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Phreesia vs Relatient Comparison
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Overview
Phreesia’s innovative patient intake management solution improves the patient experience, drives efficiency, increases profitability...
Relatient is a web-based patient appointment reminder system, which helps hospitals and healthcare centers manage and send...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
We love the reporting capabilities, the financial benefits with our patient collections, and the peace of mind and convenience it gives our patients.
User friendly, nice staff very attentive to our practice, the eligibilty feture is one of the best ones we have used.
The software has increased our collection of outstanding balances and co-pays for the date of service.
Pros
The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
Love how easy it is to use and I can always reach customer service if I need help with anything.
Cons
Used in offices with abusive compliance. There are still many persons that are greatly inhibited by a computer or tablet.
The ten minutes I have to sit there and train your stupid AI that I'm not a robot.
There were some bugs in the system and occasionally all tablets would stop working.
Cons
I am truly disappointed in the campaign product as we are still not using it because there does not seem to be anyone that can answer my questions.
Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.
Key features
- Total features68
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Broadcast Messaging
- Calendar Management
- Calendar Sync
- Call Reminders
- Campaign Management
- Care Plan Management
- Chat/Messaging
- Client Database
- Client Portal
- Communication Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Email Management
- Email Reminders
- Forms Management
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Live Chat
- Medical Billing
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Language
- Multi-Location
- Multi-Physician
- Multiple Appointment Types
- No-Show Tracking
- Online Booking
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Progress Tracking
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Two-Way Communication
- Total features55
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Broadcast Messaging
- Calendar Management
- Calendar Sync
- Call Reminders
- Campaign Management
- Care Plan Management
- Chat/Messaging
- Client Database
- Client Portal
- Communication Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Email Management
- Email Reminders
- Forms Management
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Live Chat
- Medical Billing
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Language
- Multi-Location
- Multi-Physician
- Multiple Appointment Types
- No-Show Tracking
- Online Booking
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Progress Tracking
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Revenue Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Two-Way Communication
Integrations
- Total integrationsN/A
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- Total integrations8
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
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