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Primecare Logo

Long-term care pharmacy software

Table of Contents

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Primecare - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2021

Primecare overview

What is Primecare?

PrimeCare is long-term care (LTC) pharmacy software designed to be used by pharmacies serving various types of long-term care facilities, including assisted living, board-and-care, mental health, and specialist nursing facilities. The system is made up of several included modules, with users able to select from a variety of optional modules including document imaging and remote checkout.

PrimeCare includes an accounts receivable module, which offers users tools to assess finance charges, print both brief and detailed statements, review payment histories, and add responsible parties to receive statements, such as families, home healthcare agencies, trusts, attorneys, and other third parties. Users are automatically alerted to missed payment due dates, exceeded credit limits, bad checks, and frozen accounts.

PrimeCare’s medication therapy management (MTM) module allows users to develop custom patient treatment plans, with the ability to schedule appointments and record patient outcomes in patient charts, with SOAP (subjective, objective, assessment and plan) notes and lab result tracking. Users can also create personal medication records (PMRs) including all of a patient’s dietary supplements and medications, and medication action plans (MAPs) which can be used by patients to track their own progress for self-management.

PrimeCare also includes modules for data export and reporting, signature capture, change tracking, Medicare compliance, prescription processing workflows, and more.

Key benefits of using Primecare

Optional modules for remote checkout, document imaging and storage, and WebConnect app for managing patient information at the bedside.

Patient charts allows users to create SOAP (subjective, objective, assessment and plan) notes, track vaccination histories and lab results, and generate personal medication records (PMRs) listing all patient medications and dietary supplements, and medication action plans (MAPs) for self-managing patients to track their own progress.

Track any changes made to patient records, patient insurance, prescriber records, prescriptions, drug records, transactions, inventory, or cash levels.

Documentation required for Medicare Part B compliance is produced as prescriptions are processed, and signatures are captured electronically and stored with their accompanying documents, able to be retrieved for audit.

‘Pharmacy at a Glance’ dashboard offers an overview of all prescription processing queues in real time, and allows users to define warning and critical thresholds, with color-coding of queues to display which thresholds have been passed.

Starting price


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Primecare’s user interface

Ease of use rating:

Primecare reviews

Overall rating

4.6

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

5

3

0

0

0

Primecare's features

Features rating:

Appointment management
Automatic refills
Barcode/Label management
Billing & invoicing
Charting
Claims management
Compliance management
Compounding
Customer history
Data import/export
E-Prescribing
Electronic signature
Forms management
Inventory management
Medication database
Multi-Store
Online refills
Point of sale (pos)
Prescription processing
Workflow management

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Primecare support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Primecare FAQs

Q. Who are the typical users of Primecare?

Primecare has the following typical customers:
Mid Size Business, Small Business

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Q. What languages does Primecare support?

Primecare supports the following languages:
English


Q. Does Primecare offer an API?

No, Primecare does not have an API available.


Q. What level of support does Primecare offer?

Primecare offers the following support options:
Email/Help Desk, Phone Support

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