App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Epic
5
271
4
133
3
34
2
7
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud/on-premises EHR for hospitals and health systems
Table of Contents
Is this product right for your business?
Find out with a
Epic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2026
Epic overview
Based on 457 verified user reviews
What is Epic?
Epic is an electronic medical records tool offering key features such as HIPAA compliance and charting, among others.
Who uses Epic?
By industry, Epic reviewers are most commonly professionals in hospital & health care (52%). The most frequent use case for Epic cited by reviewers is electronic medical records (63% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Information
Order Management
Information Management
Frequent glitches and system errors
Complex and unreliable order management
Slow and clunky performance
Do you work for Epic? Manage this product listing
Epic’s user interface
Epic review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about Epic?
Users report that Epic offers comprehensive patient charting, centralized medical records, and strong integration across hospital systems, which helps streamline workflows and improve care coordination. They find it valuable for accessing detailed patient information, supporting interdisciplinary communication, and enabling efficient patient management through features like MyChart and CareEverywhere. Most appreciate its widespread adoption in the healthcare industry, making transitions between organizations easier.
They indicate, however, that Epic has a steep learning curve, with navigation often requiring many clicks and extensive training. Some feel the interface can be overwhelming or unintuitive, and they mention high costs and occasional workflow disruptions during updates or implementation.
Select to learn more
Who uses Epic?
Based on 457 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Epic's key features
Most critical features, based on insights from Epic users:
All Epic features
Features rating:
Epic alternatives
Epic
Starting from
No pricing info
ClinicSense
Starting from
39
Per month
Jane
Starting from
59
Per month
ModMed
Starting from
No pricing info
Epic integrations (2)
Integrations rated by users
We looked at 457 user reviews to identify which products are mentioned as Epic integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“Scheduling and client information”
Carli N.
Scheduler
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“We do all our billing through Caretracker. Because Epic often sents wrong information or no information at all, we have extra work to do.”
“Billing and demo interface ”
Katherine L.
Receptionist
Epic support options
Typical customers
Platforms supported
Support options
Training options
Epic FAQs
Epic has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers
These products have better value for money
Q. What is Epic used for?
Epic is an electronic health record (EHR) platform deployed across cloud-based and on-premises environments, serving hospitals, health systems, and ambulatory care organizations of all sizes. Epic consolidates clinical, financial, and operational workflows into a unified system, supporting functions such as patient scheduling, clinical documentation, order management, billing, and population health analytics. The platform integrates with third-party systems and medical devices through standardized interoperability frameworks, allowing data exchange across care settings and external organizations. Epic extends its core EHR capabilities through a broad ecosystem of specialty-specific modules covering areas such as oncology, cardiology, behavioral health, and emergency medicine. Role-based configuration allows clinical and administrative staff to access workflows tailored to their function, while patient-facing tools including a portal and mobile application support appointment scheduling, messaging, and record access. Reporting and analytics tools provide operational visibility across departments, supporting quality improvement and regulatory compliance initiatives.
Q. What level of support does Epic offer?
Epic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
