Jane vs Klara

Vagaro

Goldie

Carepatron

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Psychotherapist

Any problems and the customer service resolves same day if not same hour!  

Owner

Not only is this a fantastic product, but every single time I contact support for questions, I get thorough, thoughtful SOLUTIONS for my questions.

The customer support at Jane is personable, prompt and open to receiving feedback to what their practitioners wand and need in a software program.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Availability Indicator

Availability Management

Before & After Pictures

Billing & Invoicing

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Cancellation Management

Cancellation Tracking

Care Plan Management

Care Summaries

Charting

Claims Management

Class Scheduling

Client Management

Client Portal

Clinical Notes

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Debit/Credit Card Processing

Document Management

Document Storage

Document Templates

Drug Reference Database

Electronic Payments

Electronic Signature

Email Marketing

Email Reminders

Employee Management

EMR/EHR

Exercise Library

Faculty/Staff Management

File Sharing

For Chiropractors

For Group Therapy

For Medical Purposes

For Medical Spas

For Mental/Behavioral Health

Forms Management

For Occupational Therapists

For Physical Therapy

For Podiatrists

For Speech Therapists

Gift Card Management

Goal Setting/Tracking

Group Scheduling

Healthcare Compliance

HIPAA Compliant

Initial Assessments

In-Person Payments

Insurance Eligibility Verification

Insurance Management

Inventory Management

Invoice History

Invoice Management

Medical Billing

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multi-Physician

Multiple Appointment Types

Multiple User Accounts

Multi-Provider Practice

No-Show Tracking

Online Booking

Online Forms

Online Intake Forms

Online Payments

Online Scheduling

Outcome Assessment Tools

Patient Intake

Patient Management

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Collection

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (60% of reviewers).

Users and use cases

Some users report that Jane offers a wide range of features at a lower cost than competitors, and reviewers appreciate ongoing updates and discounts. However, some users say the fees are high and find the price structure frustrating.

Value for money

Jane is an appointment scheduling solution with key features that include appointment scheduling, appointment management, confirmations and reminders, charting, HIPAA compliance, online booking, and more.

Jane

Web-based

Owl Practice

ChiroTouch

Acuity Scheduling

DrChrono

Noterro

SimplePractice

Mindbody

Cliniko

CharmHealth

Unified Practice

ClinicSense

Platinum system

ChiroFusion

Calendly

MassageBook

Practice Fusion

WebPT

GOrendezvous

Balance 

Practice 

Thrive 

Complex and limited billing functions

Chiropractor

THERE IS NO FILTER OPTIONS ON BILLING REPORTS MEANING NO WAY TO GET A CONCISE ITEMIZED RECEIPT and it's causing me to use my old EHR system for all my personal injury / car accident patients to RE-ENTER everything before submitting it ...wasting a lot of time.

After months of her working on Jane billing, multiple cases and support escalations, emails, phone calls, and even trying to get the owner involved.. we have given up.

58% of reviewers feel negative about Jane's billing and payment features. Some users report that insurance billing, especially for U.S. practices, is confusing and lacks necessary integrations. Reviewers indicate that generating itemized receipts and filtering billing reports is cumbersome, leading to extra manual work. Some users say reconciling payments and tracking balances is difficult, with slow page loads and unclear processes. They find that support often cannot resolve billing-specific issues and that payment processing fees are higher than desired.

Setup challenges and minor glitches

Naturopathic Doctor

Access for bookkeepers (ability to grant them admin rights and restrict chart access is helpful, but not being able to restrict profiles/personal info/contacts/ability to edit is unacceptable - please consider changing this access)

Assistant

As well, some features that I would have expected are not yet in the app such as "auto-populating" requisitions, for example.

43% of reviewers feel negative about Jane's bugs and usability issues. Some users report that initial setup is confusing and time-consuming, especially for new users. Reviewers mention difficulty navigating certain settings and finding specific features. Some users say occasional glitches, such as login problems or interface quirks, disrupt workflow. They indicate that access controls and customization options for certain roles are limited, and that some expected features are missing or not yet implemented.

Convenient online booking tools

Owner/Athletic Therapist

Jane allows me to do the important parts of my job while handling the smaller details like online booking, automated reminders, payments in one spot, customized chart templates save in our clinic profile, the best and most helpful customer service that is there for you so fast, and taking our feedback to make this system better and better.

Registered Massage Therapist 

Organized easy online booking for staff and clientele.  

95% of reviewers feel positive about Jane's online booking features. Some users say the system is easy for both staff and clients to use, offering a streamlined booking process and automated reminders. Reviewers appreciate the integration of billing, scheduling, and charting in one platform, which saves time and reduces administrative burden. Some users report that clients find the interface user-friendly and value the flexibility to book appointments at their convenience. They indicate that customization options and integration with other tools enhance daily operations.

Efficient clinic operations

Clinic Manager

This has been the best thing to consolidate and collect for individual clinicians, clients and paying our staff.

registered massage therapist

I have used Jane for years at two different clinic locations as well as the Osteopathy clinic I work in for school and it has been flawless everywhere! Whether I'm using Jane as a practitioner, patient or admin it is easy to use and easy to correct any mistakes made!

89% of reviewers feel positive about Jane's clinic management capabilities. Some users report that the software improves clinic efficiency by automating tasks and consolidating information for clinicians, clients, and staff. Reviewers appreciate the ease of use for both practitioners and administrators, noting that it supports multidisciplinary and multi-location clinics. Some users say customization options allow the system to fit diverse practice needs, and they value features that facilitate communication and organization within the clinic. They find onboarding new staff straightforward.

Responsive and personalized support

97% of reviewers feel positive about Jane's customer support. Some users report that support staff are consistently responsive, knowledgeable, and provide thorough solutions to questions. Reviewers appreciate the ability to submit feature requests and receive timely, helpful responses. Some users say the support team is personable and genuinely cares about user needs, making onboarding and troubleshooting smoother. They find the help guides and training resources valuable for learning the software. Some reviewers feel that customer-driven improvements and transparent communication from the support team foster trust and satisfaction.

Co owner massage therapist

Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.

Counsellor

It made my life simple, allowing for stress free client files, setting appointments, and secure video for my sessions.

Clinic coordinator

If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.

Mental Health Clinician

From a therapist's perspective, anything that reduces administrative friction before a first session allows me to focus entirely on the therapeutic relationship from the very start.

I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use.

Doctor of Chiropractic

Chart note templates shorten my documentation when repetitive findings and procedures exist from visit to visit.

Doctor

Loved the program, it was a great transition from a server based program we had prior, but due to our specific office protocol needs we had to switch to Chirotouc, again only for billing purposes.

Operations Manager

The client portal could use some updates. When logging in, if clients sign in via google/apple vs their username, it duplicates their account and does not carry over appointment/billing info.

Super kind and intelligent support team, and solid community online for troubleshooting or comparing business models.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

A lot of extra tools like a careplan tracker was not available at the time. As our practice volume increased it became clear Jane wasn’t going to help us scale

Owner and Acupuncturist

Sometimes the software settings is confusing- it asks me to set commission rates for an apt type then asks me to set commission settings per practitioner which resulted in me underpaying my staff for a whole year until we audited everything.

Administrative Assistant - Salon

In my former role as an admin assistant for a salon, I used the Jane app to book appointments, track arrivals, schedule practitioners and other administrative tasks.

Director of Curriculum and Administrations

Notifications, reminder emails, and SMS reminders are particularly beneficial when managing a large number of new users and clients annually.

However she came through and sent strep by step instructions with screen shots and I was able to rectify the issues.

Counseling Therapist

The note-taking process could be streamlined further, as some aspects felt a bit more time-consuming than necessary.

Jane is the best option for managing a clinic with 10+ therapists working at the same time.

You can search by occupation and find hundreds of templates to choose from.

Multi-step process was cumbersome and not intuitive, third party billers were unresponsive.

Office Administrator

It keeps track and sends appointment reminders in a text.

Power Engineer

Jane makes it possible for me to book my appointments without having to communicate back and forth with a receptionist about what they have available and what time I am available for and find out when matches up.

Jane vs Klara Comparison (2026)

Jane

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives