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ReminderCall.com Pricing, Features, Reviews and Alternatives

ReminderCall.com product overview

Price starts from

14.50

Per month

Usage Based

What is ReminderCall.com?

ReminderCall.com is a cloud-based solution for practices of all sizes within the medical industry, which enables them to send automated appointment reminders and confirmations to patients via text messages, calls and emails directly from EHR, EMR and other scheduling software, already used by the business. It aids businesses in improving their two-way communication and allows recipients to confirm or connect with their visiting clinics through reminder calls.

Key benefits of using ReminderCall.com

• ReminderCall.com connects with several scheduling solutions, allowing businesses to use uploaded spreadsheets from their scheduler to send appointment reminders.

• Enables health care providers to record and use personalized messages and incorporate details about services in reminder calls, texts or emails.

• ReminderCall.com allows users to remind patients about their appointments and receive direct confirmation through calls, 2-way messages, and emails.

• ReminderCall.com is an automated system, which lets users view and manage real-time confirmations and replies from clients on a unified platform.

• ReminderCall.com lets practices communicate with clients using their own caller ID and improve response rate by calling them with official numbers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

Videos
Live Online
In Person
Documentation

ReminderCall.com pricing information

Value for money

4.8

/5

157

Starting from

14.50

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ReminderCall.com features

Functionality

4.6

/5

157

Total features

27

2 categories

Most valued features by users

API
Third Party Integrations
Alerts/Notifications
Customizable Branding
CRM
Calendar Management
Email Management
Compliance Management

Functionality contenders

ReminderCall.com users reviews

Overall Rating

4.7

/5

157

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.16/10
Rating distribution

5

4

3

2

1

119

33

5

0

0

Pros
It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

DM

Dana M.

The fact that it integrated seamlessly with our Practice Management Software was HUGE. In short, everything about this software has saved us time and that means it's saved us money.

JS

Jennifer S.

They're good about responding to questions. So customer service has been overall good.

TO

Tina O.

Cons
I get out and realize that the message didn't save. My problem I'm sure, but I just miss that step of saving every once in a while and it's frustrating.

SB

Sheila B.

Patients do tell us that they will answer the phone and no one is there. I know this is from the lag from the time the phone is answered until the computer starts talking.

CE

Carrie E.

I dislike that I have to enter the phone numbers in every appointment on the calendar. Also, the system does not have much flexibility on the dates for the texts.

MS

McKenzie S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great integrated reminder service that helps ensure return visits.

Reviewed 4 years ago

Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Pros

I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Cons

My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Vendor response

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great for Appointment Reminders

Reviewed 6 days ago

It has been a very useful service for our agency, and has helped us streamline our appointment process more. Customer service has been very helpful each time I have reached out.

Pros

It was very easy to learn and set up, and works very well with our existing software.

Cons

There was nothing difficult about using this software; one con is the length of text available. We could use a little more room for customizing certain messages in reminder texts. Also, once you send out a text, you cannot go back and see which text message was sent out. It would be helpful to see which specific messages were sent out to our clients.

Vendor response

Hi Lindsay, thank you for the great review! We're so thrilled you found our system easy and efficient. If you are sending through eKyros, there is a character limit. However, if you log into your ReminderCall account, you can send longer messages. Please call us and we can walk you through it. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

My ReminderCall Experiences

Reviewed 12 days ago

If our patients don't get their reminders, they don't show a lot of times. I know most of the time the responsibility needs to fall on the patient to remember their own appts but regardless, it does not help matters when the system is not working properly and the only way to get it fixed is to email or phone someone in another part of the country and have them fix it, I cannot do it myself which is frustrating.

Pros

That I don't have to do anything for the reminders to go out, the computer does it all.

Cons

That you have to phone or email someone to fix the issues, you cannot do it yourself. Ex. if my reminders don't go out today (automatically), I have to reach out to ReminderCall and ask them to manually send them. Sometimes this does not even get a chance to happen because I have no idea that my reminders did not go out until the next day when my report tells me that. Also, I cannot send long texts, I have to send multiple messages sometimes. My system is not compatible with the advanced system or something to upgrade to the larger message options.

Vendor response

Thank you Ashley! It sounds like you're having unusual connectivity difficulty. We will be reaching out to you to investigate and also to set up a better warning alert for you in your settings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ReminderCall has been great for us.

Reviewed 8 days ago

Overall ReminderCall we are very happy with using remindercall.

Pros

Being able to send appointment reminders, electronic forms, and other text communications to our clients has been great.

Cons

There is some delay between the this software and the other software we use working together.

Vendor response

Hi Kate, thank you for the wonderful feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Super easy to use!

Reviewed 12 days ago
Pros

Reminder Call is very user friendly. I love that the system is compliant with our needs.

Cons

There are nothing that I do not like about this software.

Vendor response

Wow, what a great review. We're so happy you love our system. Thank you!

ReminderCall.com FAQs and common questions

Q. What type of pricing plans does ReminderCall.com offer?

ReminderCall.com has the following pricing plans:
Starting from: $14.50/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ReminderCall.com?

ReminderCall.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ReminderCall.com support?

ReminderCall.com supports the following languages:
English, French, Spanish


Q. Does ReminderCall.com offer an API?

Yes, ReminderCall.com has an API available for use.


Q. What other apps does ReminderCall.com integrate with?

ReminderCall.com integrates with the following applications:
Microsoft Outlook, NextGen Office, Booker, Calendly, ClinicSource, Clarity Wave, CareLogic Enterprise, Kareo Billing, Genesis Chiropractic Software, Acuity Scheduling, Intergy, DaySmart Appointments, CareCloud, InPhase BMS, RevolutionEHR, Schedulicity, AdvancedMD for Mental Health, ModMed, Therasoft Online, DaySmart Pet, Google Calendar, Redtail CRM, Square Appointments, Explorer Eclipse


Q. What level of support does ReminderCall.com offer?

ReminderCall.com offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

Common ReminderCall.com comparisons

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