Liquid EHR Pricing, Features, Reviews & Comparison of Alternatives

Liquid EHR

Electronic health record (EHR) solution for optometrists

4.63/5 (27 reviews)

Liquid EHR overview

What is Liquid EHR?

Liquid EHR is an optometry practice management and electronic medical record (EMR) solution which includes a patient communication system, appointment scheduler, e-Prescribing, electronic insurance filing, and more. Through the scheduler, users can access patient records, check appointment availability, book and reschedule appointments, and view waitlists. Patient records can be managed and modified, and users can view patient appointments, previous billings, patient histories, diagnoses, and recalls, and setup recalls, link family members to the primary insurer, and more.
www.liquidehr.com

Pricing

Starting from
$199/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Liquid EHR screenshot: The scheduler allows users to view and book patient appointmentsLiquid CommunicatorLiquid EHR screenshot: Users can check availability through the schedulerLiquid EHR screenshot: Users can search for patients and book appointmentsLiquid EHR screenshot: Patient records can be managed and modified in Liquid EHR

Liquid EHR reviews

Excellent
17

Very good
10

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.7
  4.7
Hiten Prajapati

Very user friendly. They stay on top of upgrades.

Used daily for 2+ years
Reviewed 2018-02-02
Review Source: Capterra

Ease of use. Again scheduling patients is seemless. The doctor's exam is efficient as well due to their software.

Pros
I can train a new staff member in 1 day! Also very easy to check in and check out patients. The scheduler is also very nice and easy to use. All friendly folks to work with.

Cons
The reporting could be better. Especially if a doctor or practice would like to compare month to month or how many of a certain contact lens brand sold each month/year, etc....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Paula Ting-Downing

Liquid EHR is intuitive and easy to use.

Used daily for 2+ years
Reviewed 2019-04-09
Review Source: Software Advice

I am able to use Liguid EHR without getting bogged down at the computer. I don't need the tech support often but when I do they are friendly and helpful. I prefer this EMR over other ones that I have used because it is easy to use, quick, intuitive and the printed exams are well done. The developers are open to suggestions and sometimes incorporate the recommendations.

Pros
It is intuitive and easy to use. It does not print fields that does not contain information so when you print the exam it is two to three pages long, easy to read and succinct. The scanned documents feature makes it easy and quick to read the documents and scanned images and it is not difficult. There are drawings for anterior segment and posterior segment. It is fast to make spectacle, contact and pharmaceutical Rxs. It is also easy to edit the drop down lists. It saves the data quickly and you can navigate throughout the program/pages quickly. It coordinates well with APEX EDI for submitting insurance claims.

Cons
The builder for the visual fields, OCT, photography is cumbersome and does not print. I record that information in the notes section instead. I wish I could cut and paste in the Plan section. It does not have letter writing capability yet but I hear that the developers are releasing it soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David McDaniel

Smooth transition from paper to EHR

Used daily for 1-2 years
Reviewed 2017-11-20
Review Source: Capterra

Easily find info. on patients and being able to generate quality reports to physicians .

Pros
Fast learning curve that lead to transitioning my 35+ year practice modality with relevative ease. Fast response time for tech. issues.

Cons
An easier way to input Rx'es....less pointing and clicking. Should be able to print from refraction tab. Highlighted major visual acuities( 20/40 should be bigger than 20/40-2) Larger range of values in cataract values( sometimes a cataract is in between a 2+ and a 3+.... ie. 2++.

Response from Liquid EHR


Dr. McDaniel,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Debra Timperley

Great support

Used daily for 2+ years
Reviewed 2019-12-31
Review Source: Software Advice

Overall, I highly reccomend this product. It is a good value and fantastic to work with.

Pros
I have used it for over 5 years and in all that time I have had efficient and courteous help when I have had questions or needed updates. The program fits my need for EHR at a a good value. I recently had a major problem with my server failing and difficulty accessing my data. Support worked to help me get restored with very little down time.

Cons
Not a big fan of how the account part works but that is more of a me issue than theirs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Weston Mangold

User friendly/ Easy company to work with

Used daily for 2+ years
Reviewed 2017-11-20
Review Source: Capterra

More accurate and complete record keeping . The ability to bill electronically all patients seen that day. Easy to print summary for communication with primary care doctors

Pros
Easy to use, Up and running after few days. It also has a medical code helper to make sure if you are using a certain procedure code that you have the supporting documentation to bill that level. It will alert you to what additional testing needs to be done to keep you in compliance

Cons
Finding diagnostic codes is cumbersome, and I have some difficulty reviewing back through previous records. But I may be doing something wrong or haven't found shortcuts that others may know. So I am having to go back through several screens in order to find what I need

Response from Liquid EHR


Dr. Mangold,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

Support@liquidehr.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Liquid EHR pricing

Starting from
$199/month
Pricing options
Free trial
Subscription
View Pricing Plans

In-office: $199/month.
Cloud: $299/month.

Liquid EHR features

API
Activity Dashboard
Document Management
Records Management
Reporting & Statistics

Appointment Management (185 other apps)
Automated Scheduling (95 other apps)
Automatic Notifications (123 other apps)
Billing & Invoicing (183 other apps)
Calendar Management (121 other apps)
Charting (128 other apps)
Claims Management (134 other apps)
Client Portal (116 other apps)
Compliance Management (136 other apps)
Customizable Reporting (115 other apps)
Customizable Templates (95 other apps)
HIPAA Compliance (229 other apps)
Reminders (185 other apps)
Self Service Portal (107 other apps)
Workflow Management (127 other apps)

Videos and tutorials

Additional information for Liquid EHR

Key features of Liquid EHR

  • E/M coding
  • Patient portal
  • Decision support
  • HL7 support
  • HIPAA compliant
  • Patient records
  • Insurance management
  • Recall tracking
  • E-Prescribing
  • ONC-ACB certified
  • Meaningful Use certified
  • Electronic health record
  • Practice management system
  • Electronic insurance filing
  • HCFA 1040 support
  • Scheduling
  • Integrated acuity chart
  • Patient information, history & demographics
  • Data mining system
  • Integrated auditing & security
  • Marketing lists
  • Mailing list generator
  • Document management
  • Automated compliance checks
  • Customizable exam record
  • Equipment integration
  • Built-in eye chart
  • Frames data integration
  • Image management system
  • Dispensary module
  • Inventory control
  • Billing code verification
  • Insurance eligibility verification
  • Remote access setup
  • Patient kiosk module
  • Management reports
  • Productivity reports
  • Emailing module
  • Recall system
  • Audit trail
  • Workflow system
  • Meaningful Use dashboard
  • Historical IOP chart
  • VSP integration
  • Drawing tools
  • Multi-office support
View All Features

Benefits

The built-in patient communication solution provides 2-way texting, email, and voice calling, which can be used for patient appointment confirmations and reminders.

Liquid EHR includes marketing tools, for promotions and referrals, surveys, office announcement, social media, and more.

Users can mouse over appointments in the scheduler for a quick view of customer information, access more detailed appointment information with a single click, and book, confirm, and reschedule patient appointments.

Patients can be set as the primary insurer for their family, and linked to other family members.

Procedure linkage within the code browser is included to increase the accuracy of insurance billing.