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eResidentCare Logo

Resident care management system for assisted living

Last updated: November 2024

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eResidentCare - 2025 Pricing, Features, Reviews & Alternatives

What is eResidentCare?

eResidentCare is a cloud-based resident care management software for long term care providers such as assisted living apartments, foster and group homes, residential care homes, memory care, or homes for mental illness and special needs. The system is designed for managing resident care, medication orders, treatments, diets, vitals, physician orders, care plans, ADLs, custom assessments, resident notes, marketing, and billing.

eResidentCare’s eMar charting tools aim to ensure medication administration is carried out without errors, following the Six Rights (right drug, right dose, right route, right time, right patient, and right documentation) with simple input screens and alerts. The medication inventory system provides details including medication begin and end counts and documentation. Resident notes and incident reports can be captured and stored electronically, with managers and supervisors notified automatically whenever new notes or incidents are recorded. Documents including resident labs, legal documents, and contracts can be scanned and uploaded into the system to be stored centrally.

eResidentCare ensures that all services provided to residents are scheduled, with documentation of the service completed and amount of staff time recorded. Custom templates can be used for resident care plans, and plans can be linked to assessments, diagnoses, and medication orders. A range of assessments are built in, and users can create custom assessments with the assessment builder. eResidentCare also offers tools for managing marketing, including referral tracking and conversation histories, and billing, with support for pro rate, retro-billing, and monthly invoicing.

Benefits of using eResidentCare

  • The billing system supports a variety of billing types, including prorated, retro-billing, and monthly invoicing, and multi-payer scenarios.

  • Users can generate residential care plans using the built-in templates, and schedule and record any personal care services rendered.

  • Multiple prebuilt assessments are offered, and users can create custom assessments and program triggers to link assessments to care plans.

  • Managers and supervisors are automatically notified whenever a new note is created or an incident is recorded.

  • The marketing calendar can be used to schedule events, and users can track conversation histories, notes, and referrals.
  • Starting from

    89

    Per month

    view pricing plans
    start trial

    eResidentCare's key features

    Most critical features, based on insights from eResidentCare users:

    Charting
    Alerts/Notifications
    Care Plan Management
    Task Scheduling
    Assessment Management
    Document Management

    All eResidentCare features

    Features rating:

    Work Order Management
    Staff Management
    Patient Records Management
    Medication History
    Incident Management
    Event/Activities Planning
    Customizable Templates
    Communication Management
    Document Storage
    For Medical Purposes
    HIPAA Compliant
    Invoice Management
    Lead Management
    Meal/Nutrition Management
    Billing & Invoicing
    Alerts/Escalation
    Template Management
    Third-Party Integrations
    Admissions Management

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    eResidentCare pricing

    Value for money rating:

    Starting from

    89

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    eResidentCare support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Knowledge Base

    Training options

    Webinars
    Live Online
    Documentation
    Videos

    eResidentCare reviews

    Overall rating

    4.5

    /5

    24

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.71/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    10

    1

    0

    0

    Pros
    “We love how easy it is to use and love the support. We work great with the software team in the rare event we have an issue.”
    “I was able to train my staff, even the staff with no prior computer experience, with ease. Support staff have been wonderful, and very responsive to any and all questions that arise.”
    “I thank you gor being supportive, polite and very patient with me. More success to your eresident.”
    Cons
    “Occasional inability to access program, Some of the "Admission" parts of the program can be confusing(entering medications).”
    “We have had a few problems with the programers having the system down when we were trying to use it without forwarning.”
    “I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen.”

    eResidentCare FAQs

    Q. What type of pricing plans does eResidentCare offer?

    eResidentCare has the following pricing plans:
    Starting from: $89.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of eResidentCare?

    eResidentCare has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does eResidentCare support?

    eResidentCare supports the following languages:
    English


    Q. Does eResidentCare offer an API?

    No, eResidentCare does not have an API available.


    Q. What level of support does eResidentCare offer?

    eResidentCare offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base

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