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Dentrix Logo

Dental Practice Management

Last updated: November 2024

Dentrix - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Dentrix?

Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care, and grow any practice. Dentrix allows dental clinics to manage appointment scheduling, electronic insurance claims, electronic prescriptions, patient communications, patient records, and billing/collections. Dentrix Smart Image technology automatically associates 2D and 3D diagnostic images with CDT codes to connect to provide quality care by connecting clinical and financial processes into one workflow.

Starting from

ic-pricetag

No pricing info

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Dentrix's key features

GetApp's analysis of 26 verified user reviews collected between July 2021 and July 2024 identified Dentrix's most critical features and how it performs according to users.

Features

4.2

/5

367

Ease of use

4.1

/5

367

Treatment Planning

Reviewers appreciate Dentrix's treatment planning capabilities for their convenience and ease of use. They find it helpful to add new treatments and compare multiple options for the same tooth, aiding patient communication. Users report that the customizable formats and explosion codes simplify the process. However, they note that extensive training is required for new employees, and some find it confusing without proper setup. They also mention that the talk-to-text ability and easy symbol system enhance usability. Of the 15 Dentrix users who gave detailed accounts of their use of Treatment Planning, 100% rated this feature as important or highly important.


Charting

Users report that Dentrix's charting capabilities are simple, intuitive, and color-coded, making it easy to understand and use. They appreciate the ability to chart existing conditions and proposed treatments, which aids in patient education. Reviewers highlight the ease of perio charting and the ability to customize buttons for quick access. However, some users find the setup and training inadequate, leading to frustration. They also value the talk-to-text capability for hygienists and the comprehensive nature of the charting system. Of the 16 Dentrix users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.


All Dentrix features

Scheduling
Client Management
Progress Notes
Imaging and X-rays
Patient Records Management
Dental Practice Management
Claims Management
Appointment Management
Confirmations/Reminders
E-Prescribing
Billing & Invoicing
Hands-Free Charting
Medical Billing
Multi-Location
Periodontal Charting
Records Management
Reminders
Reporting & Statistics
Task Scheduling
Third-Party Integrations
Voice Capture
Document Storage
Document Management
Data Synchronization
Customizable Reports
Customer History
Customer Database
Communication Management
Calendar Management
Booking Management
Availability Management
Alerts/Notifications
Alerts/Escalation
Activity Dashboard

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Dentrix pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.0

/5

367

Starting from

ic-pricetag

No pricing info

Dentrix support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
In Person
Webinars
Videos

Dentrix reviews

Overall rating

4.3

/5

367

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.3/10
Rating distribution

5

4

3

2

1

196

124

22

10

15

Pros
I love how powerful it is, the more information you put into it, the more you are able to get out of it.
I love this software so much and love all the education features they have for the practice and employees to learn this software.
Easy to use for all staff and helpful in easy access to patient information and very good scheduling templates.
Cons
I print out a patient ledger or walkout from the date of payment and the codes can't not be found. It is both frustrating and us and the Patient.
No photos or html in the current Dentrix system. Also no way for patients to unsubscribe from emails -- which they complain about a lot.
I find myself having to put together spreadsheets to explain things. I also am disappointed that we can no longer change who a payment is applied to after we have closed the month.

Dentrix FAQs

Q. What type of pricing plans does Dentrix offer?

Dentrix has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Dentrix?

Dentrix has the following typical customers:
Large Enterprises


Q. What languages does Dentrix support?

Dentrix supports the following languages:
English


Q. Does Dentrix offer an API?

No, Dentrix does not have an API available.


Q. What level of support does Dentrix offer?

Dentrix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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