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ReminderCall.com Logo
ReminderCall.com
4.7
(168)

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Appointment reminder system for the medical industry

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ReminderCall.com Pricing, Features, Reviews and Alternatives

ReminderCall.com product overview

Price starts from

14.50

Per month

Flat Rate

What is ReminderCall.com?

ReminderCall.com is a cloud-based solution for practices of all sizes within the medical industry, which enables them to send automated appointment reminders and confirmations to patients via text messages, calls and emails directly from EHR, EMR and other scheduling software, already used by the business. It aids businesses in improving their two-way communication and allows recipients to confirm or connect with their visiting clinics through reminder calls.

Key benefits of using ReminderCall.com

• ReminderCall.com connects with several scheduling solutions, allowing businesses to use uploaded spreadsheets from their scheduler to send appointment reminders.

• Enables health care providers to record and use personalized messages and incorporate details about services in reminder calls, texts or emails.

• ReminderCall.com allows users to remind patients about their appointments and receive direct confirmation through calls, 2-way messages, and emails.

• ReminderCall.com is an automated system, which lets users view and manage real-time confirmations and replies from clients on a unified platform.

• ReminderCall.com lets practices communicate with clients using their own caller ID and improve response rate by calling them with official numbers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

Videos
Live Online
In Person
Documentation

ReminderCall.com pricing information

Value for money

4.8

/5

168

Starting from

14.50

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ReminderCall.com features

Functionality

4.6

/5

168

Total features

25

2 categories

Most valued features by users

Third-Party Integrations
Alerts/Notifications
API
Customizable Branding
Email Management
Appointment Scheduling
Batch Communications
Call Reminders

Functionality contenders

ReminderCall.com users reviews

Overall Rating

4.7

/5

168

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

129

33

6

0

0

Pros
It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.
They're good about responding to questions. So customer service has been overall good.
We love ReminderCall at our office. It's pretty foolproof and helps keep our appointments moving forward.
Cons
I get out and realize that the message didn't save. My problem I'm sure, but I just miss that step of saving every once in a while and it's frustrating.
Patients do tell us that they will answer the phone and no one is there. I know this is from the lag from the time the phone is answered until the computer starts talking.
I dislike that I have to enter the phone numbers in every appointment on the calendar. Also, the system does not have much flexibility on the dates for the texts.

Overall rating contenders

JS
AvatarImg

Julie S.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reminder Call REview

Reviewed 4 years ago

It has been great! We love Reminder Call.

Pros

I like reminder call takes care of everything for us. We don't have to send out the texts or calls, it is just automatically done. Before we would call each of our patients to remind them about their appointments. This has cut down a lot of time for our staff and made for more productive time. It is also incorporated into our software so the process of setting up was very seamless.

Cons

Everyone once in a while (maybe once a year) there is a glitch that the texts/calls don't go out and then all our patients complain that they didn't get the message, but that happens with anything, so its not a huge deal!

Vendor response

Hi Julie, Thank you for taking the time to share your experience. We are so glad the software is helping you be more productive. The next time your connection goes down, please alert us so that we can investigate. Thanks again!

PL
AvatarImg

Philip L.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Totally reliable and unbelievable support

Reviewed 7 years ago

The services just work, every day. Over the last 4 years I have sent 65,000 voicemails and 50,000 text messages. We started with just voicemail reminders for appointments and naturally they improved the likelihood of the meeting taking place. We then added txt reminders - and because it was so easy - we added a txt confirmation (right after the appointment was booked). Our customers love it. The best part is that customers are much more willing to reply to txt messages. Those replies come to us as email (instead of calls) which are easy to handle. We recently started to converse with customers via the txt service, which was easy to implement and efficient for our operators. Can't imagine doing what we do without these services.

Pros

Ease of implementation

Cons

No cons were added to this review

Vendor response

Hi Phil, Thank you so very much for such a great review! We work really hard to offer the best service available, so I am happy to see that reflected in your experience. I made sure the Customer Service team got the recognition they deserve. They were really happy to see your review. Thanks again! Chantal Oicles ReminderCall

DD
AvatarImg

Donna D.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review

Reviewed 2 years ago
Pros

Convenient for entire staff to call patients more time to do other things

Cons

Sometimes patients do t get calls or texts

BT
AvatarImg

Bobbie T.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Reminder Call Review

Reviewed 5 years ago

Our overall experience has been positive. We also use reminder call to let a specific client know that they need to call us to change an appointment or that the office will be closed.

Pros

It is much easier sending out text reminder calls to our clients than making individual phone calls to each client daily. Our clients also prefer getting the text reminder, rather than the phone call.

Cons

Would prefer if the client had the option to call the office to cancel or change your appointment, rather than P which means we have to call them. We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.

Vendor response

Hi Bobbie, Thank you for the feedback, we absolutely need these comments! The good news is that we can help address the issue you're having with that call back feature. All messages sent to patients can be fully customized to include an office call back number, and we'd be more than happy to set that up with you. Message scripts within Ekyros simply default to "reply P for a call" to avoid leaving a phone number that could be linked to your office for patient security. But this can be adjusted. One of our customer support team will reach out to you so that we can help change that script for you. Thanks again!

LT
AvatarImg

Lindsay T.

Individual & Family Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for Appointment Reminders

Reviewed 2 years ago

It has been a very useful service for our agency, and has helped us streamline our appointment process more. Customer service has been very helpful each time I have reached out.

Pros

It was very easy to learn and set up, and works very well with our existing software.

Cons

There was nothing difficult about using this software; one con is the length of text available. We could use a little more room for customizing certain messages in reminder texts. Also, once you send out a text, you cannot go back and see which text message was sent out. It would be helpful to see which specific messages were sent out to our clients.

Vendor response

Hi Lindsay, thank you for the great review! We're so thrilled you found our system easy and efficient. If you are sending through eKyros, there is a character limit. However, if you log into your ReminderCall account, you can send longer messages. Please call us and we can walk you through it. Thanks again!

ReminderCall.com FAQs

Q. What type of pricing plans does ReminderCall.com offer?

ReminderCall.com has the following pricing plans:
Starting from: $14.50/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ReminderCall.com?

ReminderCall.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ReminderCall.com support?

ReminderCall.com supports the following languages:
English, French, Spanish


Q. Does ReminderCall.com offer an API?

Yes, ReminderCall.com has an API available for use.


Q. What other apps does ReminderCall.com integrate with?

ReminderCall.com integrates with the following applications:
Microsoft Outlook, NextGen Office, Booker, Calendly, ClinicSource, Clarity Wave, Qualifacts CareLogic, Tebra, Genesis Chiropractic Software, Acuity Scheduling, Intergy, DaySmart Appointments, CareCloud, InPhase, RevolutionEHR, Schedulicity, AdvancedMD for Mental Health, ModMed, Therasoft Online, DaySmart Pet, Google Calendar, Redtail CRM, Square Appointments, Explorer Eclipse


Q. What level of support does ReminderCall.com offer?

ReminderCall.com offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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