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NextGen Office vs Epic Comparison (2026)

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NextGen Office

Epic

Overview

NextGen Enterprise PM is an innovative, award-winning enterprise practice management solution designed with exclusive functionality to help customers of all specialties and sizes streamline front and back office administration, improve efficiency and productivity, reduce A/R days, increase revenue.

Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

300

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

1.2K

532

489

161

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.4

457

271

133

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.”

Latasha F.

Medical Office Manager

“The ledger helps us track patient balances and be able to send patient statements.”

Chez G.

Billing and Credentialing Manager

“Maintaining electronic medical records and chart documentation”

Latasha F.

Medical Office Manager

Pros

“It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use.”

Tabatha W.

Supervising Nurse

“I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients.”

Kerry G.

Account Receivable Specialist III

“Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.”

Shirley T.

Professional Development Leader

Cons

“This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.”

Latasha F.

Medical Office Manager

“One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.”

Diana T.

Clinical Office Manager

“We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. "”

Muhammad U.

Manager

Cons

“too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming.”

Hei K.

nurse

“Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments.”

Tabatha W.

Supervising Nurse

“It will create duplicated charts and it will not give you an alert sometimes, then you need to manually merge the charts”

Jonathan S.

Interpreter