ReminderCall.com Pricing, Features, Reviews & Comparison of Alternatives

ReminderCall.com

Appointment reminder system for the medical industry

4.75/5 (125 reviews)

ReminderCall.com overview

What is ReminderCall.com?

ReminderCall.com is a cloud-based solution for practices of all sizes within the medical industry, which enables them to send automated appointment reminders and confirmations to patients via text messages, calls and emails directly from EHR, EMR and other scheduling software, already used by the business. It aids businesses in improving their two-way communication and allows recipients to confirm or connect with their visiting clinics through reminder calls.

Key features of ReminderCall.com include appointment scheduling, calendar management, reminders and IVR/voice recognition. The HIPAA compliant-solution enables healthcare providers to communicate with their patients in adherence to applicable state and federal laws/regulations. Plus, it allows businesses to modify the system and customize their brand voice, system voice or a combination of both to communicate with clients.

ReminderCall.com facilitates integration with several third-party applications such as 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Outlook Live, iClinic, Redtail CRM, PTOS, Paceart Medtronic, PowerMD, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic, Google Calendar and more.

Pricing

Starting from
$14.50/month
Pricing options
Subscription
Free trial
 
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French, Spanish
ReminderCall.com screenshot: Schedule text messages, calls or emails to remind customers automatically of their appointments.Remindercall.comReminderCall.com screenshot: Use your existing software. We work seamlessly with so many scheduling systems that you can start right away. If you don’t see your software on our list, we can create a custom ReminderCall.com integration for you.ReminderCall.com screenshot: Setup is as easy!
1. Connect your Scheduling Software
2. Create Your Message
3. Schedule Your Appointments
That's it. ReminderCall then sends reminders for you, automatically. Just set it and forget it!

ReminderCall.com user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.8
  4.9
Skyler Gouldin

A great integrated reminder service that helps ensure return visits.

Used daily for 2+ years
Reviewed 2018-07-24
Review Source: Capterra

Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Pros
I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Cons
My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Response from ReminderCall


Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Simon Ng

Simpel and reliable services

Used daily for 1-2 years
Reviewed 2020-10-15
Review Source: Capterra

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

Pros
It's simple and lightweight, and configurable to different appointment types Reliable services, and pay per use price plan

Cons
It lacks of email reminder features, which would be another great complementary feature.

Response from ReminderCall


Hello Simon,

Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. Please let us know what type of email features you'd like us to add. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Linda Harris

Reminder Call Review

Used daily for 2+ years
Reviewed 2019-12-18
Review Source: Capterra

It does seem to help to get our clients here regularly.

Pros
I like the ease with which we can send out text reminders to our clients.

Cons
It would be nice if it sent out the reminders automatically

Response from ReminderCall


Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Jason Williams

Great Product that I would Recommend

Used daily for 1-2 years
Reviewed 2019-12-17
Review Source: Capterra

Cheaper and more reliable than other previous text reminder software we used.

Pros
Customer service always fixes any issues, when there rarely are issues.

Cons
Sending manual texts via the website can be cumbersome.

Response from ReminderCall


Hi Jason,

Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Angela Broten

Made us relevant

Used daily for 6-12 months
Reviewed 2020-10-23
Review Source: Capterra

Pros
Using ReminderCall has helped make our services more relevant to today's generation. We are able to send appointment reminders, update on COVID procedures and we've even used it to better communicate with Spanish speaking patients. It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

Cons
The only thing I would change is the allowed length of text messages, otherwise very happy with this product and service!

Response from ReminderCall


Hi Angela,

Thank you so much for the wonderful review. We are thrilled to hear that you are using so many of our features. Remember, live support is included with your account if you need any assistance. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ReminderCall.com pricing

Starting from
$14.50/month
Pricing options
Subscription
Free trial
 
View Pricing Plans

Pricing is based on the number of appointment reminders sent.

1-1000 credits: 9 cent/credit

1001-2500 credits: 8.5 cent/credit

2501-5000 credits: 7.5 cent/credit

5001-10,000 credits: 7 cent/credit

10,001-25,000 credits: 6.5 cent/credit

25,001-50,000 credits: 6 cent/credit

50,000+credits: 5.5 cent/credit

ReminderCall.com features

API
Customizable Branding
Email Integration
Reminders
Third Party Integration

Activity Dashboard (325 other apps)
Activity Tracking (207 other apps)
Automatic Notifications (248 other apps)
Calendar Management (220 other apps)
Contact Management (179 other apps)
Custom Fields (166 other apps)
Customer Database (210 other apps)
Customizable Reporting (194 other apps)
Customizable Templates (222 other apps)
Data Import/Export (244 other apps)
Electronic Payments (181 other apps)
Real Time Reporting (161 other apps)
Reporting & Statistics (346 other apps)
Social Media Integration (208 other apps)
Surveys & Feedback (192 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for ReminderCall.com

Key features of ReminderCall.com

  • Appointment Confirmations
  • Appointment Reminders
  • Custom
  • EHR/EMR Integrations
  • Email Reminders
  • Google Calendar
  • HIPAA Compliance
  • Live Technical Support
  • Outlook Calendar
  • Phone Reminders
  • Recurring Appointments
  • SMS Reminders
  • TCPA Compliance
  • Two-Way Messaging
View All Features

Benefits

• ReminderCall.com connects with several scheduling solutions, allowing businesses to use uploaded spreadsheets from their scheduler to send appointment reminders.

• Enables health care providers to record and use personalized messages and incorporate details about services in reminder calls, texts or emails.

• ReminderCall.com allows users to remind patients about their appointments and receive direct confirmation through calls, 2-way messages, and emails.

• ReminderCall.com is an automated system, which lets users view and manage real-time confirmations and replies from clients on a unified platform.

• ReminderCall.com lets practices communicate with clients using their own caller ID and improve response rate by calling them with official numbers.