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Optosys Logo

Canada’s leading PMS for eyecare clinics.

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Optosys - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Optosys overview

What is Optosys?

Optosys is the nation’s leading practice management software for optometrists and opticians. Built by eyecare professionals to reflect the realities of Canada’s independent clinics, it unifies clinical, retail, and administrative workflows in a platform that meets all privacy and healthcare requirements.

It handles the core functions of a modern clinic: online booking, EMRs, invoicing, inventory, and patient communication. By centralizing these tasks, Optosys reduces manual work and improves coordination—whether you're running a solo practice or managing multiple locations.

This versatility extends to the software’s modular interface, engineered to support every role in the clinic. Front-desk staff, optometrists, opticians, and administrators each have access to intuitive tools and real-time data. Seamless integrations with diagnostic equipment, payment processors, and supplier systems further streamline daily operations.

Flexibility is matched by reliability. Optosys is available in English and French, with full support provided by a Canadian team. Its secure infrastructure, automatic data backups, and regular updates help keep patient information protected and clinic systems running smoothly. Built with ongoing input from its user community, the platform continues to evolve—helping clinics deliver a safer, more connected patient experience.

Technical Specs & System Requirements

• Deployment: Cloud-based (SaaS), accessible via desktop/laptop

• Platforms supported: Optimized for Windows. Usable on macOS with a Windows emulator, but Windows is recommended for best performance and support.

• Mobile accessibility: Limited (mobile appointment booking for patients only)

• Languages available: English and French (bilingual interface)

• Support: Email, phone, knowledge base, training webinars, in-person onboarding

• Training offered: Online tutorials, documentation, webinars, one-on-one sessions

Key benefits of using Optosys

Streamlined Clinic Operations
• Centralizes all essential tasks—appointments, billing, EMRs, orders—in one unified, paperless platform
• Reduces administrative workload by eliminating manual processes and the need for multiple systems
• Speeds up daily operations while minimizing the risk of human error
• Ensures smoother workflows and better team efficiency
Includes modules:
• Optosys Access – Access your professional calendar from anywhere
• Optosys Order – Send ophthalmic and contact lens orders directly to participating suppliers
• Optosys Catalogue – Browse and download complete product catalogs
Smart Appointment Scheduling
• Online booking integrated directly into your website
• Customizable calendar for professionals, with automated confirmations and SMS/email reminders
• Eliminates the need for follow-up phone calls—everything is centralized and automated
• Patients manage their own appointments and can see your real-time availability, saving time for both staff and patients
Includes module:
• Optosys Booking – Simplifies appointment scheduling for both clinic and patient
Comprehensive Patient Management
• Secure electronic records with templates tailored to eye care
• Easily access prescriptions, histories, and follow-ups
• Empower patients to manage their care with secure access to personal information and timely reminders
Includes modules:
• Optosys Patient Portal – Provide patients with secure access to their own eyecare information
• Optosys Recall – Reach patients at the right time for checkups or product renewals
Integrated Billing and Insurance
• Supports direct billing through Telus Health
• Adapts to provincial programs and multi-payer scenarios
Inventory and Optical Sales
• Track frame inventory with QR code scanning and supplier integration
• Manage contact lens and ophthalmic lens inventory through connected supplier catalogs
• Automate ordering and reduce stock errors
Insightful Reporting and KPIs
• Real-time dashboards to track clinic performance, appointments, revenues, and productivity
• Customizable reports to support business decisions
Patient Communication & Marketing Tools
• Easily send appointment reminders, recall messages, or marketing campaigns via SMS/email
• Help boost retention and online visibility with built-in review prompts
Includes module:
• Optosys Form – Simplify data collection with integrated and secure digital forms
Advanced Security & Compliance
• Clinic and patient data are stored securely in Canada
• Automatic daily backups and system updates ensure everything is protected and up to date
• Fully compliant with Canadian privacy laws (PIPEDA)
Seamless Integrations
• Compatible with optical equipment and lab ordering platforms
• Integrates with online appointment tools an insurers
Scalability for Growing Clinics
• Supports solo practices, group clinics, and large-scale networks
• Centralized reporting and standardized operations across multiple locations
Bilingual Support & Canadian Expertise
• Available in English and French
• Fully supported by a Canadian-based team with industry-specific knowledge

Starting price

Free

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Optosys’s user interface

Ease of use rating:

Optosys reviews

Overall rating

4.6

/5

14

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

10

2

2

0

0

Pros
“Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing.”
KB

Karine B.

Optometrist

“The support team are very responsive and many requested features have been added based on our feedback over the years. Our doctors love the versatile exam module as it can be highly customized.”
Verified reviewer profile picture

Marc H.

President

“Easy to bill most insurances, easy to order product and it continues to get better.”
JR

Joel R.

Optometrist

Cons
“I despise that i can accidentally book a patient for 12 am and not be able to access it from the main screens.”
MV

McKenzie V.

Optometric Assistant

“Working on changing pricing for contact lenses is quite difficult and time consuming. We have had too many occasions where the intake forms do not send to patients.”
MB

Melissa B.

Optometrist

“We work with [SENSITIVE CONTENT] to sort through a lot of our issues, and he is a dream. Working with anyone else is non-existent, or has been quite negative.”
MB

Melissa B.

Optometrist

Who uses Optosys?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Medical Practice
Hospital & Health Care
Retail

Use cases

Optometry

Optosys's key features

Most critical features, based on insights from Optosys users:

For optometrists
Patient records management
Insurance management
Recall Tracking
Appointment management
Reminders

All Optosys features

Features rating:

Inventory management
SMS messaging
Third-Party integrations
SOAP notes
Self service portal
Scheduling
Reporting & statistics
Records management
Multi-Location
Forms management
Email reminders
E-Prescribing
Document management
Data import/export
Customizable templates
Customizable reports
Customizable forms
Customizable branding
Client portal
Client management
Claims management
Charting
Calendar management
Activity dashboard

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Optosys pricing

Value for money rating:

Starting from

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Optosys price and value

Value for money rating:

To see what individual users think of Optosys's price and value, check out the review snippets below.

“Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing.”
KB

Karine B.

Optometrist

“The support team are very responsive and many requested features have been added based on our feedback over the years. Our doctors love the versatile exam module as it can be highly customized.”
Verified reviewer profile picture

Marc H.

President

Optosys support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum

Training options

Webinars
Live Online
In Person
Documentation
Videos

Optosys FAQs

Q. Who are the typical users of Optosys?

Optosys has the following typical customers:
Freelancers, Small Business

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Q. What languages does Optosys support?

Optosys supports the following languages:
English, French


Q. Does Optosys offer an API?

No, Optosys does not have an API available.


Q. What level of support does Optosys offer?

Optosys offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum

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