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Electronic Health Records and Practice Management Software
CharmHealth Pricing, Features, Reviews and Alternatives
CharmHealth product overview
What is CharmHealth?
CharmHealth is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.
Typical customers
Platforms supported
Support options
Training options
CharmHealth pricing information
Value for money
4.6
/5
117
Starting from
Free
Pricing options
Value for money contenders
CharmHealth features
Functionality
4.3
/5
117
Total features
72
11 categories
Most valued features by users
Functionality contenders
CharmHealth users reviews
Overall Rating
4.4
/5
117
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.61/10
70
33
7
3
4
Overall rating contenders
Matthew S.
Physician
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Matthew: Hi. My name is Matthew. I'm a pediatrician, and I give ChARM EHR a rating of five. We've looked...
Shannon C.
Medical Practice, 1-10 employees
Used daily for 2+ years
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ease of access, secure, easy to review charts, HIPAA compliant
I love having integrated labs, scheduling, chart notes and billing-- having everything in one place is very helpful and convenient. I also like having HIPAA compliant messaging, and an iphone feature where I can see my schedule and treatment rwequests.
the iphone app is a bit clunky and if a patient emails with a questions I can't access their chart.
Autumn F.
Medical Practice, self-employed
Used daily for 2+ years
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I really appreciate the online scheduling feature. As a solo practitioner (with no admin support staff), this has been an extremely helpful feature. My patients love it! It saves a lot of time for me and it encourages patients to schedule multiple appointments as they see the scheduling filling up. Thank you!
I really appreciate the availability of the support staff. I have used the online chat several times, and most of the time my question is answered in a few minutes. With more complex questions, I still get a response within a day or two. Thank you! I also really appreciate the ease of updating/personalizing my Charm account for online scheduling and appointment types.
I work with several compounding pharmacies and it is extremely difficult to write a prescription for a compounded prescription through Charm. Several of the standard pharmacies in our community do not like the way that the fax or e-prescribe feature places the electronic signature - it is difficult for them to determine if it is signed "dispense as written," or if it is signed as "substitution permitted."...
June A.
Medical Practice, 1-10 employees
Used daily for 6-12 months
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EHR was OK. Billing related is nightmare. Poor responds from certain people from company!
It looks clean, modern looking, more user friendly than my previous one.
Billing and customer service is a nightmare. I started using Charm Billing back to October 2020. I got a zoom training for about an hour or two, during the training, there was one or two insurance was put into the system. After that, I was told to do it myself. However, I could not login for a long time. Finally, I had to set up another login in order to get into the right place. Until March 2021,...
Nerissa B.
Mental Health Care, self-employed
Used daily for 1-2 years
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CHARM has made my life so stress free. I love it and even my families love it. They love the portal and the ease of using it. When COVID hit, I was able to transition seamlessly to Telehealth. The fact that the organization even offered it free for several months to encourage users to use Telehealth was amazing. I highly recommend this product and have told others about it because it is so easy to use!
What I love about CHARM is that it is user friendly. I have my own part time private practice and I knew I needed something that I could get up and running quickly, keep me organized and compliant. CHARM is the answer! I never loved EHR systems before I found CHARM. Having tried other packages when I was in academia, everyone gripes about EMR systems. But CHARM "works like a charm!" I could make my templates by dragging and dropping easily, I could make changes if needed easily. I uploaded all my blog handouts to then quickly put in patient portals. SO easy to use! I love the quick text feature. I love the auto populate feature too!
The only thing are these: 1) in the event that I have a patient whose parents are divorced, they both want and need access to me to send me updates. The portal right now can only accommodate ONE user log on. Sometimes divorced parents do not want to share--which is understandable. 2) Support is not instantaneous. They have a chat but someone is not necessarily on there 24/7 to answer and provide support in real time. I had two instances where I could not get logged in right before a clinic day. Luckily it was fixed in 20 minutes but again It would have been nice to have someone right there responding to my urgent messages knowing it would be handled.
Shawn W.
Hospital & Health Care, 1-10 employees
Used daily for 1-2 years
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The software is remarkably intuitive. Very easy to navigate from patient setup, scheduler, charting and billing. Charting can be easily customized to your own needs which you can do yourself easily without assistance from "tech support". What really stands out with this EHR compared to others are the patient engagement features. The Patient Portal enables easy document sharing including questionnaires,...
Only limitation I've noticed is related to case management and the ability to tie several encounters/visits and related documentation under one case. I believe this is a planned improvement. Technical support can be challenging to get on the phone.
CharmHealth FAQs
CharmHealth has the following pricing plans:
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of CharmHealth?
Q. Does CharmHealth support mobile devices?
Q. What other apps does CharmHealth integrate with?
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