NexHealth vs Dentrix

BestoSys

Practice-Web

Curve Dental

Bestosys is a complete practice management software for doctors & dentists with features for record keeping, patient relationship management, lead management and systematic growth

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

Curve Dental® is the leading all-in-one cloud-based dental software that simplifies practice management with automation, AI-powered tools, mobile access, and secure technology to streamline workflows and boost profitability.


NexHealth is a patient engagement and experience management platform for medical and dental practices. Features include EHR and practice management system integration, online scheduling, digital forms, appointment reminders, payments, video consultations, reporting, two-way messaging, and more.

Access Controls/Permissions

Audience Targeting

Automated Scheduling

Availability Management

Booking Management

Calendar Sync

Campaign Management

Cancellation Management

Check-in/Check-out

Credit Card Processing

Data Synchronization

Electronic Signature

Email Marketing

Forms Management

Insurance Eligibility Verification

Invoice History

Marketing Automation

Medication History

Messaging

Multi-Physician

Multiple Appointment Types

No-Show Tracking

Online Booking

Online Intake Forms

Online Scheduling

Patient Communications

Patient Education

Patient Engagement

Patient Intake

Patient Management

Patient Portal

Payment Collection

Real-Time Data

Recurring Appointments

Reporting/Analytics

Rescheduling

Room Scheduling

SMS Messaging

Wait List Management

Web Forms

NexHealth

Web-based

Basic

Office Manager

forms scanned into document center automatically this has saved the office time and money.

Management

That it didn't integrate as nicely with Curve Dental Software.  

They changed how the ipad workflow works and made it more cumbersome, slower, and inaccurate - with no NOTICE.

The customer service offered by NexHealth is honestly what I liked the most.  

Dir of Info Technology

Robust functionality that automates patient engagement workflow and integrates seamlessly with our Patient Management System.

Office manager 

Very good customer service and if they miss your call they call you back.

Integrations

Customer Support

Pricing

Ease of Use

Small Business

Freelancers

Large Enterprises

Mid-size Business

CareStack

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Adit

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

For the last month we have been working with support and have accomplished NOTHING.

Dentist

Customer sevice is great at helping run the software.

Clinical Director

Some staff required extra support to feel comfortable.

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care and grow any practice.

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Appointment Management

Billing & Invoicing

Calendar Management

Charting

Claims Management

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Customer History

Customizable Reports

Dental Practice Management

Document Management

Document Storage

E-Prescribing

Hands-Free Charting

Imaging and X-rays

Medical Billing

Multi-Location

Patient Records Management

Periodontal Charting

Progress Notes

Records Management

Reminders

Reporting & Statistics

Scheduling

Task Scheduling

Third-Party Integrations

Treatment Planning

Voice Capture

By industry, Dentrix reviewers are most commonly professionals in health, wellness and fitness (43%). The most frequent use case for Dentrix cited by reviewers is dental (95% of reviewers).

Users and use cases

Dentrix is a dental tool with key features that include treatment planning, charting, and more.

Proprietary

Dentrix

Windows

Eaglesoft

Dentrix Ascend

ABELDent

Weave

 Starter

 Accelerator

 Pro

Disruptive and problematic updates

56% of reviewers feel negative about Dentrix’s updates. Some users report that software updates often introduce new glitches and require all staff to log out, causing workflow interruptions. Reviewers indicate that updates can be time-consuming and sometimes force them to work outside regular hours. Some reviewers find that frequent notifications and hardware upgrade requirements add to their frustration. They say that the lack of smooth update installations and slow adoption of requested features makes it difficult to adjust, impacting their overall satisfaction with the software.

Frequent glitches and crashes

practice manager 

I think that HUB has glitches that need to be addressed.

85% of reviewers feel negative about Dentrix’s bugs and issues. Some users report frequent software crashes, glitches, and database errors that disrupt their workflow and require troubleshooting. Reviewers indicate that these problems can cause frustration and lead to wasted work hours. Some reviewers say that issues with device drivers, lagging performance, and unresponsive features make daily operations stressful. They find that recurring bugs, especially after updates, impact reliability and increase the need for technical support, which they feel is a significant drawback for their practice.

Long waits and inconsistent help

39% of reviewers feel negative about Dentrix’s customer support. Some users report lengthy hold times and difficulty reaching knowledgeable representatives. Reviewers indicate that support quality has declined, with inconsistent answers and unresolved issues. Some reviewers say that online support is limited and often unable to solve technical problems. They find that the customer service process is inefficient, which they feel is problematic for busy offices needing timely assistance. Some users express frustration with the attitude and competence of support staff, impacting their overall experience.

Intuitive and efficient navigation

88% of reviewers feel positive about Dentrix’s navigation. Reviewers indicate that the software is organized and easy to move through, with minimal clicks required to access different features. Some users report that the layout is clear and practical, allowing them to find information quickly. They appreciate that even those with little experience can navigate the system without difficulty. Some reviewers find that the software’s user-friendly design reduces frustration and makes daily tasks more manageable, which they say is important for maintaining workflow efficiency in a busy dental practice.

Centralized office management tools

84% of reviewers feel positive about Dentrix’s office management capabilities. Reviewers indicate that the software helps manage multiple locations and centralizes office functions, making operations more efficient. Some users report that Dentrix supports paperless workflows and improves communication between staff. They appreciate that the software handles both front and back office tasks, which they say is important for keeping their practice running smoothly. Some reviewers find that Dentrix’s features allow them to utilize more functions in their office, contributing to overall productivity.

Accessible training and quick learning

78% of reviewers feel positive about Dentrix’s training and learning curve. Some users report that most features are intuitive and require minimal training for new staff. Reviewers appreciate the availability of helpful resources, including conferences and online support, which they feel make onboarding easier. Some reviewers find that Dentrix is easy to teach to others and that new employees can quickly grasp the software. They say this ease of training is valuable for practices with frequent staff changes or those seeking to minimize downtime during onboarding.

User-friendly daily operations

Dental Hygienist

I love that Dentrix is easy to use and can be customized for individual providers.

84% of reviewers feel positive about Dentrix’s ease of use. Some users say the software is straightforward and convenient, making it easy to learn and operate for both new and experienced staff. Reviewers appreciate the organized layout and customizable options, which they feel streamline office tasks and reduce the need for frequent technical assistance. Some reviewers report that Dentrix’s interface feels familiar and accessible, allowing them to quickly find what they need. They think this ease of use helps make their workdays smoother and more efficient.

Executive Marketing Assistant

As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.

Assistant office manager

So many things that I can say that I like lease about Dentrix the ledger and reporting we’re not my favorite in particular with the reporting it’s just not user-friendly they take forever to load, and the ledger itself is just not user-friendly because you do not allocate payments to any procedures, so you really don’t know what the money was for unless you make a note within the payment, which is kind of cumbersome

It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.

Business Manager

The chart section is good because it allows you to see everything on one page.

It pushed our patient flow and decreased the time spent on admin.

Billing and coding specialist

The most awesome thing about Dentrix that was super convenient was Dentrix ledger, it automatically calculates the insurance benefits and patient responsibility as well as patient bills.

DENTIST

previously globally updated components like DEXIS, now must be updated separately; tech support has degraded; is outsourced and there is a language barrier-30 minutes of formalities before the problem is addressed;  wait times are lengthy; tech reads manual on client time while client is holding; techs poorly trained and inexperienced.  

Though I love that I can create note templates, it can be frustrating that you cannot go back when filling out a note template (when using the pop-up questions); sometimes as a busy provider, we forget to check a box or fill out something and having to manually enter it after the fact is annoying.

Reports take a long time to run and do not export to Excel.  

Executive Administrative Assistant

Would have preferred more interactive training processes (like videos) and "how to dos"

Dental Assistant

Dentrix has been a great software to use in patient care.

It helped me in comprehensive dental practice management

Dentrix is easy to use and easy for new team members to grasp.

Dentrix was a good system for pre-pandemic, server based PM software for a single office. But now with multiple practices and working remotely, a cloud based system really is more realistic.

I find that most features are intuitive to use and do not require extensive training. But, if you do need training, Dentrix customer service and website are helpful.

This software needs more checks and balances to make sure charting, notes, etc. are entered for office visits.

Registered Dental Assistant

As a dental assistant of 4 years, it is easy to input the existing restorations, conditions and treatment planning.

The graphics of each tooth surfaces are precised.

The ease of use and navigating the software.

It’s very easy to use, fast response time.

It is very expensive and there are cheaper options out there that do the same thing.

Expanded Dental Assistant

Even though it is much more simple than Eaglesoft, it is user friendly at most for all new people use it.

The dental staff as well as the dental provider are comfortable using it.

It has a lot of features and is intuitive once you learn how it works

Office manager

We have been very happy with Dentrix overall - we have outsourced a few areas but other than that - 35 years and going strong!

I have used this software for dental charting for 6 years now, and find that it is easy to navigate, easy for each member of the dental team to accomplish their goals and the workflow is streamlined well from front desk, to dental assistant, to hygienist, to dentist.

What I like least about this software is how occasionally when I am posting insurance payments into the patient ledger it will not let  me and say that the patients chart is pulled up on another workstation and that is not the case.

Marketing/Admin

User friendly, frequent updates/bug fixes, variety of ways to do the same thing, so you are certainly able to find a way that works best for you!

It is very user friendly .The financial tools are very beneficial as well.

Clinic Admin

Scheduling appointment, manageing calender, Dental charting is really nice.

EMR Administrator

The reporting tools are sufficient but we consider to have another 3rd party vendor's Reporting tools to extract reports to meet all local, state, and federal health requirements.

Free software would have been a better use of time and for the money we could have taken a nice office week training in a nice tropical area.

oh by the way, document conversion is just another $860 on top of everything else...did you want to add that?"

I think we like the scheduling and charting features the most.

I feel as if it could be a little more customizable for the practice

They want to charge for every little thing and didn't tell me about extra charges until right before!

We have spent hours putting thousands of documents into the system, only to not have them convert????!!!! Why is this not included and why was I not told this in the beginning?????

owner

I thought it would be an easy transition from Easy Dental

Had all features that were needed to run a dental practice.

I wish there was a way to integrate different maximums/benefits.

Finding various reports were difficult and took some digging around in.

I also scheduled a call from the installer and never got a call back.  

NexHealth vs Dentrix Comparison (2026)

NexHealth

Dentrix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives