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EpicCare vs Practice Fusion Comparison

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Overview

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

366

5

4

3

2

1

214

106

27

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

3.7

424

5

4

3

2

1

145

130

71

38

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Pros

Good price reasonably user friendly, adding mips reporting, some ability to customize. Robust support at the beginning.
I would gladly put Practice Fusion up against them all. It is great and it delivers exactly what they promise and they also provide the best customer support that I have seen in the EMR field.
But the thing that I like the most is the ease of use, the improvement in the car in the last 2 years was great. They have been using practice fusion for more than 6 years now.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.

Cons

Customer service is horrible; they are rude, not helpful at all and you are easily on hold for 40 minutes at a time. You can leave a message, but no one ever calls you back.
Having used the product for past two years, I am annoyed to learn the new user interface, surely I'll adapt.
Lack of electronic devices integration. No ecommerce through PF.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features35
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Faculty/Staff Management
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • Formulary Management
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Imaging and X-rays
  • Initial Assessments
  • Insurance Eligibility Verification
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • On Call Scheduling
  • Online Intake Forms
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Planning
  • Role-Based Permissions
  • SOAP notes
  • Self Service Portal
  • Task Scheduling
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features71
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Faculty/Staff Management
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • Formulary Management
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Imaging and X-rays
  • Initial Assessments
  • Insurance Eligibility Verification
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • On Call Scheduling
  • Online Intake Forms
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Planning
  • Role-Based Permissions
  • SOAP notes
  • Self Service Portal
  • Task Scheduling
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations1
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

CD
AvatarImg

Carrie D.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

EpicCare logo

EpicCare

A challenge to get comfortable with but totally worth it!!!!

Reviewed 7 years ago
Pros

Very comprehensive and adaptable to your practice needs. Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management

Cons

Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!

DM
AvatarImg

David M.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

Great EMR

Reviewed a year ago
Pros

It’s it’s the standard of electronic medical records. It’s super user friendly and very easy to navigate and makes your work life much more efficient.

Cons

That it is a little on the pricey side when it comes to private practice.

EI
AvatarImg

Edoardo I.

501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

Epic for medical management of patients

Reviewed 7 years ago

I would recommend if hospital or practice care would permit

Pros

Full access of all parameteres and clinical data (outpatients , inpatients, past encounters, medication) for a really cohomprensive insight at a glane and at a finger touch

Cons

If anything, too many function and degree of complexity for advance features that you can ignore but gives a feeling like you are missing something and not using at its full potenitality Cost

JD
AvatarImg

Jonathan D.

Medical Practice, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

The Best EMR

Reviewed 5 years ago

If you're looking for a very user-friendly EMR system, this is the one for you. It beats out all the rest by a landslide.

Pros

I was trained under this EMR in residency for three years. It is by far the easiest EMR out there. I also now use it with my practice and could not be happier. Everything is all compiled in one spot (x-rays, labs, etc). Would recommend implementing this system in any medical practice.

Cons

Nothing negative do say about EPIC. It's a very good system.

AvatarImg
AvatarImg

Catherine K.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

EpicCare logo

EpicCare

Epic User

Reviewed 4 years ago

Fair considering it's with a corporate hospital and better than other software I've used in private practice.

Pros

Notes can be done in 5 minutes for physical therapy if your implementation team knows how to set it up appropriately.

Cons

No therapy-specific templates; all have to be built individually

VK
AvatarImg

Vijay K.

Medical Practice, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

it worth the entire challenge

Reviewed 6 years ago
Pros

Very comprehensive and adaptable to your practice needs. Reporting very easy to work with and a comprehensive system. Easy to learn and use.

Cons

Everyone who will need to build must attend training for at least 2 weeks which is sometimes a very tedious process.

Pa
AvatarImg

Phillip a.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

EpicCare logo

EpicCare

EPIC in Ambulatory Care setting

Reviewed 9 years ago
Pros

EPIC covers almost every facet of EHR & PM in a unified interface.

Cons

Slow response in large practice. There's too much "data input" required directly by MD/NP providers which would normally be delegated to a nurse assistant or medical technicial.

RJ
AvatarImg

Renee J.

Medical Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

EpicCare logo

EpicCare

Epic is good!

Reviewed 5 years ago

What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.

Pros

I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records

Cons

Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

MV
AvatarImg

MJ V.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

EpicCare logo

EpicCare

Complete Medical Medical Overview of the Patient

Reviewed 3 years ago

I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Cons

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

PM
AvatarImg

Paul M.

Medical Practice, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

The best electronic medical records software available

Reviewed 5 years ago

Just an A+ overall!

Pros

I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface. It is easy to learn and keeps track of what you do and helps you make daily work and tasks easier. It makes medical practice a joy and the charting and orders writing a breeze. It is a must have for all major medical institutes.

Cons

I honestly just don’t have any complaints with this software. It has only made my patient care better. But if there is anything I’d have to say is that it has a lot of power and it can take some time to learn how to use it to its fullest capacity.

AvatarImg
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Stefanie A.

Hospital & Health Care, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

EpicCare logo

EpicCare

Learning a New System

Reviewed 5 years ago

I don’t have much experience yet with EpicCare EMR as I am just starting to learn the software. I do find that it has similarities to software we currently use that I am familiar with and that has been a huge benefit in learning EpicCare. I think with continued work in the test or practice environments it won’t be too terribly difficult to learn.

Pros

I really like that you can pretty much build any type of report you could want or need. I also like that you can customize reports to fit exactly what you are looking for.

Cons

So far what I like least about this software is that it’s a bit cumbersome to navigate through. You do have to have a bit of software knowledge in order to navigate through it.

AvatarImg
AvatarImg

Nick S.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EpicCare logo

EpicCare

The BEST EMR out there

Reviewed 5 years ago

Having used another EMR (in addition to paper charting), this is by far the best product out there. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review...

Pros

Best layout, easy to navigate, quick documentation

Cons

Epic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit.