Jane vs HelloNote

ChiroTouch

Noterro

Carepatron

TheraPlatform

Owl Practice

Jezzam

Compare Jane and HelloNote based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia for Specialists

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Availability Indicator

Availability Management

Before & After Pictures

Billing & Invoicing

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Cancellation Management

Cancellation Tracking

Care Plan Management

Care Summaries

Charting

Claims Management

Class Scheduling

Client Management

Client Portal

Clinical Notes

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Debit/Credit Card Processing

Document Management

Document Storage

Document Templates

Drug Reference Database

Electronic Payments

Electronic Signature

Email Marketing

Email Reminders

Employee Management

EMR/EHR

Exercise Library

Faculty/Staff Management

File Sharing

For Chiropractors

For Group Therapy

For Medical Purposes

For Medical Spas

For Mental/Behavioral Health

Forms Management

For Occupational Therapists

For Physical Therapy

For Podiatrists

For Speech Therapists

Gift Card Management

Goal Setting/Tracking

Group Scheduling

Healthcare Compliance

HIPAA Compliant

Initial Assessments

In-Person Payments

Insurance Eligibility Verification

Insurance Management

Inventory Management

Invoice History

Invoice Management

Medical Billing

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multi-Physician

Multiple Appointment Types

Multiple User Accounts

Multi-Provider Practice

No-Show Tracking

Online Booking

Online Forms

Online Intake Forms

Online Payments

Online Scheduling

Outcome Assessment Tools

Patient Intake

Patient Management

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Collection

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (60% of reviewers).

Users and use cases

Some users report that Jane offers a wide range of features at a lower cost than competitors, and reviewers appreciate ongoing updates and discounts. However, some users say the fees are high and find the price structure frustrating.

Value for money

Jane is an appointment scheduling solution with key features that include appointment scheduling, appointment management, confirmations and reminders, charting, HIPAA compliance, online booking, and more.

Jane

Web-based

Balance 

Practice 

Thrive 

Co owner massage therapist

Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

Clinic coordinator

If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.

Director of Curriculum and Administrations

Notifications, reminder emails, and SMS reminders are particularly beneficial when managing a large number of new users and clients annually.

I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use.

Doctor

Loved the program, it was a great transition from a server based program we had prior, but due to our specific office protocol needs we had to switch to Chirotouc, again only for billing purposes.

Operations Manager

The client portal could use some updates. When logging in, if clients sign in via google/apple vs their username, it duplicates their account and does not carry over appointment/billing info.

Chiropractor

A lot of extra tools like a careplan tracker was not available at the time. As our practice volume increased it became clear Jane wasn’t going to help us scale

Owner and Acupuncturist

Sometimes the software settings is confusing- it asks me to set commission rates for an apt type then asks me to set commission settings per practitioner which resulted in me underpaying my staff for a whole year until we audited everything.

Sometimes difficult to create templates with exactly what I want/need, and difficult to customize charts that already exist (i.e. spinal chart for chiropractic).

Administrative Assistant - Salon

In my former role as an admin assistant for a salon, I used the Jane app to book appointments, track arrivals, schedule practitioners and other administrative tasks.

However she came through and sent strep by step instructions with screen shots and I was able to rectify the issues.

Jane is the best option for managing a clinic with 10+ therapists working at the same time.

Physical Therapist

Finding a template that fit my practice, using the template library, made developing my own forms much easier than if I had to design them from scratch.

You can search by occupation and find hundreds of templates to choose from.

Multi-step process was cumbersome and not intuitive, third party billers were unresponsive.

Office Administrator

It keeps track and sends appointment reminders in a text.

Power Engineer

Jane makes it possible for me to book my appointments without having to communicate back and forth with a receptionist about what they have available and what time I am available for and find out when matches up.

Doctor of Chiropractic, Owner

The insurance billing was a little cumbersome, but we have since transitioned to a cash-based clinic model, which has completely alleviated this pain point.

I use it for booking all my chiro, massage, etc.

Social Worker, Psychotherapist

This would be great for staff to have full control for treatments and classes for their clients. If I change her status from practitioner limited it compromises the confidentiality of other client files that do not belong to them.

Clinic Manager

The ability to organize and bill directly and text/ email customers directly from their profiles.

Lactation Consultant

I also have had some times where the screen blinks the whole appointment on my end.

Consultant

There needs to be a pop-up or something that won’t allow someone to book the same appointment with 2 or 3 providers as this is not fair to take up multiple time slots when other clients are trying to book in as well.

Founder

MD insurance billing integration and innovate new tools to help practitioners such as the upcoming AI charting in beta.

Clinical Traumatologist

Ease of use for clinician and client, availability to create surveys for clients to fill out, or for clinicians to use valuable measures online, helpful team members who are qualified to answer any questions.

Operator Manager

Clients can accidentally create multiple profiles, which then would lead to the need for consolidation.

Physical Therapist and Health Coach

Through the chat, screen shots and a loom video, I was able to correct my issue at my convenience. As happens most of the time, it wasn't a Jane issue, it was a user issue but I was given professional, nonjudgemental support from

Lack of real portal, direct messaging system to patients, e-fax capability, credit card processing fees

I wish making changes to payments did not result in erroneous transaction lines like “5/15 $15.00 payment, 5/15 -$15.00 payment, 5/15 $15.00 payment.

Founder, Massage Therapist, Yoga Guide

I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard.

That was a real disappointment for a small clinic trying to build our patient base and still in that struggling phase.

Ability for clients to book appointments on-line is great. But, sometimes, they will book an appointment with multiple providers and then attend only 1 of the appointments.

Psychotherapist

Any problems and the customer service resolves same day if not same hour!  

Mental Health Therapist

I love that I can literally take care of my billing, my scheduling, my payments, and my notes/charting all in one place!

Program admin

It is easy to use for employees and for the clients, easy to book, see the calender, cancelling appointments and filling forma

treatment rooms with 40-60 new students per year.

Senior Product Owner

It has a very poor user interface for when you offer more than 5+ services per practitioner.

I just wish there were more appointment colours, a way to mark someone as "out" that was not green, and an option to add a second provider as an assistant all in one appointment.

Above and beyond any other similar service. And when you need to leave they send you PDF of all client notes which makes it a breeze to comply with data safe keeping.

Business Manager

The scheduling platform was amazing and easy to use but the clinical notes did not have all the necessary tool to be compliant with Medicare guidelines.

Director

I want a bit more control on billing - every bill is different as we are a small organisation.

In the audit I even found the software paying a staff member $25 commission on a “1st late cancellation” which we do not charge the customer for.

There's a demo option so you can practice and train on the system without it affecting real patient files/appointments.

Owner

It's also really flexible and always fixing problems and adding features

Client

Also, as above, at times having to either refresh the page or even quit and then restart the browser to have the Documents and Appointments pages updated.

Jane vs HelloNote Comparison (2026)

Jane

HelloNote

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives