Elation vs RXNT

Praxis EMR

athenaOne

CharmHealth

Praxis is an artificial intelligence (AI)-based EMR/EHR that has no cumbersome templates. Templates slow charting down, impede medical quality, and hurt usability. Instead, Praxis utilizes AI that learns from its user. Physicians chart fast and easy while saving hours each day.

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

Elation Health is the leading platform for primary care, empowering 32,000 clinicians to deliver personalized care to over 16 million patients. With a clinical-first EHR, integrated billing, and AI-powered tools, Elation simplifies care workflows to help independent practices thrive.


E-Prescribing

Communication Management

Patient Scheduling

Compliance Tracking

Decision Support

Medical Billing

Claims Management

Clinic Interoperability

Elation

Web-based

iPhone

iPad

Enterprise

Insurance Taking Practices

Membership & Cash Practices

Pilates transformation expert

Does not interface 100% with IOS, so when clients are using an iPad or an iPhone to interact, they cannot receive documents from their provider.

Owner

Their proposed solution was for me to hire additional staff to handle the added workload this change created—a costly and inefficient resolution. When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely.

This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results.

I like the ability to communicate privately and securely between multiple practitioners and clients.

Engineer

The system also helps build your own dashboards, and add or hide components using page composer.

Nurse Practitioner

All my patients are seen every month which means I have to schedule each patient manually every month.

Opertions Specialist

We noticed sometimes the application would have minor glitches, maybe to many users downloading documents/reports causing a system glitch.

Manager

I like the fact that you got your value for your money and there is security due to patient records.

To change a patients appointment you have to physically delete it and reschedule in the new time.

Owner, NP

Read the reviews, customer service sucks, product does not deliver, the Note Assist is aweful, I regret having used their product ever

Developer

Elation is a reliable platform for handling patient records and clinical tasks.

I can teach a new provider the basics in minutes and send them out to see patients.

Physician Associate

I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software.   

No follow-up, no response to support emails I sent 17 days ago.

Dentist

It also includes options to send out automated messages to patients.

Sometimes taking 20-30 seconds to load a pt chart

Founder and CEO

I paid $9,264 in advance for 12 months for three providers to get $50 off per month per provider and save some money for my clinic.

Senior Paralegal

I am already paying him concierge fees - the fact the software won't work on my phone is frustrating.

Can you please tell me more about how this impacts the user experience? or Regarding the label printing request outside of the lab workflow—this is a common feature request.

You don't have to scroll through or click through screen after screen to find what you need.  

Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail.   

However, once I was fully integrated and reliant on their system, they removed key functionality that had been a dealbreaker in my decision to use their software.

When I joined they had great auto text reminders for appts and a great option to hire a part time employee

MD and CEO

If you live on the East Coast, you still cannot integrate with many systems, as they are a California-based company.

Overall Elation delivered the features and functionality we were looking for despite the price being a concern for our budget.

It's also easy to set the role and delegate approval rights to someone else if going on a vacation.

Simple interface online, keeps all my data in one place.  

Some advanced features are harder to access wihtout proper training

Owner, Physician

It is a decent basic medical chart with note storage and prescribing.

The help files (FAQ) are getting better but they are equally worthless.

In the end, we attempted to use this platform for TWO DAYS before we gave up, knowing that we would be both bleeding and chasing revenues if we remained with Elation.

Director of Plumbing

Hard to find a result from a visit in the past without sorting through a ton of messagers

This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience.

Manger

Getting new and better material results in short time than other

Can't look up or share anything while at doctor appointments.

The workflows seem pretty efficient when I’ve seen it used and written mock notes.

Difficult- regret using them, I did not expect them to remove the very features that I required in an EMR and very clearly communicated to them at onset

Choosing Elation for my business has resulted in significant and immeasurable losses in both time and money.

I can see how it might be frustrating that you are unable to collect payment for services rendered.

Clear and fast in results of working, give a professional result as all want

So i would be very cautious about starting with them at this juncture

Overall is has great benefits and make life much easier, with a few tweeks it could be even better of an experience.

Physician

The login is to tedious and it doesn't have enough features.  

Customer service has become practically non-existent, leaving us with little support or recourse.

Would I recommend it, Yes.   Though if the price keeps climbing I may have to rethink my choice.

owner

customer service is just terrible, they removed themselves from google so that you can see how poorly they were being rated

There are so many common sense functions that Elation can do that my previous EMR couldn't do.

They actually seem to enjoy flexing their muscles to force you to do what works better for them.

Getting an estimated wait time has been like pulling teeth.

Patient Reminders

Patient-Physician Interaction

Customer Support

Popular Software

Billing

Charges

User Interface

Training and Learning Curve

Integrations

Feature Development

Freelancers

Small Business

Mid-size Business

Large Enterprises

Elation Health

DocVilla

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Treat

Treat is an ePrescribing solution that allows medical practitioners to send electronic prescriptions to manage patient care and streamline clinical operations. Users can select specific drugs according to patient diagnosis and add digital signatures to generate prescriptions.

RXNT's cloud-based E-Prescribing solution is EPCS-certified and allows providers to easily, accurately write prescriptions from anywhere. Streamline your practice with a seamless connection to our EHR, and get instant access to medical and prescription history from a single platform.

Prescription Renewal

Medication History

EPCS Compliant

Electronic Prior Authorization

By industry, RXNT reviewers are most commonly professionals in medical practice (37%). The most frequent use case for RXNT cited by reviewers is e-prescribing (75% of reviewers).

Users and use cases

Some reviewers find RXNT affordable and appreciate its bundled features for the price, highlighting cost-effectiveness. However, some users report expensive or misleading pricing options, and reviewers indicate a desire for more flexible pricing models.

Value for money

RXNT is an e-prescribing tool with key features that include electronic prescription management, HIPAA compliance, charting capabilities, and more.

Proprietary

RXNT

Android

Windows

Chromebook

Linux

Full Suite

Practice Management

Electronic Health Records

Scheduling

Nurse practitioner

ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds

I don't like RXNT, because  costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers.

Psychiatrist

I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions.

Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter

Medical Provider

I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics.

Hospice Physician

I cannot stress enough how lousy the "Live ID" 2-FA is for controlled substances from a mobile device.

PMHNP

Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then.

physician

s or 1000's of MD's (according to their own customer service reps) have been left high and dry and unable to prescribe controlled meds because they rolled out a new DEA regulated new authentication process without hiring enough support staff so that I have literally spent hours and hours on hold trying to get a rep to help.

Billing Specialist

Payments from payers is so much faster and billing and posting patient payments is the easiest I have ever used.

The 2 factor authentication for the mobile platform.

Chemical Dependency Counselor

I would not consider this an actual con, but I suggest the navigation buttons be placed above the individual record listings rather than on the left side.  

Easy to enter patient prescriptions, track prescriptions, refill prescriptions, and even cancel a prescription if needed.

Not being able to review a rejection without going into the claim.

after using RXNT for two years, annual fee increased too much.

Business Manager

That you have to enter the insurance information seperately every time you enter a new patient.

One con which I'm sure you hear often is the ads at the bottom of the screen tend to slow my computer down.  

Optometrist

Some medications can be difficult to search up and find.

Only issue was for a period of things the verification by camera would freeze and not process.

They substitute the flexible tolken bu a restricted system that does not work outside the Country.

Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”.

We had to jump through some hoops to perform a change of ownership of the practice without buying additional subscriptions.

It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info

Medical Assistant

Charting and patient scheduling is a breeze.

From posting payments to the ease of creating claims.

It can be hard to reach someone quickly if you need assistance.

I did a controlled substance refill from a Starbucks in Japan!

My patients love it, I feel in control of my practice and prescriptions.

RXNT strikes a great balance between simplicity and functionality.

Office Manager

Pricing is misleading.   When we tried to terminate our contract with 3.5 months in advance, we were told we had to finish paying for the entire year until it was time to renew contract

I have met with them multiple times and they have been unable to fix any of the issues (consent forms not working, Telehealth not working).

Formulary information is not always accurate.

The full suite helps connect all pieces running a medical business; from scheduling to EMR to prescription and to billing; all connected and things get done with some clicks only

The system is intuitive, easy to use, and includes everything I need without unnecessary complexity.

Regional Director of Learning and Development

My favorite part is the integration with our physician team, where the nurse can enter an order for a controlled substance and the doctor can sign electronically in real-time.

Easy to register and manage new patients.

Medical director

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work.

Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again

Executive Director

I can send my orders and requests over for my physicians to complete as directed.

PreP Navigator

Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

CEO, Founder, and Physician

there are errors that are coming up as I delve into RXNT further and further.  

Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.

Clinical Manager

It is more cost effective for my organization.

APRN owner

It does not include a couple of features that are needed in the pediatric setting.

Billing Supervisor

I've had a great experience with RXNT.   If I have a question I can search through topics or I can chat.

crashes of the website happens sometimes pushes us back with pt

Always replied within a day, which is outstanding compared to insurance companies I've been calling lately.

Prescribing for patients is quick and efficient.

However, if you can prepare for termination 2-3 months before renewal of YEARLY contract, the system is very easy to use

DOCTOR

The most recent  updates have created a smoother process for the prescriber.

Elation vs RXNT Comparison (2026)

Elation

RXNT

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives