Phreesia vs iTRUST

Klara

Luma Health

TheraPlatform

Liquid EHR

Jezzam

Simple Interact

Compare Phreesia and iTRUST based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Simple Interact is a deeply-integrated, highly-customizable patient engagement platform designed for physician groups, health centers, and hospitals. The platform helps these healthcare facilities run more efficiently and profitably by reducing the burden on staff while also improving patient experience.

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Responses

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Broadcast Messaging

Calendar Management

Calendar Sync

Call Reminders

Campaign Management

Cancellation Management

Check-in/Check-out

Communication Management

Confirmations/Reminders

Contact Database

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Email Reminders

Forms Management

HIPAA Compliant

Historical Reporting

Insurance Eligibility Verification

Medical Billing

Messaging

Mobile Access

Mobile Alerts

Multi-Language

Multi-Location

Multi-Physician

Multiple Appointment Types

On Call Scheduling

Online Booking

Online Intake Forms

Online Payments

Online Scheduling

Patient Education

Patient Engagement

Patient Intake

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Collection

Payment Processing

Payment Reminders

Physician Management

Physician Scheduling

Pre-Appointment Screening

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Rescheduling

Revenue Management

Scheduling

SMS Messaging

SMS Reminders

Surveys & Feedback

Third-Party Integrations

Two-Way Communication

Wait List Management

Website Integration

Phreesia

Web-based

Planning prior to launch was good, the product itself is good. We are new so that is all I have for now.

Physician

I like the online booking system and customizable messaging. I like that all of my consent forms are online and allow for digital signing and integration into the chart.

Practice Administrator

The problem/case management is easy to utilize and the support team is highly responsive. My staff remain excited and engaged, and continue to love this product.

Clinical Operations Manager 

User friendly, nice staff very attentive to our practice, the eligibilty feture is one of the best ones we have used.

Clinic manager

The software has increased our collection of outstanding balances and co-pays for the date of service.

Superuser

Phreesia has been tremendous - it takes a large administrative load off of the front desk. The customer service is excellent, and definitely a great value.

Engineering

Used in offices with abusive compliance. There are  still many persons that are greatly inhibited by a computer or tablet.

Front Office Supervisor

We have had no push back from our parents on this feature and it has really improved our AR status. The self scheduling has been great as well.

Business Systems Coordinator 

Support is quick to respond and resolve concerns. The Phreesia team is undeniably helpful.

Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of Service collections.

The ten minutes I have to sit there and train your stupid AI that I'm not a robot.

Office Manager

The clinical integration has reduced amount of time it requires to triage patients which is very helpful with keeping our providers on time.

SVP CRO

In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.

Billing Manager

Phreesia not only helped our practice save time for payment posters, but also for check in staff.

Business Integration Coordinator

Ease of use as well as access to ample support. Phreesia Support provides quick responses and is always available to troubleshoot any issues.

Admin Assistant

There were some bugs in the system and occasionally all tablets would stop working.

Hard getting the patients accustomed to using the check in board.

Director of Operations

Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances.

Phreesia screenshot: Phreesia makes care easier every day with tools for intake, access, payments and more. Patients use Phreesia on their own mobile device, a PhreesiaPadX, or an Arrivals kiosk to facilitate 150 million visits a year—that’s 1 in 10 visits across the U.S. 

Phreesia screenshot: Appointment Accelerator is an automated, text-based solution designed to fill open slots on your schedule in under 5 minutes—all without your staff needing to lift a finger or manage a time-consuming waitlist.  

Phreesia screenshot: Save staff five minutes per visit by letting patients check in for their visit anytime, anywhere on their own device. Ask the right questions at the right time by customizing intake for each visit based on appointment type, age, chief complaint and more. 

Phreesia screenshot: Get paid faster with automated insurance verification and online payment before, during and after the visit. Collect 3x more with flexible payment options, including automated charging, card on file and self-service payment plans.  

Phreesia screenshot: Collect feedback directly from patients and gain insights to improve your organization. Increase Google reviews by 50% by automatically prompting patients to share positive experiences and get real-time alerts to quickly remedy issues.  

Freelancers

Large Enterprises

Mid Size Business

Small Business

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.

Liquid EHR is an optometry software which combines electronic health records (EHR), a practice management system, and a patient communication system

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

Charting

Claims Management

Commenting/Notes

Drug Reference Database

E-Prescribing

EMR/EHR

Faculty/Staff Management

For Optometrists

Insurance Management

Inventory Management

Patient Portal

Recall Tracking

Room Scheduling

SOAP notes

Task Management

iTRUST

Android

Linux

Windows

iPad

iPhone

Administrator

I have been very happy with the level of service received. Very good value for money and recommended to others.

The customer experience as a whole is what I like about iTRUST. From start to finish of my experience, the professional service that I have received is fantastic, most definitely a keeper.

Teacher

It is very easy to use, functional and the most important is having a good customer service.

Music Producer

ITrust is great, their ability to sign in, support the user and overall just amazing.

IT Specialist

The integration process was super easy and iTRUST is user friendly and easy to use.

Administrator Secretary

It was so smooth and easy. If I needed assistance, customer service was there to help me quickly and were so kind.

Freelancer

I trust the services provided by ITrust and feel my data is safe and protected. In times where hacking and identity theft are a huge concern, this puts me at ease.

Owner

I appreciated iTRUST’s clear communication, professionalism, and user-friendly platform. They made the process feel secure and straightforward from start to finish.

Educator

What I appreciate most about iTRUST is its user-friendly interface and seamless integration with my healthcare needs, making managing my medical information and appointments effortless.

It is super easy and a great company to do business with.

Patient Assistance

The online booking platform is one of iTrust's qualities that I adore. I can design a unique profile page containing the services, prices, and availability.

Client service

The product is extremely easy to use. I love everything about it.

Static protection and administration 

The interface is user friendly any trained user can easily relate to it.

Medical Receptionist 

Very user friendly and intuitive. Helped my practice run a lot easier.

Optometry Office Administrator

Wish it was available years ago. Wasted thousands on old systems that did one tenth of the functions of this system.

Co-president/founder

Integration with other apps is confusing but doable.

One aspect I find less appealing about iTRUST is its limited availability in certain regions, which can be inconvenient for potential users outside those areas.

SEO Specialist

The system is all inclusive for a very low price. E-Rx and 2-way texting are included.

Phreesia vs iTRUST Comparison (2026)

Phreesia

iTRUST

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives