Jane vs ChiroHD

Goldie

Doctoralia for Specialists

Carepatron

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Healthcare Compliance

Appointment Management

SOAP notes

Charting

HIPAA Compliant

Calendar Management

Confirmations/Reminders

Billing & Invoicing

Third-Party Integrations

Reporting & Statistics

Electronic Payments

Claims Management

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (60% of reviewers).

Users and use cases

Some users report that Jane offers a wide range of features at a lower cost than competitors, and reviewers appreciate ongoing updates and discounts. However, some users say the fees are high and find the price structure frustrating.

Value for money

Jane is an appointment scheduling solution with key features that include appointment scheduling, appointment management, confirmations and reminders, charting, HIPAA compliance, online booking, and more.

Jane

Web-based

Owl Practice

ChiroTouch

Acuity Scheduling

Noterro

Mindbody

DrChrono

SimplePractice

Cliniko

CharmHealth

ClinicSense

Unified Practice

WebPT

ChiroFusion

MassageBook

Platinum system

Practice Fusion

GOrendezvous

Balance 

Practice 

Thrive 

Complex and limited billing functions

Chiropractor

THERE IS NO FILTER OPTIONS ON BILLING REPORTS MEANING NO WAY TO GET A CONCISE ITEMIZED RECEIPT and it's causing me to use my old EHR system for all my personal injury / car accident patients to RE-ENTER everything before submitting it ...wasting a lot of time.

After months of her working on Jane billing, multiple cases and support escalations, emails, phone calls, and even trying to get the owner involved.. we have given up.

58% of reviewers feel negative about Jane's billing and payment features. Some users report that insurance billing, especially for U.S. practices, is confusing and lacks necessary integrations. Reviewers indicate that generating itemized receipts and filtering billing reports is cumbersome, leading to extra manual work. Some users say reconciling payments and tracking balances is difficult, with slow page loads and unclear processes. They find that support often cannot resolve billing-specific issues and that payment processing fees are higher than desired.

Setup challenges and minor glitches

Naturopathic Doctor

Access for bookkeepers (ability to grant them admin rights and restrict chart access is helpful, but not being able to restrict profiles/personal info/contacts/ability to edit is unacceptable - please consider changing this access)

Assistant

As well, some features that I would have expected are not yet in the app such as "auto-populating" requisitions, for example.

43% of reviewers feel negative about Jane's bugs and usability issues. Some users report that initial setup is confusing and time-consuming, especially for new users. Reviewers mention difficulty navigating certain settings and finding specific features. Some users say occasional glitches, such as login problems or interface quirks, disrupt workflow. They indicate that access controls and customization options for certain roles are limited, and that some expected features are missing or not yet implemented.

Convenient online booking tools

Owner/Athletic Therapist

Jane allows me to do the important parts of my job while handling the smaller details like online booking, automated reminders, payments in one spot, customized chart templates save in our clinic profile, the best and most helpful customer service that is there for you so fast, and taking our feedback to make this system better and better.

Registered Massage Therapist 

Organized easy online booking for staff and clientele.  

95% of reviewers feel positive about Jane's online booking features. Some users say the system is easy for both staff and clients to use, offering a streamlined booking process and automated reminders. Reviewers appreciate the integration of billing, scheduling, and charting in one platform, which saves time and reduces administrative burden. Some users report that clients find the interface user-friendly and value the flexibility to book appointments at their convenience. They indicate that customization options and integration with other tools enhance daily operations.

Efficient clinic operations

Clinic Manager

This has been the best thing to consolidate and collect for individual clinicians, clients and paying our staff.

registered massage therapist

I have used Jane for years at two different clinic locations as well as the Osteopathy clinic I work in for school and it has been flawless everywhere! Whether I'm using Jane as a practitioner, patient or admin it is easy to use and easy to correct any mistakes made!

89% of reviewers feel positive about Jane's clinic management capabilities. Some users report that the software improves clinic efficiency by automating tasks and consolidating information for clinicians, clients, and staff. Reviewers appreciate the ease of use for both practitioners and administrators, noting that it supports multidisciplinary and multi-location clinics. Some users say customization options allow the system to fit diverse practice needs, and they value features that facilitate communication and organization within the clinic. They find onboarding new staff straightforward.

Responsive and personalized support

Owner

Not only is this a fantastic product, but every single time I contact support for questions, I get thorough, thoughtful SOLUTIONS for my questions.

The customer support at Jane is personable, prompt and open to receiving feedback to what their practitioners wand and need in a software program.

97% of reviewers feel positive about Jane's customer support. Some users report that support staff are consistently responsive, knowledgeable, and provide thorough solutions to questions. Reviewers appreciate the ability to submit feature requests and receive timely, helpful responses. Some users say the support team is personable and genuinely cares about user needs, making onboarding and troubleshooting smoother. They find the help guides and training resources valuable for learning the software. Some reviewers feel that customer-driven improvements and transparent communication from the support team foster trust and satisfaction.

Co owner massage therapist

Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.

Counsellor

It made my life simple, allowing for stress free client files, setting appointments, and secure video for my sessions.

Clinic coordinator

If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.

Mental Health Clinician

From a therapist's perspective, anything that reduces administrative friction before a first session allows me to focus entirely on the therapeutic relationship from the very start.

I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use.

Doctor of Chiropractic

Chart note templates shorten my documentation when repetitive findings and procedures exist from visit to visit.

Doctor

Loved the program, it was a great transition from a server based program we had prior, but due to our specific office protocol needs we had to switch to Chirotouc, again only for billing purposes.

Operations Manager

The client portal could use some updates. When logging in, if clients sign in via google/apple vs their username, it duplicates their account and does not carry over appointment/billing info.

Super kind and intelligent support team, and solid community online for troubleshooting or comparing business models.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

A lot of extra tools like a careplan tracker was not available at the time. As our practice volume increased it became clear Jane wasn’t going to help us scale

Owner and Acupuncturist

Sometimes the software settings is confusing- it asks me to set commission rates for an apt type then asks me to set commission settings per practitioner which resulted in me underpaying my staff for a whole year until we audited everything.

Administrative Assistant - Salon

In my former role as an admin assistant for a salon, I used the Jane app to book appointments, track arrivals, schedule practitioners and other administrative tasks.

Director of Curriculum and Administrations

Notifications, reminder emails, and SMS reminders are particularly beneficial when managing a large number of new users and clients annually.

However she came through and sent strep by step instructions with screen shots and I was able to rectify the issues.

Counseling Therapist

The note-taking process could be streamlined further, as some aspects felt a bit more time-consuming than necessary.

Jane is the best option for managing a clinic with 10+ therapists working at the same time.

Physical Therapist

Finding a template that fit my practice, using the template library, made developing my own forms much easier than if I had to design them from scratch.

You can search by occupation and find hundreds of templates to choose from.

Multi-step process was cumbersome and not intuitive, third party billers were unresponsive.

Office Administrator

It keeps track and sends appointment reminders in a text.

Power Engineer

Jane makes it possible for me to book my appointments without having to communicate back and forth with a receptionist about what they have available and what time I am available for and find out when matches up.

I looked at other software, but found Jane outstripped it related to ease of use, costs and provision of services for the basic level.

I use it for booking all my chiro, massage, etc.

Social Worker, Psychotherapist

This would be great for staff to have full control for treatments and classes for their clients. If I change her status from practitioner limited it compromises the confidentiality of other client files that do not belong to them.

The ability to organize and bill directly and text/ email customers directly from their profiles.

Lactation Consultant

I also have had some times where the screen blinks the whole appointment on my end.

As with any practice management solution, there's a learning curve and staff training that needs to happen with this tool.

Consultant

There needs to be a pop-up or something that won’t allow someone to book the same appointment with 2 or 3 providers as this is not fair to take up multiple time slots when other clients are trying to book in as well.

Founder

MD insurance billing integration and innovate new tools to help practitioners such as the upcoming AI charting in beta.

Clinical Traumatologist

Ease of use for clinician and client, availability to create surveys for clients to fill out, or for clinicians to use valuable measures online, helpful team members who are qualified to answer any questions.

Operator Manager

Clients can accidentally create multiple profiles, which then would lead to the need for consolidation.

Physical Therapist and Health Coach

Through the chat, screen shots and a loom video, I was able to correct my issue at my convenience. As happens most of the time, it wasn't a Jane issue, it was a user issue but I was given professional, nonjudgemental support from

There are so many features that help me streamline my practice admin.

On balance, it remains my preferred practice management tool because the strengths outweigh the limitations.

My overall experience has been very good, but I will admit that I have never used another system so I do not have a basis for comparison with your competition. When I socialize with colleagues I do recommend it to them.

I wish making changes to payments did not result in erroneous transaction lines like “5/15 $15.00 payment, 5/15 -$15.00 payment, 5/15 $15.00 payment.

Founder, Massage Therapist, Yoga Guide

I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard.

That was a real disappointment for a small clinic trying to build our patient base and still in that struggling phase.

Sending superbills can be complicated depending on your pricing model.

Sometimes difficult to create templates with exactly what I want/need, and difficult to customize charts that already exist (i.e. spinal chart for chiropractic).

Co-Insurance balances are nearly impossible to determine.

Super efficient and cost-effective solution for private practice management.

Psychotherapist

Any problems and the customer service resolves same day if not same hour!  

Director

Best part is the ease of by which patients can make and manage their own appointments.

Program admin

It is easy to use for employees and for the clients, easy to book, see the calender, cancelling appointments and filling forma

Senior Product Owner

It has a very poor user interface for when you offer more than 5+ services per practitioner.

I just wish there were more appointment colours, a way to mark someone as "out" that was not green, and an option to add a second provider as an assistant all in one appointment.

Above and beyond any other similar service. And when you need to leave they send you PDF of all client notes which makes it a breeze to comply with data safe keeping.

Also would like an easier message system for patients to use

Billing and Payment

Appointment Booking

Practitioner Management

Healthcare Practice

Appointment Cancellation

Customer Support

Reporting and Note Tracking

Email Reminders

Clinic Management

Video Support

Large Enterprises

Small Business

Mid-size Business

Freelancers

Some users report that Jane offers a wide range of features at a lower cost compared to competitors, making it a cost-effective solution for many practices. Reviewers appreciate ongoing updates and new functionalities included at no extra charge, as well as discounts for part-time practitioners. Some reviewers find the platform affordable and value the balance between price and included features. However, some users say the fees are high, especially for new or solo practitioners, and feel the price structure can be frustrating. Some reviewers feel Jane is too expensive for their needs or budgets.

Jane Software

ChiroTouch with Rheo, the AI assistant for chiropractic, cuts documentation time by up to 92%. Trusted by 12,500+ practices, it delivers all-in-one EHR tools for scheduling, billing, payments, and patient engagement.

Genesis Chiropractic Software

Genesis Chiropractic Software is an ONC-certified chiropractic EHR and insurance billing solution which includes tools for managing scheduling, documentation, billing, and more. The software is designed to automate various practice management tasks with its chiropractic workflow management system.

ChiroFusion offers an affordable, reliable, and complete practice management solution specifically for Chiropractors.

Modern Chiropractic Software, Legendary Support!  Patient app, text reminders & check-in.  Optimized workflows for your entire practice.

By industry, ChiroHD reviewers are most commonly professionals in health, wellness and fitness (58%). The most frequent use case for ChiroHD cited by reviewers is chiropractic (97% of reviewers).

The ChiroHD integration most frequently cited by reviewers is Fortis, a payment processing product rated 4.7 out of 5 for its integration with ChiroHD.

Integrations

ChiroHD is a chiropractic solution offering key features such as appointment management and SOAP notes, among others.

Proprietary

ChiroHD

iPad

Android

iPhone

Windows

Linux

Chromebook

CHIROSPRING

zHealth

EZBIS

ECLIPSE

Basic

I wish it was easier for a doctor to control the flow of the rooms- allowing more than one computer to be able to use the flow/ unlocking of rooms would help- sometimes there is issues with opening rooms and the order of rooms after that happens.

Chiropractor and Owner

The premade form does not align with our practice so it forced us to use IntakeQ for our paperwork needs which is an added expense to an already pricier EHR system.

We switched for certain functions that don’t actually work the way they described and the customer support had been horrible

Limited with families being able to share one app where they can schedule and cancel all the appointment.

Physical Therapist Assistant

our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically).

The set up was a terrible experience and any time we have reached out for support since, it takes days to get an answer via email.

Cloud based, relatively intuitive design, can get to most things on the same page without having to open up multiple applications or windows.

Office Manager

Support team is only available at certain hours which I hope you Chiro HD can have a 24/7 support or longer hours for urgent matters

Jane vs ChiroHD Comparison (2026)

Jane

ChiroHD

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives