NextGen Office vs ReminderCall.com

athenaOne

Epic

eClinicalWorks

Solutionreach

Cognigy.AI

charles

Compare NextGen Office and ReminderCall.com based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Accounts Receivable

Activity Dashboard

AI/Machine Learning

Alerts/Notifications

Analytics

Appointment Management

Appointment Scheduling

Audit Management

Audit Trail

Automated Scheduling

Automatic Transcription

Availability Management

Batch Processing

Billing & Invoicing

Calendar Management

Care Plan Management

Case Management

Charting

Chat/Messaging

Claims Management

Claims Scrubbing

Claims Tracking

Client Portal

Clinic Interoperability

Clinical Notes

Code & Charge Entry

Coding Assistance

Collaboration Tools

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Discovery

Data Import/Export

Data Visualization

Decision Support

Denial Management

Document Management

Document Storage

Drag & Drop

Drug Reference Database

Dunning Management

E-Prescribing

EHR/EMR Integration

Electronic Claims

Electronic Payments

Electronic Prior Authorization

Email Reminders

EMR/EHR

Facility Scheduling

File Sharing

Financial Management

For Cardiologists

For Dermatologists

For Family Medicine

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Obstetrics & Gynecology

For Ophthalmologists

For Pain Management

For Physical Therapy

For Podiatrists

For Urgent Care

For Urologists

Forms Management

Formulary Management

Growth Charts

Handwriting Recognition

Healthcare Compliance

HIPAA Compliant

Historical Reporting

ICD-10 Compliance

Imaging and X-rays

Immunization & Allergy Tracking

Initial Assessments

Insurance Eligibility Verification

Insurance Management

Invoice History

Invoice Management

Lab Integration

Lab Order Management

Lab Results

Live Chat

Meaningful Use Certified

Medical Billing

Medical History Records

Medical Terminology Database

Medication Alerts/Warnings

NextGen Office

Android

Web-based

Windows

iPad

iPhone

I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.

physician

The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.

physician/owner

All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.

Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.

Director of Operations

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

I felt deceived by the way he sole me the product, but he later apologized for "misinforming" me. His mistake cost me a lot of money and many hours of work.

Phlebotomist 

I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

Independent 

I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members.

IT Technician

The practice management end of NextGen is great. This means consistently good checkin, billing, collections, and AR processes.

surgeon/owner

This company made a great deal of money from me for the years and the parting thanks was an exit gouge for all the money they could get.

We use this system for our electronic medical records and have found it to be user friendly, files are easy to create and access, customer service is helpful as needed.

This healthcare has some of the best benefits for someone who needs it. They cover most of the co pay.

Practice Manager

We see some consistent slow performance when there is peak activity with other global users. Also, the customized reports are not working well.

Research Assistant

NextGen is very easy to use, and helps you keep all patient information organized in one place. It has tons of features, is easy to use, and is very customizable.

Director of Marketing

Customer service is absolutely awful. It often takes days to get an initial call back about a serious technical issue affecting the entire company's operations.

Optometrist

It is very time-consuming to complete exam charts due to the poor layout design of the system. The layout design does not utilize monitor real estate very well.

Podiatrist/owner/CEO

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

Medical Billing Manager

I dont know if perhaps my experience was unique but especially when it came to deployment it had a very difficult time.

NextGen Office screenshot: NextGen Office Patient Chart

NextGen Office screenshot: NextGen Office Practice Management

NextGen Office screenshot: NextGen Office Patient Summary

NextGen Office screenshot: NextGen Office Telehealth

NextGen Office screenshot: NextGen Office Patient Portal

Freelancers

Large Enterprises

Mid Size Business

Small Business

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.

Batch Communications

Call Reminders

Email Management

Interaction Tracking

Multi-Channel Communication

Multi-Language

On-Demand Communications

Personalization

Recurring Appointments

Rescheduling

SMS Messaging

SMS Reminders

Template Management

Third-Party Integrations

ReminderCall.com

Linux

Surgeon

This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.

Chiropractor

It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

Therapist

Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost.

Admin Asst

I get out and realize that the message didn't save. My problem I'm sure, but I just miss that step of saving every once in a while and it's frustrating.

Client Services Director

They're good about responding to questions. So customer service has been overall good.

Executive Director

We love ReminderCall at our office. It's pretty foolproof and helps keep our appointments moving forward.

This is a great time saver for my staff, and they are able to focus on more important issues at our office.

Chiropractor 

We like that is low cost, great reminders to the patients and easily changeable to for our office needs and the needs of the patients.

Office Manager

I love that it integrates with our ERA, Clinic Dr. As long as our appointments are set by 5:30, calls/texts are cued seamlessly.

Student physician 

It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.

Owner

Easy to use, very helpful reminder helps our patients remember their appts and times.

Optometrist 

Overall experience has been good, works for what I purchased it for.

Patients do tell us that they will answer the phone and no one is there. I know this is from the lag from the time the phone is answered until the computer starts talking.

receptionist

I dislike that I have to enter the phone numbers in every appointment on the calendar. Also, the system does not have much flexibility on the dates for the texts.

NextGen Office vs ReminderCall.com Comparison (2026)

NextGen Office

ReminderCall.com

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives