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Electronic Health Records and Practice Management Software
CharmHealth is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
100
Starting from
Free
Value for money contenders
Functionality
4.3
/5
100
Total features
49
10 categories
Functionality contenders
Overall Rating
4.3
/5
100
Positive reviews
55
32
6
3
4
NB
Nerissa B.
HW
Heidi W.
KT
Kate T.
ES
Elizabeth S.
JA
June A.
HW
Heidi W.
Overall rating contenders
Matthew S.
Physician
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Matthew: Hi. My name is Matthew. I'm a pediatrician, and I give ChARM EHR a rating of five. We've looked...
Charles C.
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
Review source
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For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.
Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.
Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.
Sara C.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.
I really enjoy that I can customize all of my notes and templates that I need on a daily basis. I also really enjoy that everything can be electronic and all paperwork can be sent to clients and have signatures in real time.
I feel the customer services could set up EFT and enrollments for payers to make it streamlined and easier for the provider.
Andrew S.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
Review source
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The ability to customize and create many different templates and structure for our office, has allowed hour office to grow and thrive.
Occasional challenges with connectivity, but these are often short-lived.
Kathryn K.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
Review source
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I would like to say that my overall experience with the RCM at charm was good but [SENSITIVE CONTENT] was the most responsive and knowledgeable representative I worked with. I asked her if I could give her a review becuase I was so impressed with her performance.
It is easy to use. I like the billing platform.
the calendar is terrible. IT is not user-friendly. Look at schedulicity or acuity and get some tips from them. I
Matthew S.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
Review source
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An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.
We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients.
Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue. There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There...
Q. What type of pricing plans does CharmHealth offer?
CharmHealth has the following pricing plans:
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of CharmHealth?
CharmHealth has the following typical customers:
Mid Size Business, Small Business
Q. What languages does CharmHealth support?
CharmHealth supports the following languages:
English
Q. Does CharmHealth support mobile devices?
CharmHealth supports the following devices:
Android, iPad, iPhone
Q. Does CharmHealth offer an API?
Yes, CharmHealth has an API available for use.
Q. What other apps does CharmHealth integrate with?
CharmHealth integrates with the following applications:
QuickBooks Online Advanced, Health Cloud, Zoom Meetings, Sfax
Q. What level of support does CharmHealth offer?
CharmHealth offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Phone Support