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Appointment reminder system for the medical industry
ReminderCall.com Pricing, Features, Reviews and Alternatives
ReminderCall.com product overview
What is ReminderCall.com?
ReminderCall.com is a cloud-based solution for practices of all sizes within the medical industry, which enables them to send automated appointment reminders and confirmations to patients via text messages, calls and emails directly from EHR, EMR and other scheduling software, already used by the business. It aids businesses in improving their two-way communication and allows recipients to confirm or connect with their visiting clinics through reminder calls.
Key benefits of using ReminderCall.com
• Enables health care providers to record and use personalized messages and incorporate details about services in reminder calls, texts or emails.
• ReminderCall.com allows users to remind patients about their appointments and receive direct confirmation through calls, 2-way messages, and emails.
• ReminderCall.com is an automated system, which lets users view and manage real-time confirmations and replies from clients on a unified platform.
• ReminderCall.com lets practices communicate with clients using their own caller ID and improve response rate by calling them with official numbers.
Typical customers
Platforms supported
Support options
Training options
ReminderCall.com pricing information
Value for money
4.8
/5
167
Starting from
14.50
Per month
Flat Rate
Pricing options
Value for money contenders
ReminderCall.com features
Functionality
4.6
/5
167
Total features
27
2 categories
Most valued features by users
Functionality contenders
ReminderCall.com users reviews
Overall Rating
4.7
/5
167
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.08/10
128
33
6
0
0
Overall rating contenders
Lindsay T.
Individual & Family Services, 11-50 employees
Used daily for 1-2 years
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It has been a very useful service for our agency, and has helped us streamline our appointment process more. Customer service has been very helpful each time I have reached out.
It was very easy to learn and set up, and works very well with our existing software.
There was nothing difficult about using this software; one con is the length of text available. We could use a little more room for customizing certain messages in reminder texts. Also, once you send out a text, you cannot go back and see which text message was sent out. It would be helpful to see which specific messages were sent out to our clients.
Hi Lindsay, thank you for the great review! We're so thrilled you found our system easy and efficient. If you are sending through eKyros, there is a character limit. However, if you log into your ReminderCall account, you can send longer messages. Please call us and we can walk you through it. Thanks again!
Bobbie T.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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Our overall experience has been positive. We also use reminder call to let a specific client know that they need to call us to change an appointment or that the office will be closed.
It is much easier sending out text reminder calls to our clients than making individual phone calls to each client daily. Our clients also prefer getting the text reminder, rather than the phone call.
Would prefer if the client had the option to call the office to cancel or change your appointment, rather than P which means we have to call them. We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.
Hi Bobbie, Thank you for the feedback, we absolutely need these comments! The good news is that we can help address the issue you're having with that call back feature. All messages sent to patients can be fully customized to include an office call back number, and we'd be more than happy to set that up with you. Message scripts within Ekyros simply default to "reply P for a call" to avoid leaving a phone number that could be linked to your office for patient security. But this can be adjusted. One of our customer support team will reach out to you so that we can help change that script for you. Thanks again!
Donna D.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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Convenient for entire staff to call patients more time to do other things
Sometimes patients do t get calls or texts
Philip L.
Insurance, 1-10 employees
Used daily for 2+ years
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The services just work, every day. Over the last 4 years I have sent 65,000 voicemails and 50,000 text messages. We started with just voicemail reminders for appointments and naturally they improved the likelihood of the meeting taking place. We then added txt reminders - and because it was so easy - we added a txt confirmation (right after the appointment was booked). Our customers love it. The best part is that customers are much more willing to reply to txt messages. Those replies come to us as email (instead of calls) which are easy to handle. We recently started to converse with customers via the txt service, which was easy to implement and efficient for our operators. Can't imagine doing what we do without these services.
Ease of implementation
No cons were added to this review
Hi Phil, Thank you so very much for such a great review! We work really hard to offer the best service available, so I am happy to see that reflected in your experience. I made sure the Customer Service team got the recognition they deserve. They were really happy to see your review. Thanks again! Chantal Oicles ReminderCall
Kristy M.
Design, 1-10 employees
Used daily for 6-12 months
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As a tattoo shop, we used to have people forget about their appointments and just not show up all the time. But, with reminder call we have it set up to text them the day before their appointment to remind them. And, if they are unable to make it, they can call us ahead of time & let us know so we can fill the spot with someone else. It saves us from losing out on the money of No Shows. In my opinion, reminder call is worth every penny. It pays for itself several times over throughout the month.
Once it was set up, I've never had to think about it. The system works automatically to remind our clients of their appointments, which cuts down on our No Shows. Also, the customer service is amazing. Anytime I've had a question, I call them and they go above and beyond to help me out.
It's a little confusing getting everything set up, so I had to have one of the customer service reps do it for me. But, they had it set up for me in minutes.
Thank you so much for taking the time to write such a detailed review, wow! I'm glad the system is working for you and thanks for the shout out to our customer service team.
ReminderCall.com FAQs
ReminderCall.com has the following pricing plans:
Starting from: $14.50/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ReminderCall.com?
Q. What languages does ReminderCall.com support?
Q. What other apps does ReminderCall.com integrate with?
ReminderCall.com integrates with the following applications:
Microsoft Outlook, NextGen Office, Booker, Calendly, ClinicSource, Clarity Wave, CareLogic, Kareo Billing, Genesis Chiropractic Software, Acuity Scheduling, Intergy, DaySmart Appointments, CareCloud, InPhase, RevolutionEHR, Schedulicity, AdvancedMD for Mental Health, ModMed, Therasoft Online, DaySmart Pet, Google Calendar, Redtail CRM, Square Appointments, Explorer Eclipse
Common ReminderCall.com comparisons
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