Jane vs Veradigm Practice Management

Goldie

Doctoralia for Specialists

Carepatron

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Scheduling

Appointment Management

Patient Portal

HIPAA Compliant

EMR/EHR

Electronic Payments

Treatment Planning

Multi-Location

Insurance Management

Progress Tracking

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (60% of reviewers).

Users and use cases

Some users report that Jane offers a wide range of features at a lower cost than competitors, and reviewers appreciate ongoing updates and discounts. However, some users say the fees are high and find the price structure frustrating.

Value for money

Jane is an appointment scheduling solution with key features that include appointment scheduling, appointment management, confirmations and reminders, charting, HIPAA compliance, online booking, and more.

Jane

Web-based

Balance 

Practice 

Thrive 

Co owner massage therapist

Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.

Clinic coordinator

If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.

Director of Curriculum and Administrations

Notifications, reminder emails, and SMS reminders are particularly beneficial when managing a large number of new users and clients annually.

I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use.

Doctor

Loved the program, it was a great transition from a server based program we had prior, but due to our specific office protocol needs we had to switch to Chirotouc, again only for billing purposes.

Operations Manager

The client portal could use some updates. When logging in, if clients sign in via google/apple vs their username, it duplicates their account and does not carry over appointment/billing info.

Super kind and intelligent support team, and solid community online for troubleshooting or comparing business models.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

Chiropractor

A lot of extra tools like a careplan tracker was not available at the time. As our practice volume increased it became clear Jane wasn’t going to help us scale

Owner and Acupuncturist

Sometimes the software settings is confusing- it asks me to set commission rates for an apt type then asks me to set commission settings per practitioner which resulted in me underpaying my staff for a whole year until we audited everything.

Administrative Assistant - Salon

In my former role as an admin assistant for a salon, I used the Jane app to book appointments, track arrivals, schedule practitioners and other administrative tasks.

However she came through and sent strep by step instructions with screen shots and I was able to rectify the issues.

Counseling Therapist

The note-taking process could be streamlined further, as some aspects felt a bit more time-consuming than necessary.

Jane is the best option for managing a clinic with 10+ therapists working at the same time.

Physical Therapist

Finding a template that fit my practice, using the template library, made developing my own forms much easier than if I had to design them from scratch.

You can search by occupation and find hundreds of templates to choose from.

Multi-step process was cumbersome and not intuitive, third party billers were unresponsive.

Office Administrator

It keeps track and sends appointment reminders in a text.

Power Engineer

Jane makes it possible for me to book my appointments without having to communicate back and forth with a receptionist about what they have available and what time I am available for and find out when matches up.

I use it for booking all my chiro, massage, etc.

Social Worker, Psychotherapist

This would be great for staff to have full control for treatments and classes for their clients. If I change her status from practitioner limited it compromises the confidentiality of other client files that do not belong to them.

Clinic Manager

The ability to organize and bill directly and text/ email customers directly from their profiles.

Lactation Consultant

I also have had some times where the screen blinks the whole appointment on my end.

As with any practice management solution, there's a learning curve and staff training that needs to happen with this tool.

Consultant

There needs to be a pop-up or something that won’t allow someone to book the same appointment with 2 or 3 providers as this is not fair to take up multiple time slots when other clients are trying to book in as well.

Founder

MD insurance billing integration and innovate new tools to help practitioners such as the upcoming AI charting in beta.

Clinical Traumatologist

Ease of use for clinician and client, availability to create surveys for clients to fill out, or for clinicians to use valuable measures online, helpful team members who are qualified to answer any questions.

Operator Manager

Clients can accidentally create multiple profiles, which then would lead to the need for consolidation.

Physical Therapist and Health Coach

Through the chat, screen shots and a loom video, I was able to correct my issue at my convenience. As happens most of the time, it wasn't a Jane issue, it was a user issue but I was given professional, nonjudgemental support from

I wish making changes to payments did not result in erroneous transaction lines like “5/15 $15.00 payment, 5/15 -$15.00 payment, 5/15 $15.00 payment.

Founder, Massage Therapist, Yoga Guide

I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard.

That was a real disappointment for a small clinic trying to build our patient base and still in that struggling phase.

Sometimes difficult to create templates with exactly what I want/need, and difficult to customize charts that already exist (i.e. spinal chart for chiropractic).

Super efficient and cost-effective solution for private practice management.

Psychotherapist

Any problems and the customer service resolves same day if not same hour!  

Director

Best part is the ease of by which patients can make and manage their own appointments.

Program admin

It is easy to use for employees and for the clients, easy to book, see the calender, cancelling appointments and filling forma

treatment rooms with 40-60 new students per year.

Senior Product Owner

It has a very poor user interface for when you offer more than 5+ services per practitioner.

I just wish there were more appointment colours, a way to mark someone as "out" that was not green, and an option to add a second provider as an assistant all in one appointment.

Above and beyond any other similar service. And when you need to leave they send you PDF of all client notes which makes it a breeze to comply with data safe keeping.

In the audit I even found the software paying a staff member $25 commission on a “1st late cancellation” which we do not charge the customer for.

There's a demo option so you can practice and train on the system without it affecting real patient files/appointments.

Owner

It's also really flexible and always fixing problems and adding features

Client

Also, as above, at times having to either refresh the page or even quit and then restart the browser to have the Documents and Appointments pages updated.

This means we have to train students how to use the program.

Simple for clients to log into, easily access information, and create a client profile.

Canadian Certified Counsellor

Finance and Facilities Lead

Some of the reports are not geared towards a larger group (we have 5 clinics).

Administrative Assistant

Also, the break button could be displayed in a different way as breaks seems to be easily set somewhere it doesn't belong for some reason.

Appointment Booking

Billing and Payment

Clinic Management

Appointment Cancellation

Practitioner Management

Email Reminders

Customer Support

Reporting and Note Tracking

Templates

Healthcare Practice

Complex and limited billing functions

THERE IS NO FILTER OPTIONS ON BILLING REPORTS MEANING NO WAY TO GET A CONCISE ITEMIZED RECEIPT and it's causing me to use my old EHR system for all my personal injury / car accident patients to RE-ENTER everything before submitting it ...wasting a lot of time.

After months of her working on Jane billing, multiple cases and support escalations, emails, phone calls, and even trying to get the owner involved.. we have given up.

58% of reviewers feel negative about Jane's billing and payment features. Some users report that insurance billing, especially for U.S. practices, is confusing and lacks necessary integrations. Reviewers indicate that generating itemized receipts and filtering billing reports is cumbersome, leading to extra manual work. Some users say reconciling payments and tracking balances is difficult, with slow page loads and unclear processes. They find that support often cannot resolve billing-specific issues and that payment processing fees are higher than desired.

Setup challenges and minor glitches

Naturopathic Doctor

Access for bookkeepers (ability to grant them admin rights and restrict chart access is helpful, but not being able to restrict profiles/personal info/contacts/ability to edit is unacceptable - please consider changing this access)

Assistant

As well, some features that I would have expected are not yet in the app such as "auto-populating" requisitions, for example.

43% of reviewers feel negative about Jane's bugs and usability issues. Some users report that initial setup is confusing and time-consuming, especially for new users. Reviewers mention difficulty navigating certain settings and finding specific features. Some users say occasional glitches, such as login problems or interface quirks, disrupt workflow. They indicate that access controls and customization options for certain roles are limited, and that some expected features are missing or not yet implemented.

Convenient online booking tools

Owner/Athletic Therapist

Jane allows me to do the important parts of my job while handling the smaller details like online booking, automated reminders, payments in one spot, customized chart templates save in our clinic profile, the best and most helpful customer service that is there for you so fast, and taking our feedback to make this system better and better.

Registered Massage Therapist 

Organized easy online booking for staff and clientele.  

95% of reviewers feel positive about Jane's online booking features. Some users say the system is easy for both staff and clients to use, offering a streamlined booking process and automated reminders. Reviewers appreciate the integration of billing, scheduling, and charting in one platform, which saves time and reduces administrative burden. Some users report that clients find the interface user-friendly and value the flexibility to book appointments at their convenience. They indicate that customization options and integration with other tools enhance daily operations.

Efficient clinic operations

This has been the best thing to consolidate and collect for individual clinicians, clients and paying our staff.

registered massage therapist

I have used Jane for years at two different clinic locations as well as the Osteopathy clinic I work in for school and it has been flawless everywhere! Whether I'm using Jane as a practitioner, patient or admin it is easy to use and easy to correct any mistakes made!

89% of reviewers feel positive about Jane's clinic management capabilities. Some users report that the software improves clinic efficiency by automating tasks and consolidating information for clinicians, clients, and staff. Reviewers appreciate the ease of use for both practitioners and administrators, noting that it supports multidisciplinary and multi-location clinics. Some users say customization options allow the system to fit diverse practice needs, and they value features that facilitate communication and organization within the clinic. They find onboarding new staff straightforward.

Responsive and personalized support

Not only is this a fantastic product, but every single time I contact support for questions, I get thorough, thoughtful SOLUTIONS for my questions.

The customer support at Jane is personable, prompt and open to receiving feedback to what their practitioners wand and need in a software program.

97% of reviewers feel positive about Jane's customer support. Some users report that support staff are consistently responsive, knowledgeable, and provide thorough solutions to questions. Reviewers appreciate the ability to submit feature requests and receive timely, helpful responses. Some users say the support team is personable and genuinely cares about user needs, making onboarding and troubleshooting smoother. They find the help guides and training resources valuable for learning the software. Some reviewers feel that customer-driven improvements and transparent communication from the support team foster trust and satisfaction.

Large Enterprises

Small Business

Mid-size Business

Freelancers

Some users report that Jane offers a wide range of features at a lower cost compared to competitors, making it a cost-effective solution for many practices. Reviewers appreciate ongoing updates and new functionalities included at no extra charge, as well as discounts for part-time practitioners. Some reviewers find the platform affordable and value the balance between price and included features. However, some users say the fees are high, especially for new or solo practitioners, and feel the price structure can be frustrating. Some reviewers feel Jane is too expensive for their needs or budgets.

Jane Software

EZClaim

Software that makes your life easier
EZClaim software is affordable, easy-to-use, and is designed to simplify and assist providers with every aspect of the medical billing and scheduling process.
EZClaimPay makes software and payments better together.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

ModMed

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

Veradigm Practice Management (formerly Allscripts), practices can improve operational efficiencies, boost productivity, and increase profitability. The solution offers a range of features

Some reviewers feel Veradigm Practice Management is expensive, citing frequent price increases and high maintenance fees. They indicate frustration with unclear billing, unexpected charges, and long contracts, and some users report financial losses from system issues.

By industry, Veradigm Practice Management reviewers are most commonly professionals in medical practice (81%). The most frequent use case cited is medical practice management (50% of reviewers).

Veradigm Practice Management

Windows

Linux

University Intern 

In order to facilitate effective patient flow, coordinate patient appointments, and ensure proper invoicing and revenue management, the software was essential.

Business office manager

It is very hard to learn at first and the help from staff is non-existent once training is completed.

I can send statements all throughout the month.

Chief Operating Officer

Support can be challenging to get a hold of and turnaround times for service tickets can vary.

Overall, Allscripts Practice Management streamlines business processes for medical practices, resulting in higher output and better financial results.

In general, Allscripts Practice Management worked wonders for streamlining practice procedures and enhancing patient care outcomes.

System hiccups and sluggish performance have occasionally been noticed by some users, especially when managing huge amounts of data.

Staff in all areas of the practice use it daily and find it easy to use regardless of their role.

Office manager

We like that it has multi functions for scheduling, patient charts, forms and link to the Allscripts billing payer path system.

PM Specialist

There are a lot of features that make this product versatile for various specialties and practice needs.  

The implementation process can be difficult and time-consuming, and staff members need to be properly trained and supported.

Patient services representative

Prescription status goes to pharmacies quickly

bUSINESSS MANAGER

Reporting is lacking to say the least - it only exports in a dump file that you have to then copy and paste into anything usable.  

It has made life easier for the office staff to print out patient forms etc!

Nurse

It allows for physicians to have better time management and performance due to scheduling efficiencies and access to patient records.

Customer support is handled largely by call centers in India and communication is a challenge.  

There are also great scheduling features included with this software that updates scheduling and registration for the physician to see.

Billing Manager

Allscripts has come a long way in the last 10 years making certain features and reconciling processes easy to use.

I also like that it integrates with other software making it easier to utilize across companies.

There isn't a very large learning curve which makes it easy for experienced admins to jump right in.

Software updates generally result in problems and require IT involvement.  

It was easy to use and posting electronic payments.

RN, Office Manager

I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.

Only use it in case of emergencies when I don't have access to a computer.

Ultimately, Allscripts Practice Management is a great software to implement in large hospitals.

this is likely oner of the worst programs I have ever worked with.

Surgeon

The system seems to be designed around the computer: maximizing the number of clicks that must be performed in order to perform a simple task.

Every additional function eg MIPPS, Patient portal, EPCS, etc, laden with multiple extra charges.

It can be difficult to learn to use to due to its many features.

Jane vs Veradigm Practice Management Comparison (2026)

Jane

Veradigm Practice Management

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives