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IntakeQ vs Phreesia Comparison
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Overview
IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with...
Phreesia’s innovative patient intake management solution improves the patient experience, drives efficiency, increases profitability...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No screenshots yet
Pricing
Starting from
49.90
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Wonderful experience, super helpful and friendly customer service. Would highly recommend this product.
Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.
My clients like the opportunity to complete the forms in the comfort of their home and have it done when they come into my academy. The customer service is outstanding, especially Mike.
Pros
We love the reporting capabilities, the financial benefits with our patient collections, and the peace of mind and convenience it gives our patients.
User friendly, nice staff very attentive to our practice, the eligibilty feture is one of the best ones we have used.
The software has increased our collection of outstanding balances and co-pays for the date of service.
Cons
The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.
Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.
I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.
Cons
Used in offices with abusive compliance. There are still many persons that are greatly inhibited by a computer or tablet.
The ten minutes I have to sit there and train your stupid AI that I'm not a robot.
There were some bugs in the system and occasionally all tablets would stop working.
Key features
- Total features106
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Audit Trail
- Autofill
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Call Reminders
- Charting
- Chat/Messaging
- Claims Management
- Client Chart Audit Tools
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Conditional Logic
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- EHR-Agnostic
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Email Management
- Email Reminders
- Event Scheduling
- Facility Scheduling
- File Storage
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Forms Creation & Design
- Forms Management
- HIPAA Compliant
- Health Record Access
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Intake Management
- Invoice Management
- Live Chat
- Medical Billing
- Medical History Records
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- One-to-One Messaging
- Online Booking
- Online Payments
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Process/Workflow Automation
- Progress Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Records Management
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- SMS Reminders
- SSL Security
- Scheduling
- Secure Messaging
- Self Payment
- Self Service Portal
- Single Provider Practice
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Two-Way Audio & Video
- Two-Way Communication
- Video Conferencing
- Video Consultations
- View, Download, Transmit
- Web Forms
- Workflow Management
- Total features68
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Audit Trail
- Autofill
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Call Reminders
- Charting
- Chat/Messaging
- Claims Management
- Client Chart Audit Tools
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Conditional Logic
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- EHR-Agnostic
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Email Management
- Email Reminders
- Event Scheduling
- Facility Scheduling
- File Storage
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Forms Creation & Design
- Forms Management
- HIPAA Compliant
- Health Record Access
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Intake Management
- Invoice Management
- Live Chat
- Medical Billing
- Medical History Records
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- One-to-One Messaging
- Online Booking
- Online Payments
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Process/Workflow Automation
- Progress Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Records Management
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- SMS Reminders
- SSL Security
- Scheduling
- Secure Messaging
- Self Payment
- Self Service Portal
- Single Provider Practice
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Template Management
- Therapy Notes
- Third Party Integrations
- Treatment Planning
- Two-Way Audio & Video
- Two-Way Communication
- Video Conferencing
- Video Consultations
- View, Download, Transmit
- Web Forms
- Workflow Management
Integrations
- Total integrations12
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- Total integrationsN/A
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
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