RxVantage Features

RxVantage

Communication tool for healthcare providers & reps

4.5/5 (14 reviews)

RxVantage Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • Auto-Schedule Follow-Up
  • Multi-Office
  • Multi-Physician
  • No-Show Tracking
  • Physician Scheduling
  • Recurring Appointments
  • Rules-Based Scheduling
  • Supports Handheld Devices
  • Supports Tablet Screen
  • Vendor Maintained Profiles

Competitor Feature Comparison

Access Control
Appointment Management
Automatic Notifications
Calendar Management
Chat
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customer Accounts
Customer Database
Email Invitations & Reminders
Event Scheduling
Expense Tracking
Instant Messaging
Meeting Management
Multi-Location
Office Directory
Permission Management
Real Time Notifications
Records Management
Registration Management
Search Functionality
Team Calendars
Transaction History
Learn moreCompare App
Access Control
Appointment Management
Automatic Notifications
Calendar Management
Chat
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customer Accounts
Customer Database
Email Invitations & Reminders
Event Scheduling
Expense Tracking
Instant Messaging
Meeting Management
Multi-Location
Office Directory
Permission Management
Real Time Notifications
Records Management
Registration Management
Search Functionality
Team Calendars
Transaction History
Visit WebsiteCompare App
Access Control
Appointment Management
Automatic Notifications
Calendar Management
Chat
Client Portal
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Customer Accounts
Customer Database
Email Invitations & Reminders
Event Scheduling
Expense Tracking
Instant Messaging
Meeting Management
Multi-Location
Office Directory
Permission Management
Real Time Notifications
Records Management
Registration Management
Search Functionality
Team Calendars
Transaction History
Visit WebsiteCompare App

Mobile apps

iOS App


78 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


14 reviews

RxVantage Feature Reviews

10 reviewers had the following to say about RxVantage's features:

Lynda Nazir

Excellent program to accurately schedule lunches for multiple office locations

2019-07-15

I no longer have to stop what I am doing to schedule lunches, nor do I have to waste time calling trying to confirm. I love that I can blacklist reps that frequently cancel at the last minute. An accurate tracking of how frequently reps are coming into the office. The ability to add allergies, and preferences with a couple of clicks.

Pros

User Friendly, easy to set up multiple locations with just a few minutes Automatic Updated Notification Confirmation Notices Able to locate Representatives by name and or drug that they provide Never double booked for any time slot allowed

Cons

I have had a few complaints from my vendors, stating that it is not easy to use on their side, however I personally do not have any complaints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RxVantage


Thanks Lynda! Please let us know if you have any other feedback or ideas for how we can make our product more valuable for you and your providers.

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Corey Wilson

Simplifies and saves time

2019-07-08

Pros

RXVantage saves time by giving vendors a way to choose their own appointment slots from my template.

Cons

No complaints , it's very easy to customize for your office's needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RxVantage


Thanks for such a wonderful review, Corey! It makes us proud to know we're making a positive impact at your practice.

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Beverly Willhelm

A Handy Tool!

2019-11-27

It's a great service that is easy to use.

Pros

It also sends reminders - so you remember the visits you have scheduled.

Cons

The only real issue that I see is that not all offices keep the system up to date - and in that case you cannot schedule the visit. This could just be an office issue - but it still should be addressed with the office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne Klein

Great in principle not so good in execution or access. Like paying for something and getting little

2019-09-20

Very disappointing. At first it was a fairly decent system but n9w it has become so cumbersome and the software so slow that appointments are gone in seconds. I feel like I am at work 24/7 because I have to constantly check this just to get the appointments I need for my customers. I really would like to enjoy my evenings and weekends but work intrudes because I have to keep checking the app.

Pros

Makes it easier to try and schedule appointments over large territories.

Cons

Frankly, I might as well go back to the free version because within seconds of an appointment becoming available, I can’t get the appointment or the app is so busy refreshing the page (or opening) that I am unable to schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Evie Kraynak

Fraught with complications for reps and offices

2015-01-07

Plus, physicians are getting reported on Sunshine Act for meals over $10 or companies spending over $100 on them per year--pretty easy to blow using catering from Rx Advantage!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Margie Van Duyne

Set It and Forget It!

2019-07-08

The customer service is always on point, ready to help whenever we need them.

Pros

By taking away the scheduling burden from the front desk staff, we have been able to increase our work production because the front desk staff no longer has to sift through a hand-written calendar. We can also avoid those reps who like to abuse the system or bribe their way into getting more appointments by adding the scheduling parameters for each of our offices.

Cons

We get a lot of complaints from the drug reps about how expensive it is for them to be a member of RXVantage. I wish it were not so because the ease and convenience of using RXVantage means that we will never go back to paper and pencil again. We want to work together for the good of our patients but if the reps can't afford to be a part of this application, our participation with RXVantage is counterproductive to quality patient care.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RxVantage


Thanks Margie! It's great to know we're helping your physicians get the information they need when they need it from reps.

We're sorry that you hear negative feedback about our pricing from reps. Just to clarify; all reps can use RxVantage for free, forever, just like medical practices. With the free version, they can book unlimited appointments across our network of practices, respond to requests for information from you, and so much more. Many choose to upgrade to a paid version, but it is not at all mandatory.

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Sandra Robben-Weber

RxVANTAGE "A LIFE-SAVER"

2019-07-12

Excellent experience and what a life-saver for our team! We want to see the pharmaceutical reps but this does not add additional work to the office team once the practice is set-up.

Pros

We do nothing but complete the set-up and update the calendar! Best thing ever..... it does not cost the practice anything!

Cons

Not enough practices use it in our area, so the reps are not savvy with the software and sometimes we have to assist them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Trujillo

Only positive things to mention in regards to RX Vantage

2019-07-08

Each question I had the customer service team quickly answered and guided me on how to make any corrections to program.

Pros

I like that I can easily locate a representative contact when we need to. I also like that I no longer need to deal with cancelling and rescheduling lunches when I have so many more important tasks to complete during the day.

Cons

No items to currently mention. I have only had positivity with the program. The staff are fine with using another schedule to view the lunches. This program helps relieve the multiple drug reps cancelling at last minute without informing anyone, the reps are removed immediately from schedule after cancelling their lunch through RX Vantage.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from RxVantage


Thanks Barbara! This makes our heart full. We're here for you anytime.

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Sami Komins

Easy to use

2019-07-16

Overall it makes the lunch scheduling process pretty hands off. RxVantage manages itself and we rarely have to assist reps with the use of it.

Pros

RxVantage is easy to set up, easy for the drug reps to use and book, keeps our daily lunch schedule organized.

Cons

Our office rules differ from what is allowed by the software. We allow lunches 1 time a month per rep. The rules allow a rep to only schedule 1 time per 30 days.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from RxVantage


Thanks Sami! We appreciate the feedback and we're always improving the rules engine to give you more control and ensure you have the information you need when you need it. Thanks for your continued support.

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kimberly mcduffie

medical office assistant

2019-07-16

Pros

Easy to navigate and keep up with rep lunches

Cons

there is nothing that i least like about this software as of now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more