Phreesia vs Relatient

Pabau

Practice Better

ModMed

Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

Practice Better is the leading all-in-one practice management software solution transforming how health and wellness professionals run their practices and support their clients.

Try any paid plan free for 14 days.
 

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

Give patients the power to self-schedule or request appointments from their own device anytime, anywhere with Phreesia’s appointment scheduling tools. The Phreesia platform allows patients to click to schedule an appointment on your website or anywhere a link can be shared. 

Mobile Access

Appointment Management

Online Payments

Calendar Management

Automated Scheduling

Recurring Appointments

By industry, Phreesia reviewers are most commonly professionals in medical practice (51%). The most frequent use case for Phreesia cited by reviewers is appointment reminder (51% of reviewers).

Users and use cases

Phreesia is an appointment scheduling tool with key features that include patient intake, confirmations and reminders, and more.

Phreesia

Web-based

Basic

the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier.  

For one year, I spoke with representatives in a one hour zoom call every other week, sent multiple emails about issues each week, submitted cases about errors with examples, etc. Despite the amount of detail and examples for each error, the customer support that would respond to submitted cases would respond with an answer that seemed like we were talking about a completely different thing.

SVP CRO

In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.

Office Manager

The only drawback is that broadcast messages can’t be sent until the day’s schedule is loaded.

Clinical Office Manager

My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information.

Practice Administrator

some of the critical information collected via Phreesia is not transferred to Office Practicum as discreet data where it needs to go.

Couldn't do without them so when we went looking for a new EMR Phreesia interface was mandatory before we did any demos.

Director Operations

We missed a few critical customizations (reminder templates, logos) required by locations at go-live that we needed to fix later.

Director of Support Services

He stays connected on a bi-weekly basis (at minimum) with the intent of enhancing the tools we have at our fingertips and improving the service that we provide to our patients and clients.

Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date.

Director of Operations

Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances.

Our provider representative is knowledgeable, supportive, and always takes the time to educate and assist our team.

We have had Phreesia for15 years used is without interface for all that time.  

Our end users have difficulty at times when they have to navigate patient arrival through Phreesia and through our native EHR.

OCR technology to read drivers license and insurance card images.

The best account management of any medical software we've used- from improvements implemented to access to an actual person for help.

Unfortunately no service is one hundred percent and when there is a zone issue, nothing can be done except wait for service to be restored.

They need to engage their leadership for simple contract issues with a client?

Even with all of the above, they are not terminating early and are making me pay the additional 4 months, costing another $3,500.

Nuances related to multi-site implementations required us to get more detailed testing.

Practice Manager

Phreesia's product and knowledgeable work force solve real problems with the Veradigm health clinic platform.

Phreesia definitely increased the patient to clinic communication and lowered our phone hold times.

EHR Specialist

The implementation of Phreesia provided a lot of value to our practices.   As our patients and staff needs evolve, Phreesia allows us to be agile and adapt to those needs in a timely manner.

There are a couple gaps between Veradigm PM and eHR that Phreesia still does not span for us.  

This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal.

Right now, patients make an appointment request through a phreesia custom form and we manually add that appointment into our EMR.

Practice manager

overall change is difficult  but the Phreesia team truly listen and help and customized at our request to best fit our practice needs

Interfacing of all medical information into our practice management system.  

Phreesia has many tools that saves my practice time, money and worry.

Being able to have the patients complete all new patient paperwork and policies on the tablet or their phone/computer saves the staff time. Plus, this makes their charts more up to date.

Registered Nurse/ Telehealth Coordinator / Office Lead

There is a lot of ability to customize as the Admin, but not the most important types of things such as work flows or frequency of the workflows being sent out.

Financial Advisor

Some patients would complain that the intake was somewhat lengthy however that could be our practice issue.

Patient Services Coordinator

I like that our patients are sent out reminders for their upcoming appointments and they have the ability to pre register for their appointments.

Management was helpful but very difficult to get in touch with. Despite the product not working, they are not letting me out of my contract early.

Director of Financial Operations

The implementation team is very helpful and has continued with weekly meetings to ensure that everything is running as expected.

IT Manager

Phreesia has an amazing team that goes far and beyond to make the Phreesia application work for you.

I know we had added things on there that the Doctors wanted such as psychiatric evaluations.

Very negative overall, looks like a good idea, looks like it would be worth to put effort on getting it to work, but it fails due to cumbersome implementation.  

We also customized our platform to allow patients with an outstanding balance to enroll into a payment plan.

office manager

My favorite feature is the way it verifies insurances, this saves my staff a lot of valuable time.

We do have an alternative for established patients wishing to self schedule  so we only need to manually schedule New appointment request.

Managed Care Coordinator

We could see how far they had gotten and when they would be done on intake.

Business Office Manager

Collecting co pays and balances on account has increased with the option to keep a card on file.

I wish there was better integration with the EHR for data, and not just the ability to save some items as a PDF.  

We also rely on the automated appointment reminders, which helps cut down on no-shows.  

EMR Specialist and Trainer

Communications Templates do not have a copy feature and each section has to be setup from scratch.

The appointment confirmations will continue to be sent out and ask patients to confirm an appointment they have already confirmed or canceled.

Patient Check-In

User Interface

Customer Support

Patient Information

Training and Learning Curve

Bugs and Issues

Customization

Patient Payments

Payment Contracts

Mid-size Business

Large Enterprises

Small Business

Freelancers

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

An integrated messaging platform for practices, hospitals, and health systems that powers an improved patient experience along their journey of care along through the use of automated and digital solutions.  Improve the patient satisfaction, staff productivity, and practice revenues.

Confirmations/Reminders

HIPAA Compliant

Patient Education

Appointment Scheduling

Surveys & Feedback

Electronic Payments

Relatient

Windows

Android

iPad

iPhone

Director

Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process

Relatient is very user-friendly And pricing was reasonable for the functions that it offered.

Digital Content Coordinator

their customer service used to be their saving grace, I've had issues, but I would call and get it taken care of.  

Practice Administrator 

Customer support and cost of the program.

Due to the customization some of our workflows in our EHR, Radix didn't work for all our appointment scheduling needs.

Phreesia vs Relatient Comparison (2026)

Phreesia

Relatient

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives