RXNT vs Alleva

DocVilla

Tebra

Treat

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Treat is an ePrescribing solution that allows medical practitioners to send electronic prescriptions to manage patient care and streamline clinical operations. Users can select specific drugs according to patient diagnosis and add digital signatures to generate prescriptions.

RXNT's cloud-based Electronic Health Records (EHR) solution optimizes the patient care experience and streamlines workflows. Providers get real-time health and prescription history at the point-of-care with integrated E-Prescribing. HIPAA compliant, satisfies MACRA, and is MIPS- and ONC-certified.

Communication Management

E-Prescribing

Claims Management

Clinic Interoperability

Patient Scheduling

Medical Billing

Patient Portal

Compliance Tracking

By industry, RXNT reviewers are most commonly professionals in medical practice (37%). The most frequent use case for RXNT cited by reviewers is e-prescribing (75% of reviewers).

Users and use cases

Some reviewers find RXNT affordable and appreciate its bundled features for the price, highlighting cost-effectiveness. However, some users report expensive or misleading pricing options, and reviewers indicate a desire for more flexible pricing models.

Value for money

RXNT is an e-prescribing tool with key features that include electronic prescription management, HIPAA compliance, charting capabilities, and more.

Proprietary

RXNT

Web-based

Android

Windows

iPad

iPhone

Chromebook

Linux

Full Suite

Practice Management

Electronic Health Records

Scheduling

Nurse practitioner

ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds

Physician

I don't like RXNT, because  costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers.

Psychiatrist

I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions.

Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter

Medical Provider

I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics.

Hospice Physician

I cannot stress enough how lousy the "Live ID" 2-FA is for controlled substances from a mobile device.

PMHNP

Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then.

physician

s or 1000's of MD's (according to their own customer service reps) have been left high and dry and unable to prescribe controlled meds because they rolled out a new DEA regulated new authentication process without hiring enough support staff so that I have literally spent hours and hours on hold trying to get a rep to help.

Billing Specialist

Payments from payers is so much faster and billing and posting patient payments is the easiest I have ever used.

The 2 factor authentication for the mobile platform.

Chemical Dependency Counselor

I would not consider this an actual con, but I suggest the navigation buttons be placed above the individual record listings rather than on the left side.  

Easy to enter patient prescriptions, track prescriptions, refill prescriptions, and even cancel a prescription if needed.

Not being able to review a rejection without going into the claim.

after using RXNT for two years, annual fee increased too much.

Business Manager

That you have to enter the insurance information seperately every time you enter a new patient.

One con which I'm sure you hear often is the ads at the bottom of the screen tend to slow my computer down.  

Optometrist

Some medications can be difficult to search up and find.

Only issue was for a period of things the verification by camera would freeze and not process.

They substitute the flexible tolken bu a restricted system that does not work outside the Country.

Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”.

We had to jump through some hoops to perform a change of ownership of the practice without buying additional subscriptions.

It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info

Medical Assistant

Charting and patient scheduling is a breeze.

From posting payments to the ease of creating claims.

It can be hard to reach someone quickly if you need assistance.

I did a controlled substance refill from a Starbucks in Japan!

My patients love it, I feel in control of my practice and prescriptions.

RXNT strikes a great balance between simplicity and functionality.

Office Manager

Pricing is misleading.   When we tried to terminate our contract with 3.5 months in advance, we were told we had to finish paying for the entire year until it was time to renew contract

I have met with them multiple times and they have been unable to fix any of the issues (consent forms not working, Telehealth not working).

Formulary information is not always accurate.

The full suite helps connect all pieces running a medical business; from scheduling to EMR to prescription and to billing; all connected and things get done with some clicks only

The system is intuitive, easy to use, and includes everything I need without unnecessary complexity.

Regional Director of Learning and Development

My favorite part is the integration with our physician team, where the nurse can enter an order for a controlled substance and the doctor can sign electronically in real-time.

Easy to register and manage new patients.

Medical director

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work.

Nurse Practitioner

Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again

Executive Director

I can send my orders and requests over for my physicians to complete as directed.

PreP Navigator

Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

CEO, Founder, and Physician

there are errors that are coming up as I delve into RXNT further and further.  

Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.

Clinical Manager

It is more cost effective for my organization.

APRN owner

It does not include a couple of features that are needed in the pediatric setting.

Billing Supervisor

I've had a great experience with RXNT.   If I have a question I can search through topics or I can chat.

crashes of the website happens sometimes pushes us back with pt

Always replied within a day, which is outstanding compared to insurance companies I've been calling lately.

Prescribing for patients is quick and efficient.

However, if you can prepare for termination 2-3 months before renewal of YEARLY contract, the system is very easy to use

DOCTOR

The most recent  updates have created a smoother process for the prescriber.

The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted.

Bugs and Issues

Patient Information Management

Prescription Management

Contract and Cancellation

Insurance Billing

Customer Support

Ease of Use

Mobile Access

Security and Access Control

Pricing

Frequent slowdowns and lag

79% of reviewers feel negative about Performance and Speed, reporting frequent slowdowns, lag, and system freezes. Some users say delays occur when loading pages or processing information, which disrupts workflow and increases administrative time. Reviewers mention that these issues worsen during updates or high usage periods, making the software unreliable in busy settings. They indicate that technical problems often take too long to resolve, further impacting productivity.

Recurring glitches and instability

PSYCHIATRIST

Crashes, ERA posting in error not doing adjustments, duplicate charts from pharmacy created, claim scrubbing gets stuck, slow in billing and scheduler

MD-Medical Director Snowline hospice

I experienced a bug in the system over a holiday weekend starting at 2 pm Friday afternoon until MOnday Moring.

69% of reviewers feel negative about Bugs and Issues, describing frequent glitches, crashes, and error messages that disrupt their work. Users report problems with saving data, system outages, and features not functioning as intended. Some reviewers say these issues lead to lost information and require repeated troubleshooting. They indicate that updates often introduce new bugs, and support is slow to address technical problems, causing frustration and workflow interruptions.

Cumbersome patient data handling

There is a lot of duplication of patient information when adding new patients.

43% of reviewers feel negative about Patient Information Management, citing challenges with duplicate records, slow data entry, and difficulty merging patient profiles. Some users report that managing patient demographics is tedious and prone to errors, while others mention that the patient portal is hard for patients to access. Reviewers indicate that administrative tasks require too many steps, leading to inefficiency and occasional loss or alteration of patient information.

Unresponsive customer service

Inadequate support staff to train you, even the supposed online chat support do not respond right away even though your #1 in queue, and requests can remain pending for hours to days.

41% of reviewers feel negative about Customer Support, noting slow response times and difficulty reaching knowledgeable staff. Some users report that support tickets remain unresolved for days, and communication is often limited to generic instructions that do not address specific problems. Reviewers indicate that assistance is not available outside business hours, making it hard to resolve urgent issues. They also mention inadequate training and lack of follow-up from the support team.

Quick learning and onboarding

Physician Assistant

I've used about 8 EMR's at this point in my career and I think RXNT is the easiest to learn and to navigate overall.  

81% of reviewers feel positive about Training and Learning Curve, stating that the software is easy to learn and quick to train others on. Some reviewers find the initial training effective and say they can understand the program within a few days. Users appreciate that the system is intuitive for both individuals and practices, making onboarding new staff straightforward. They indicate that minimal practice is needed to become proficient, which helps practices get up and running quickly.

Intuitive and clean design

Software  is intuitive and user friendly.

Fast easy to use   Seamless and user friendly

93% of reviewers feel positive about the User Interface, noting it is highly user-friendly and intuitive. Users indicate the layout is clean, clear, and easy to navigate, which helps them quickly access information and perform tasks efficiently. Some reviewers find the interface straightforward across different devices, making it convenient for both new and experienced users. They appreciate that the system allows for seamless movement between screens and that the overall design supports a smooth workflow without unnecessary complexity.

Efficient E-prescribing process

RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records.

Medical Doctor

E-prescribing is an excellent feature which allows ease of review and authorisation.

78% of reviewers feel positive about E-Prescribing, highlighting its speed, accuracy, and convenience. Users report that prescribing and renewing medications is straightforward, with features like two-point validation and easy access to patient data. Some reviewers appreciate being able to e-prescribe from mobile devices and value the seamless integration with EHR systems. They say the process is efficient for both routine and controlled substances, making medication management less time-consuming.

Streamlined daily operations

Scheduler

This software is very easy to use and provides many options to make work more effective.

88% of reviewers feel positive about Ease of Use, emphasizing that the software simplifies daily tasks and reduces administrative burden. Reviewers appreciate the logical layout, easy navigation, and the ability to access the platform on multiple devices. Some users say the system’s templates and customizable features help make charting and documentation faster. They also mention that modules work well together, making it easy to find and manage information without switching between multiple screens.

Small Business

Mid-size Business

Large Enterprises

Freelancers

Some reviewers find RXNT to be affordable compared to other software, appreciating its bundled features and robust functionality for the price. They say it offers good value for the money, with several users highlighting its cost-effectiveness and low pricing as key benefits. However, some users report that certain pricing options are expensive or misleading, especially for full site access or non-revenue use. Some reviewers feel that while the software is inexpensive, it may come with trade-offs in quality or time investment. Users indicate a desire for more flexible or usage-based pricing models.

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

EHR YOUR WAY

EHR YOUR WAY is a fully integrated behavioral health and clinical care EHR software. It is configurable for mental health and clinical health specific needs and is an ONC certified cloud-based EHR. EHR YOUR WAY is trusted by mental health professionals nationwide and is suitable for behavioral health agencies with 15 or more users.

SimplePractice

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Decision Support

By industry, Alleva reviewers are most commonly professionals in mental health care (44%). The most frequent use case for Alleva cited by reviewers is electronic medical records (47% of reviewers).

Alleva is an electronic medical records tool with key features that include document management, charting, HIPAA compliance, EMR/EHR functionality, appointment scheduling, and more.

Alleva

Program Manager

the forms pages are highly customizable and allow you to integrate your own html coding in to forms to have them meet your needs.

The customizable templates have streamlined our workflow, and the robust reporting features have improved our ability to track patient outcomes.

Admissions Director

sometimes it glitches and it can be frustrating getting back to your spot, but that like literally only happened to me 1 time in 2 years of using it

Lead Therapist

Alleva often times does not save my notes or other information inputted.

Executive Assistant

It’s easy to navigate once you get familiar with it, and it keeps everything organized including claims, reports, and communication.

Treatment Coordinator

This causes one to have to take time to go in and delete the EMR add-ons.  

Behavioral health tech

I know we had a lot of issues with room changes when times would lapse.

Program Support

I also, like how we are able to bring up issues or unnecessary documents or feature and our administrators can edit, remove or adjust things quickly.

Clinical Director

Ineffective and Dismissive Support Despite raising dozens of support tickets and spending hours on the phone (often with the same issues recurring), resolution was rarely achieved.

It is definitely frustrating on the days it goes down or I lose information that has taken time to write.

Clinical Supervisor

They are readily available when we need them to address any issues and are willing to go above and beyond, creating teaching aids or having one on one meetings to walk through different tasks.

Director or UR

I have spent an incredible amount of time building custom forms and intakes that have inevitably broken and had to be rebuilt several times causing massive data losses.

Limited flexibility in certain report filters..

Behavioral health technician

The training was very informative as well as great for visual aid for learning the program.  

Rehab Admin

All my individual notes and group notes were added to sidebar in order to not continue to type the same thing every 8 weeks.

I don't like that the prescription module and chart module do not integrate. When I am in one patient's prescription module, the chart patient does not change to reflect the prescription patient.

It is so easy to use and navigate, I am able to find everything I need quick and I ESPECIALLY love the autosave, no matter what happens my information is always saved.

LCDC supervisor

I especially like that as a supervisor and someone that has to sign off on many documents, I can sign them all with one click and my pin.  

Registered Nurse

Their customer service usually resolves issues rather quickly and when we notice a glitch in the charting system it gets fixed fast.

manager

We are able to keep logs and be organized

CPSS RC

The only thing that I don’t like, is that in the scheduler, it won’t let you move an appointment to a day earlier in the week even if the day hasn’t happened yet, but it was an easy fix.

RXNT vs Alleva Comparison (2026)

RXNT

Alleva

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives