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Primecare

Long-term care pharmacy software

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Primecare Pricing, Features, Reviews and Alternatives

Primecare product overview

What is Primecare?

PrimeCare by Integra LTC Solutions is long-term care (LTC) pharmacy software designed to be used by pharmacies serving various types of long-term care facilities, including assisted living, board-and-care, mental health, and specialist nursing facilities. The system is made up of several included modules, with users able to select from a variety of optional modules including document imaging and remote checkout.

Key benefits of using Primecare

Optional modules for remote checkout, document imaging and storage, and WebConnect app for managing patient information at the bedside.

Patient charts allows users to create SOAP (subjective, objective, assessment and plan) notes, track vaccination histories and lab results, and generate personal medication records (PMRs) listing all patient medications and dietary supplements, and medication action plans (MAPs) for self-managing patients to track their own progress.

Track any changes made to patient records, patient insurance, prescriber records, prescriptions, drug records, transactions, inventory, or cash levels.

Documentation required for Medicare Part B compliance is produced as prescriptions are processed, and signatures are captured electronically and stored with their accompanying documents, able to be retrieved for audit.

‘Pharmacy at a Glance’ dashboard offers an overview of all prescription processing queues in real time, and allows users to define warning and critical thresholds, with color-coding of queues to display which thresholds have been passed.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Primecare features

Functionality

4.0

/5

8
Total Features27 4 categories

Most valued features by users

Billing & Invoicing
Appointment Management
Claims Management
Workflow Management
Compliance Management
E-Prescribing
Charting
Planning Tools

Functionality contenders

Primecare users reviews

Overall rating

4.6

/5

8

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

5

3

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I can customize service to fit my customers' needs

Reviewed 5 years ago

I have been using QS1 in both retail and LTC since 1988. In that time, I have used most competitor products as well. There are features that others do well, but I have stuck with QS1. Pros: the ability to customize the service delivery to match my customers needs - instead of my customers having to conform with my software. I also appreciate that I can make the changes myself without having to...

Pros

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Cons

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Vendor response

Thank you so much for your feedback. We really appreciate your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PrimeCare - Extremely Capable LTC Software

Reviewed 5 years ago

PrimeCare is an extremely robust LTC pharmacy software platform. The only limitations seem to be user based, and what he/she can envision or accomplish. We switched to the QS/1 module from a rather easy to use pharmacy information system, simply because our previous software was too basic, and couldn't perform all of the tasks that we needed to perform in LTC. We quickly discovered what we were...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Primecare has been able to adjust to the constantly changing long term care environment.

Reviewed 5 years ago

The company is open to changes in their software though it may take some time if it's moved forward. Customer service has gotten better but I still get frustrated over being on half for 5-8 minutes only to be told someone will have to call me back. Their best customer service comes via email. I really like their customized reports. I feel that if the information is in Primecare I can get it on a report. Primecare GUI has made training new employees so much easier because it's very intuitive. Workflow, interface capabilities, and personnel management are all strengths of Primecare.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great LTC pharmacy software package

Reviewed 5 years ago

QS1 offers the long term care pharmacist a complete package that addresses the needs of the pharmacy and their customers. Their workflow system makes the dispensing process efficient and promotes accuracy. The system is easy for new users to learn. QS1 interfaces with software and hardware vendors LTCPs need to optimally service their customers. Software updates are handled easily. They keep abreast of the changing health care environment to be sure pharmacies have the tools needed available. Customer service is responsive and competent. Reporting features are easy to use and can be customized. The appearance of resulting reports could use improvements. I have been a satisfied QS1 user for over 25 years.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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great

Reviewed 3 years ago
Pros

It is easy to use for someone who has been using this software for a while and it is customizable as well.

Cons

For a first time user it could be hard to learn all the ends and outs of this software because there is so much to it.

Primecare FAQs and common questions

Primecare has the following typical customers:
Mid Size Business, Small Business


Primecare supports the following languages:
English


Primecare supports the following devices:
iPad


No, Primecare does not have an API available.


Primecare offers the following support options:
Email/Help Desk, Phone Support

Related categories