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NexHealth is a patient engagement and experience management platform for medical and dental practices that integrates practically in real-time with your health record system. Features include online scheduling, digital forms, appointment reminders, payments, video consultations, reporting, two-way messaging, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
350
Per month
Per Feature
Starting from
49
Per month
Usage Based
Value for money
5.0
/5
24
Starting from
350
Per month
Per Feature
Value for money contenders
Functionality
4.9
/5
24
Total features
57
7 categories
Functionality contenders
Overall Rating
5.0
/5
24
Positive reviews
100
%
23
1
0
0
0
Overall rating contenders
Brett D.
Verified reviewer
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.
Two way texting with patients! This has been a lifesaver multiple times.
Redundancy of some tasks such as online scheduling.
Andrew H.
Medical Practice, 1-10 employees
Used daily for 1-2 years
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We've been using NexHealth in our office for about 2 years, and what I've loved from the beginning is the complete suite it offers. More than just appointment reminders, we can collect reviews (and customize who receives those requests) and offer online bill payment - which our patients really appreciate. And it's all contained within one dashboard in my browser.
I'd like patients to be able to pay partial payments without needing to go through me to resend the patient request, and some bulk options/autofilling features would make the feature even more helpful.
Ashley L.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Being able to text patients for reminders, scheduling etc has been so helpful during the pandemic.
In this day and age where everyone is reliant on their phone and texting is the easiest form of communication, NexHealth has helped keep up connected with patients.
It would be nice if you could narrow down to search for specific qualities when sifting through patients. I'd love a feature to search "missed" or "cancelled" appts right in the software.
Michelle G.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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We love this product and their support team is top notch. Very knowledgeable, super responsive. The product exceeds our expectations in every area.
Robust functionality that automates patient engagement workflow and integrates seamlessly with our Patient Management System. The software is easy to navigate and use, intuitive and it's functionality addresses the gaps in functionality of our PMS. Easy to use for multiple locations. Support and management team are easily reached and open to feature request submissions. The support team is highly knowledgeable and super responsive, and they know us by name.
There is nothing we don't like. Any features or functionality that is lacking is in development now.
Krislyn R.
Hospitality, 11-50 employees
Used daily for 2+ years
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The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!
I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!
The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.