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Elation

Cloud based electronic medical record system

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Elation Pricing, Features, Reviews and Alternatives

Elation product overview

What is Elation?

Elation is a cloud-based EHR solution designed primarily for doctors and medical professionals to manage their daily activities. The solution is suitable for small & midsized hospitals, primary care units and independent practice centers that are in control of their own EMR decisions. In addition to its core EHR capabilities, the solution offers billing and practice management features. The web-based solution helps medical professionals to schedule appointments, record patients' medical histories, organize calendars, set reminders and manage billing & insurance reimbursement.

Key benefits of using Elation

• Elation offers inbuilt tools for doctors and patients to quickly book online appointments, set automatic reminders and generate bills using a single integrated solution.

• With rich communication features such as secure emailing and personalized messaging tools, Elation helps clinics to increase patient satisfaction.

• Medical professionals and clinics can create customized clinical forms according to their medical specializations and requirements.

• With Elation's integrated analytics features, doctors can evaluate their ROIs and manage financial reporting tasks.

• The solution integrates with in-house fax and printer facilities to handle all incoming as well as outgoing documents from the solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

Elation pricing information

Value for money

4.5

/5

32

Starting from

$

275

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Elation features

Functionality

4.2

/5

32
Total Features76 7 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Appointment Scheduling
Activity Dashboard
Reporting & Statistics
Reminders
Self Service Portal
Alerts/Notifications

Functionality contenders

Elation users reviews

Overall rating

4.5

/5

32

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

21

7

3

1

0

Pros
Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.

AS

Andrew S.

I can tell you- Elation staff is super smart. Customer service is not needed much as everything works great.

RD

RAJ D.

We tried two other EMRs before purchasing Elation and the difference between Elation and the other two is night and day. Elation is easy to use, intuitive, and helps us to be more productive.

JS

John S.

Cons
Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.

Ashley T.

Terrible customer service and no one takes responsibility.

LB

Laura B.

All it does is text message and often times that doesn’t work at all. I get very frustrated with it.

KM

Kevin M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software, poor customer service

Reviewed 3 years ago

It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician.

Pros

Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used

Cons

Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Physician review

Reviewed a year ago

It’s been a wonderful experience. The people are amazing and have always been helpful and caring. The software is excellent, I love it, lots of features that help me get my work done. Just fix the app!

Pros

What I like most about my Elation software is that it’s quite intuitive to use. It feels like it’s built for a doctor. It works how it’s supposed to! It has everything laid out exactly how I want it. This software clearly was made with a lot of input from a practicing physician. Having used several EHR’s over the years, and hated all of them, I truly & absolutely love Elation. It’s fast and it thinks like my brain does.

Cons

The smart phone app. No good. It doesn’t have enough features to really be useful. I can’t send prescriptions, which is terrible. I can’t see my schedule, I can’t make appointments. All it does is text message and often times that doesn’t work at all. I get very frustrated with it. This is something I really want and need. It’s been 2 years and I have zero improvements in the app. I’m not happy with that. Everything else is awesome!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Easy and simple but not very powerful or robust

Reviewed 3 months ago

Underwhelmed, overcharged. Switching to Cerbo or maybe AtlasMD or Akute Health

Pros

It's true you can figure it out in an hour or less. Very simple.

Cons

It's very simple. You can't customize anything at all about the look or layout of the information. Don't like the order in which information is displayed on the left side of the screen? Get used to it. Want to send a fax? You can, you just have to call it a referral, no matter what. So you if you want to fax something that isn't about a particular patient, you have to a create a fake patient called...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Amazon of EMRs!

Reviewed 3 years ago

I would pick this over any other software with multiple offices. There is a very common software that is very costly and very popular and also very aggressive but I did not like it. This software has a very cumbersome way to do things. I want to elaborate Elation in more detail. Great advantages: One screen has all features. Summary on l side- a must Note on r side. History in middle and all the...

Pros

It has been a 8 months since I have started using this software. I used to have Soapware EMR for 18 years. Soapware had to shut down as the owner was getting to that age and older softwares are not easy to upgrade. I looked at 15 softwares before I picked Elation. I knew what I need as a busy primary care Internist. My staff and I are extremely happy that we ended up with Elationhealth. Everyone...

Cons

There is not much to dislike. I was little nervous about interface with billing software but it has worked great. I picked MD connection for billing and that is another robust software. As soon as patient leaves and I send the bill to MD connection- it reaches real-time. Most complete softwares have many glitches or may have one side powerful and other side weak. This combination is great and my billing staff loves billing software also.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I am glad!

Reviewed 3 years ago
Pros

I have used Soapware for 20 years. I really liked Soapware for its speed and ease. Soapware unfortunately is going out of business. I watched demonstrations of about 15 software companies. I am writing this review to help others in my shoes. Most software companies are about 20-25 years old and have similar technology as Soapware. Older technology is somewhat rigid. I am glad the sales person...

Cons

Elation is an EMR alone and that made me nervous. Interface between Elation and MDconnection one of the billing software recommended by Elation works great according to doctors I talked to who are using both. This is a minor issue compared to the fun of working with ELation EMR.

Elation FAQs and common questions

Elation has the following pricing plans:
Starting from: $275.00/month
Pricing model: Subscription


Elation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Elation supports the following languages:
English


Elation supports the following devices:
We do not have any information about what devices Elation supports


Yes, Elation has an API available for use.


Elation integrates with the following applications:
Kareo, AdvancedMD for Mental Health, PracticeSuite


Elation offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support

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