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Salesforce Starter
5
127
4
73
3
18
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management tool for SMBs
Table of Contents
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Salesforce Starter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Salesforce Starter overview
What is Salesforce Starter?
Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.
The marketing capabilities of Salesforce Starter Suite include customizable email templates with built-in analytics, intelligent audience segmentation, and automated email nurture campaigns. The sales features help teams streamline deal management with recommended next steps, a personalized homepage dashboard, and real-time reporting. For customer service, Salesforce Starter offers a 360-degree customer view, knowledge articles for efficient case resolution, and multichannel case submission options. The commerce functionality enables businesses to build branded storefronts, manage product details, and optimize ecommerce performance through integrated analytics.
Starting price
per month
Alternatives
Salesforce Starter’s user interface
Salesforce Starter reviews
Overall rating
4.4
/5
226
Positive reviews
65
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.65/10
5
4
3
2
1
127
73
18
6
2
Blerta K.
Language Instructor
Liz H.
Executive Assistant
Joshua A.
BDR
Phoebe B.
Payroll Administrator
Lisa D.
Billing Administrator
Bob Z.
Account Manager
Who uses Salesforce Starter?
Based on 226 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Salesforce Starter's key features
Most critical features, based on insights from Salesforce Starter users:
All Salesforce Starter features
Features rating:
Salesforce Starter alternatives
Salesforce Starter
Starting from
25
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
EngageBay CRM
Starting from
14.99
/user
Per month
eWay-CRM
Starting from
20
/user
Per month
Salesforce Starter pricing
Pricing plans
Pricing details:
User opinions about Salesforce Starter price and value
Value for money rating:
To see what individual users think of Salesforce Starter's price and value, check out the review snippets below.
Blerta K.
Language Instructor
Liz H.
Executive Assistant
Salesforce Starter integrations (8)
Integrations rated by users
We looked at 226 user reviews to identify which products are mentioned as Salesforce Starter integrations and how users feel about them.
Integration rating: 4.5 (4)
“this was only used for the application testing.”
Kai S.
swe
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
“Allows communication from inside the platform to automate regular communication.”
Stuart P.
Accountant
Integration rating: 3.0 (2)
Integration rating: 4.0 (2)
Other top integrations
Salesforce Starter customer support
What do users say about Salesforce Starter customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Salesforce Starter customer support.
Widespread user sentiment highlights responsive and accessible customer support, with teams often available for immediate help.
A significant portion of users found onboarding new team members and handling support cases straightforward with Salesforce Starter.
A minority of users report customer service can be difficult to reach and sometimes provides limited or unhelpful responses.
Support options
Training options
To see what individual users say about Salesforce Starter's customer support, check out the review snippets below.
“My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.”
Joshua A.
BDR
“Customer service wasn’t very helpful.”
Kelly G.
Benefits Coordination Manager
“Sometimes merging customers that were in the software twice mistakenly can be hard.”
Jeremy M.
Administrative Assistant
Salesforce Starter FAQs
Salesforce Starter has the following typical customers:
Large Enterprises
These products have better value for money
Q. Does Salesforce Starter support mobile devices?
Salesforce Starter supports the following devices:
iPad, iPhone, Android
Q. What level of support does Salesforce Starter offer?
Salesforce Starter offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support
