Epic vs ModMed

Fusion

Carepatron

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

ModMed

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Appointment Scheduling

Automated Scheduling

Billing & Invoicing

Charting

Claims Management

Claims Scrubbing

Client Portal

Coding Assistance

Compliance Management

Compliance Tracking

Customizable Templates

Decision Support

Electronic Payments

EMR/EHR

Financial Management

For Medical Purposes

For Obstetrics & Gynecology

For Orthopedics

Health Monitoring

HIPAA Compliant

Insurance Eligibility Verification

Live Chat

Medication Management

Mobile Access

Monitoring

OSHA Recordkeeping

Patient Education

Patient Engagement

Patient Intake

Patient Portal

Patient Records Management

Patient Scheduling

Physician Scheduling

Practice Management

Remote Treatment Planning

Scheduling

Self Service Portal

SOAP notes

Telemedicine

Video Conferencing

Workflow Management

By industry, Epic reviewers are most commonly professionals in hospital & health care (52%). The most frequent use case for Epic cited by reviewers is electronic medical records (60%).

Users and use cases

Epic is an electronic medical records tool offering key features such as HIPAA compliance and charting, among others.

Epic

Web-based

Windows

Linux

iPhone

Android

iPad

AdvancedMD EHR

Complex and error-prone order management

82% of reviewers feel negative about Order Management, reporting difficulties with entering, editing, and tracking orders. Reviewers indicate that the interface can be cumbersome, requiring multiple steps for simple tasks like scheduling or reviewing orders. They express frustration with frequent alerts, order inaccuracies, and challenges in collaborating with team members through messaging. Users say customer support is slow to resolve order-related issues, and downtime or system lags further complicate order processing and patient care coordination.

Frequent bugs and technical glitches

Medical coder

It does crash and freeze a lot. When I pull up documents it does time out pretty quick which can be a pain for me.

79% of reviewers feel negative about Bugs and Issues, citing recurring glitches, crashes, and error messages that disrupt workflow. Reviewers report problems such as screen freezing, missing or incorrect information, and difficulties with system updates. They indicate that technical support is often slow to address these issues, leading to prolonged frustration. Users say that bugs can make even simple tasks complicated, and the presence of unresolved errors impacts their confidence in the system’s reliability.

Slow performance and workflow delays

Intern

The phone/tablet app lags more than expected.

68% of reviewers feel negative about Performance and Speed, mentioning that the system can be slow, clunky, and sometimes overwhelming. Reviewers report frequent lags, delays in loading screens, and sluggish response times, especially when handling large volumes of data or using mobile devices. They indicate that the software’s complexity and the need for high-speed hardware can hinder productivity. Users say that these performance issues make it challenging to maintain efficient workflows and can delay patient care.

Rich feature set and customization

I love the Care Everywhere feature that helps see outside records.

84% of reviewers feel positive about Features, highlighting the platform’s extensive array of functionalities and personalization options. Reviewers appreciate tools such as dot phrases, Care Everywhere, and shortcuts that enhance daily efficiency. They indicate that the software offers numerous features for different roles, from powerful search capabilities to AI assistance and auto-save. Users say the abundance of workflow and customization options allows them to tailor the system to their needs, making it a versatile solution for diverse healthcare environments.

Efficient clinical documentation tools

Physical Therapist

Easy to learn, quick for documentation, the ability to tab through items, lots of flexibility with the build.

Athletic Trainer

Epic is very user friendly to all ages and makes documentation simple.

90% of reviewers feel positive about Documentation, noting that the system offers a variety of tools to streamline and simplify charting. Reviewers appreciate features like templates, dot phrases, flowsheets, and free-text options, which help them document encounters quickly and accurately. They indicate that navigation between documents is straightforward, and the ability to customize notes and reference information easily enhances productivity. Users say the logical organization and accessibility of documentation features improve their workflow and reduce the time spent on administrative tasks.

Comprehensive patient data access

Bartender, Entertainer, Human Being

This has become the new integrated software to combine my health care providers through a creative, detailed and fast network of patient portal communication.  

96% of reviewers feel positive about Patient Information, highlighting the ease of accessing detailed, up-to-date patient records across multiple care settings. Reviewers appreciate being able to view all relevant medical history, lab results, and documentation in one place, which streamlines workflows and improves care coordination. They indicate that mobile and tablet support, secure patient portals, and the ability to share information across facilities are particularly valuable. Users say the system’s integration with other departments and its user-friendly interface make it simple to find and manage patient data efficiently.

Versatile for hospital environments

Student 

In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems.

91% of reviewers feel positive about Hospital Use, emphasizing its widespread adoption in both inpatient and outpatient settings. Reviewers appreciate that the software supports large hospital systems and clinics, making transitions between facilities seamless. They find it valuable that the platform integrates with various departments and enables consistent workflows across multiple hospitals. Users say the system’s flexibility allows staff in different roles to perform their tasks efficiently, and they value the ability to connect with other hospitals and clinics for comprehensive patient care.

Supervising Nurse

It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use.

Professional Development Leader

Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.

Collector

billing and coding workflows, customized for many specialties and departments, from outpatient clinics to large hospital networks

The system loads quickly and handles large volumes of patient data without noticeable lag, which makes a real difference during busy clinic days.

Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments.

physician

It allows me to address patient concerns, chart and chat with co workers, there is built in support systems, different levels of affordability.

Patient Specialist

Also within itself is a broad communication platform, which helps minimize overusing hospital resources such as a doubled order testing procedure for a patient.

Owner

The user-friendly design makes it easy to access medical records, upcoming appointments, prescription information, and ways to contact your doctor or nurse.

Interpreter

It will create duplicated charts and it will not give you an alert sometimes, then you need to manually merge the charts

Head Athletic Trainer

Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting.

Intake

I work in home health, and it helps us complete required face to face documentation and allows us to find correct dates and diagnosis on any hospitalized patients.

Care Navigator

What I like least about Epic is that it can at times feel clunky when trying to look for items for multiple patients.

Patient and user

At times it does seem to lag. And there are other times where it does not update automatically and sync with the office itself.

Clinical Office Manager

Epic is an EMR company usually for hospital providers in a large corporation, we like because is easy to use and performs stream searches for medical providers.

It holds all of the medical data I need and I can easily search for patients and the data I need.

Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have.

Quality Improvement Consulting

Epic is user friendly, provides immediate patient and provider updates and is a great way to track patient care.

Additionally, some workflows require too many clicks, which can slow down productivity.

Mental health specialist

The software helps eliminate gaps in preventative care and keeps track of information including immunizations and other pertinent information.

Phlebotomist

epic is a decent system when it comes to taking notes, billing and also scheduling, epic is the way to go.

Patient Representative

The thing(s) I disliked about Epic was how hard it could be sometimes to find information on your patient, but mostly that the program would "go down" multiple times every week until all (or most) of the kinks were worked out.

The user interface is consistent across modules, and once you get familiar with it, it becomes very efficient to navigate.

What I liked least about Epic is that the system can feel overly complex and difficult to learn, especially for new users.

Care everywhere helps to maintain a strong continuity of care for patients that are seen across multiple health systems.

Pilates transformation expert

It doesn’t pop up via search engines, so clients need to save it.

Student Practical Nurse

Large and complex work management can be done using Epic.

I've been using it for many years now, it is so easy to use when looking for lab results, imaging, appointments for my patients.

UR nurse

No negatives from my end, sometimes I would find the process of logging in a little delayed since it would always sends codes to your phone, it feels secure but double process.

Myself

Overall happy this portal software exists, but i don't think the hospital uses it enough.   Or checks for messages enough.

Pharmacist

Charts load full, I can check vitals, meds, labs, all stitched tight.

I do not like the system when it comes down to patient forms, and form customization.

It performs good for large hospitals or health-care facilities.

Office Manager

The thing that I liked most was the ease of having the patients full chart at my finger tips and the ease of sending records.

Admitting Specialist - Patient Scheduler

I have experienced any dislikes with Epic besides system updates, which can delay patient care when in critical moments, but they do have a solution to help with that, so none really.

Occupational Therapy Student

I am not sure if that is possible, but there were a lot of things that didn't apply to me that just confuses the screen and makes it more busy.

It can be overwhelming with all of the clicks and all of the access points for the same needs.  

Overall epic is very user friendly and helps with provided consistent patient care for all areas that the patient recieves care.

Revenue cycle manager

I don’t think it’s compatible for all healthcare providers.

System Manager

It basic and allows small personalization features. for user to be able to navigate he system.

Cannot open more than 2 patient charts, and has a lot of glitches/times where it is slow.

Overall happy with this product, but there are definitely some glitches that need to worked through.

I really like it and it suitable for larger organization.

Epic is a huge system with a lot of icons to learn to navigate, which takes a lot of time and practice.

Very user friendly and I love that it integrates with lots of sites.

Director of Quality

I have used AllScripts, WellSky, etc., in both my clinical and healthcare quality roles and found that EPIC was the best.

Security Ambassador

Also frequently hear schedulers talk about how they have to check in all appts individually and theyre should be a select all option

Operations Manager

It hard to track historical data if we are trying to trend denials.

Fraud Investigator

Lots of different settings which helps organize things and track your work

Patient Charting

Patient Management

Healthcare Industry

Patient Information

Order Management

Ease of Use

Integrations

Hospital Use

Data Management

Support and Implementation

Large Enterprises

Mid-size Business

Small Business

Freelancers

Epic Systems

Assistant Practice Administrator

We have always gotten great support and quick responses to any issues.

Support is typically great, fast response times, but does depend on who answers the phone.

EMA® and gGastro® EHR solutions from ModMed® deliver specialty-specific speed and precision. With built-in ModMed Scribe, AI transforms natural speech into suggested note content, enabling faster documentation and seamless workflow integration across specialties.

Epic vs ModMed Comparison (2026)

Epic

ModMed

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives