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Lockbox LIMS

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Cloud based LIMS for bio-tech, QC, analytical test labs

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Lockbox LIMS Pricing, Features, Reviews and Alternatives

Lockbox LIMS product overview

Price starts from

150

Per month

What is Lockbox LIMS?

Lockbox LIMS is a configurable LIMS (laboratory information management solution) for laboratories within research and analytical/QC fields. The cloud-based platform offers features for sample tracking, storage management, protocol execution, inventory management, and next gen sequencing (NGS). Lockbox LIMS also provides a self-service customer portal to allow clients to submit samples electronically, and track their request status in real time.

Key benefits of using Lockbox LIMS

  • Track lab samples with tools for importing sample data, custom indicators to track sample status, creation of sample records, full audit history, and more.

  • Configure a freezer management system with the ability to create custom layouts, label freezers, organize equipment, and track what is stored in each freezer.

  • Manage inventory and track items in real time. Lockbox LIMS facilitates barcode scanning to track inventory location and numbers, as well as expiration notifications.

  • Setup unique protocols for each lab and generate workflows to ensure these protocols are met.

  • Configure Lockbox LIMS to each business with support for a range of compliance requirements, translation capabilities, and integrations with third party tools through APIs.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    Lockbox LIMS pricing information

    Value for money

    4.9

    /5

    21

    Starting from

    150

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Lockbox LIMS features

    Functionality

    4.9

    /5

    21

    Total features

    39

    1 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    HIPAA Compliant
    Document Management
    Third-Party Integrations
    Workflow Management
    Customizable Reports
    API

    Functionality contenders

    Lockbox LIMS users reviews

    Overall Rating

    4.9

    /5

    21

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.62/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    2

    0

    0

    0

    Pros
    It has been very helpful platform for our laboratory to control and manage our samples. The technical support was also really good and helpful.
    We have tried several LIMS systems, and Lockbox is by far the best one. Its simple, affordable, user-friendly, and have good graphic inter phase.
    I love working with Lockbox LIMS. They are very responsive and extremely helpful.
    Cons
    Due to the wide range of features, users might get confused about the necessary steps required for their actions.
    As an early adopter of this product there is more available today than was previously due to lack of development. Still implementing those new API's is not free.
    Initially, it was hard to wrap my head around how much the software could do if we wanted to use it to its maximum potential.

    Overall rating contenders

    AvatarImg
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    Matt M.

    Biotechnology, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Necessary Partner during Pandemic

    Reviewed 2 years ago

    The customer service with TWA has been excellent. Our team did not have to the infrastructure or knowledge to build our own lockbox, but with [SENSITIVE CONTENT] and TWA is feels like we have our very own LIMs teammate and colleague.

    Pros

    We built our Lockbox LIMs to as our entire data center and management system for our SARsCov2 Diagnostic Lab. From an operations standpoint, this software has been one of the most critical tools for our ability to test and report clinical patient results. By far the best part of the software is that it enables me to get results out the door, and once those results are out, I don't need to think about them again. TWA and Lockbox Lims keeps all of our data safe and secure, and the dashboards and reports keep us properly informed about the status of the lab at any given time.

    Cons

    Error handling in Lockbox LIMs can be confusing for a novice user. Because our software pipeline was highly customized, there are unusual ways in which errors can arise. It did take some time to gain an intuition for what was happening under the hood to cause issues to arise. The good news is that [SENSITIVE CONTENT] was intimately involved with our workflow and daily use as we established and modified Lockbox LIMs, so help and an explanation was never far away.

    PW
    AvatarImg

    Peter W.

    Research, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Lockbox LIMS by Thirdwave: Great LIMS for multi-center NIH funded program projects.

    Reviewed 5 years ago

    We were trying to solve a communication and coordination between performance centers that are located in different US states, and countries around the world, that are work together as a consortium for NIH and EU funded projects and needed a way to track samples, as well as disseminate sample and project meta-data, and perform management of each program.

    Pros

    The first strength is the design of the lockbox schema, that covers most of the basic LIMS features required by any laboratory that may need GCLP or GMP level requirements, including database encryption, tracking of sample custody, protocol/SOP management, and implementation of electronic forms and data entry when implementing protocols. A second and most important strength go this lies is the ability...

    Cons

    There is nothing I really don't like about the software. However the underlying Force API is a very powerful and has many features, and it would have been useful to have shorter case/article documentation to provide more focused help for the Lockbox Lims application itself for administrator and end users. Since we had started using the Lims, Thirdwave had published a support portal with a searchable knowledge base that contains articles for the common administrative tasks for managing the Lockbox application, that provides specific guidance to setting up and managing Lockbox features.

    NK
    AvatarImg

    Netravathi K.

    Biotechnology, 10,001+ employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    NGS Core LIMS

    Reviewed 3 years ago
    Pros

    Working with the Professional team of [SENSITIVE CONTENT] and they understanding my needs and catering to it.

    Cons

    The system is a bit stubborn for customization

    SM
    AvatarImg

    Shana M.

    Biotechnology, 10,001+ employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    TWA Lockbox is my salvation

    Reviewed 4 years ago

    I built a pop-up Covid19 Clinical testing facility from scratch and they built me a functioning CLIA approved LIMS in 3 weeks, then a HIPAA compliant physician portal 2 weeks later. They are gold.

    Pros

    Customer service 6/5, easy to customize and understand, out of the box solutions encourages and enabled!

    Cons

    A bit slow on the compute every so often but that's honestly probably just my internet at home.

    DB
    AvatarImg

    Douglas B.

    Computer Networking, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LockBox Lims a Laboratory Staple

    Reviewed 4 years ago

    Deployment of lockbox took a month to get users logging in and using the sandbox, then making modifications that made sense for our lab. Another month users were actually using the product and entering real data. now it is an integral part of the lab operations and we would be lost without the product for reporting creating lab reports as all of our data for reports is captured in lockbox. as we grow we will be looking at new opportunities to have some improvements made to make our work processes even more seamless.

    Pros

    1) Price. 2) Value. 3) ease of use 4) customization options and availabilty 5) Third Wave Analytics team after looking at products that were way out of our league in terms of price, lockbox lims was not only at a price we could afford, provided us with value that has proven itself over the years, and with the ease of use and non technical computer users easily adapted to teh software. The software is able to be customized for the needs of the lab and make work easier. GREAT PRODUCT!!!

    Cons

    as with any software there are items that we wanted and could not make happen. there were certain customizations that Third Wave bent backwards to assist us in making customizations. those things come at a cost. as an early adopter of this product there is more available today than was previously due to lack of development. still implementing those new API's is not free. Understandable but wish it could be.

    Lockbox LIMS FAQs

    Q. What type of pricing plans does Lockbox LIMS offer?

    Lockbox LIMS has the following pricing plans:
    Starting from: $150.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Lockbox LIMS?

    Lockbox LIMS has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Lockbox LIMS support?

    Lockbox LIMS supports the following languages:
    English


    Q. Does Lockbox LIMS support mobile devices?

    Lockbox LIMS supports the following devices:
    Android, iPad, iPhone


    Q. Does Lockbox LIMS offer an API?

    Yes, Lockbox LIMS has an API available for use.


    Q. What level of support does Lockbox LIMS offer?

    Lockbox LIMS offers the following support options:
    Phone Support, Chat, Email/Help Desk

    Common Lockbox LIMS comparisons

    Lockbox LIMS logo
    LabWare LIMS logo
    Lockbox LIMSvsLabWare LIMS

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