not get logged in right before a clinic day. Luckily it was fixed in 20 minutes but again It would have been nice to have someone right there responding to my urgent messages knowing it would be handled.

CharmHealth FAQs

Q. What type of pricing plans does CharmHealth offer?

CharmHealth has the following pricing plans:
Starting from: $25.50
Pricing model: Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of CharmHealth?

CharmHealth has the following typical customers:
Mid Size Business, Small Business


Q. What languages does CharmHealth support?

CharmHealth supports the following languages:
English


Q. Does CharmHealth support mobile devices?

CharmHealth supports the following devices:
Android, iPad, iPhone


Q. Does CharmHealth offer an API?

Yes, CharmHealth has an API available for use.


Q. What other apps does CharmHealth integrate with?

CharmHealth integrates with the following applications:
QuickBooks Online Advanced, Health Cloud, Zoom Workplace, Sfax


Q. What level of support does CharmHealth offer?

CharmHealth offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Phone Support

Related categories