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SimplePractice vs My Clients Plus Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

My Clients Plus is a practice management and EHR solution for mental health providers and practices with therapy notes, electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.6K

5

4

3

2

1

1.7K

754

90

14

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

204

5

4

3

2

1

171

19

9

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Pros

We have used MCP for ten years and have been very happy with the program. MCP is very user friendly and has fantastic customer support, always available for any and all questions.
I love that you can copy and paste your previous note so it saves some time on your documentation. I also love that you can bill electronically through the system- easy, simply, amazing.
Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Cons

Occasionally, I will enter the pay now in error, or make an error between therapists. I am not always able to go back into the system and remove the transaction, after the fact.
I had initially experienced frustration with the service, but due to my accidentally signing with another service, thinking it was this service.
Nothing, maybe adapting to changes, but there are always options and lots of warning before any changes occur.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features131
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Employee Management
  • Faculty/Staff Management
  • For Chiropractors
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • OSHA Recordkeeping
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Store Builder
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Therapy Notes
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Wait List Management
  • Workflow Management
  • Total features79
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Employee Management
  • Faculty/Staff Management
  • For Chiropractors
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • OSHA Recordkeeping
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Store Builder
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Therapy Notes
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations8
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrationsN/A
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

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luz mary R.

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

A transformative experience.

Reviewed 8 months ago

This platform I like has transformed the way I manage my private practice allowing me to save time, improve efficiency and provide better service to my clients.

Pros

It's great I like the online scheduling feature it's a real plus as my clients can book appointments quickly and easily from any device.

Cons

I would like to see improvements to the speed and performance of the platform to ensure a smoother experience.

AF
AvatarImg

Amanda F.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Super helpful for starting private practice

Reviewed 6 years ago

Once I spoke with a customer service person, she showed me everything I need to know and it is excellent software

Pros

It makes sending intake documents a breeze! I love that I can keep all of my client files in a HIPAA secure platform. It also sends automatic reminders to my clients! And I was able to sync my SimplePractice calendar with my google calendar so I see all my appointments on my phone—plus, it uses my clients’ initials to keep them safe.

Cons

It seems a little complicated at first, but after a tour was simple to use

Vendor response

Amanda, we're glad that SimplePractice has been helpful for you as you're getting started in private practice. Thank you for your positive review, and welcome to our community! - Gillian from SimplePractice

AR
AvatarImg

Verified reviewer

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Great program for Sole Practitioners

Reviewed 5 years ago
Pros

Simple practice is the best program I have used to submit Insurance claims. It is very secure and HIPAA compliant.

Cons

The scheduling process has been very frustrating for several of my clients. It has been especially frustrating for my technologically challenged clients.

Vendor response

Hi there, I'm so glad you've found success submitting insurance claims. Security and HIPAA compliance are top priorities for us here at SimplePractice. Our Customer Success team is also happy to help with any questions you may have about online booking and the scheduling feature. Thanks for leaving us a positive review! -Marlina from SimplePractice

TK
AvatarImg

Tamara K.

Individual & Family Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Time Saver

Reviewed 5 years ago

I was doing handwritten notes for my small practice and found myself putting off formalizing those notes. With Simple Practice it’s so easy to create a new progress note in the same day as the session. The ability to pull of previous progress notes and edit them for the current session is an absolute time saver and allowed me to becoe caught up on my notes.

Pros

The ability to quickly enter progress notes and to customize forms and documents

Cons

Not being able to email clients without sending a document/form and clients not being able to reply to my email.

Vendor response

Tamara, we're so glad SimplePractice's easy-to-use documentation features helped you tackle one of the biggest administrative tasks our customers face - getting caught up on notes! Thanks for choosing SimplePractice for your practice, and for your positive review. - Gillian from SimplePractice

SK
AvatarImg

SARA K.

Individual & Family Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SimplePractice logo

SimplePractice

feedback

Reviewed 5 years ago

Mostly positive

Pros

I like that there were forms readily available. But I found it difficult to edit and options for editing very limited.

Cons

The software is not flexible for my needs for different clients- ages 6-23

Vendor response

Sara, we appreciate your review. We're always working on making SimplePractice even better, and would love to hear more feedback from you on your work with children and adolescents and how SimplePractice can help. Please don't hesitate to reach out with questions or suggestions - we're always listening to our customers to serve them even more effectively. - Gillian from SimplePractice

MB
AvatarImg

Monica B.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

SimplePractice 1,2,3,

Reviewed 5 years ago

I am able to send reminders track payments keep notes and utilize telehealth

Pros

The software is easy to learn and has lots of supportive features. I can tell I will be able to grow my business with this software.

Cons

There are forms I complete I would like to make available to my clients.

Vendor response

Hi Monica, Thanks so much for your review. I'm glad that you've found SimplePractice easy to use and feel supported! If you'd like a client to be able to complete a form, you can set that form up as an Intake Form. To learn more about how to do this, check out this guide from our Help Center: https://support.simplepractice.com/hc/en-us/articles/360000188623-My-Notes-and-Forms-Creating-customized-client-intake-and-progress-note-templates - Natasha from SimplePractice

PE
AvatarImg

Page E.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Love this software

Reviewed 5 years ago

very intuitive. and the customer service was very prompt and helpful!!!

Pros

Easy to use, user friendly, and a lot of options for notes and treatment plans.

Cons

settings that could allow my frequent clients to reschedule last minute if I allowed it.

Vendor response

Page, thanks for your positive review - prompt and helpful is what we do at SimplePractice, and it's great to see that you love using SimplePractice so far. Thanks for joining our Community of health and wellness professionals in private practice. - Gillian from SimplePractice

TP
AvatarImg

Tanisha P.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Review

Reviewed 5 years ago
Pros

Everything is simplified and has made running my practice easy and efficient. Everything that I need is in one place and once you learn how to bill/create invoices, utilize reports, use scheduling calendar, and being able to accept payments from clients has also been a plus!

Cons

Not understanding the comments/reasons listed on a claim form, when it has been returned. I’ve had this issue before, but I’ve been able to receive assistance from a representative each time to assist me.

Vendor response

Tanisha, thanks so much for your positive review. We're proud to support the work of Align Wellness. - Gillian from SimplePractice

SZ
AvatarImg

Sarah Z.

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Accessible

Reviewed 5 years ago

SimplePractice has made going into private practice achievable. I cannot imagine taking this step professionally without having access to this kind of note-keeping and billing software.

Pros

After working for community mental health/social service agencies where the most up to date software was clunky and time-consuming, SimplePractice feels like a much more user friendly service. I really appreciate all of the video tutorials that are available for me to access on my own time and to teach myself how to use this software.

Cons

I recently switched over to my own account after being a user on my supervisors account and it was a bit of a challenge to export all of my own clients from her account. There didn't appear to be a way to export my client data without either exporting all of hers and/or exporting my clients one by one. In the future, it would be helpful to users if their assigned clients could be selected and exported in one go.

Vendor response

Sarah, it's wonderful to see that SimplePractice has made opening your own private practice achievable. Welcome to our community - we're committed to your success, and glad you chose SimplePractice. - Gillian from SimplePractice

MM
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Maria M.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Simple practice makes my life simple

Reviewed 4 years ago

It solved scheduling, rescheduling and files all in one place.

Pros

Calendar, forms for clients to complete, appointment reminders directly to my client with the option to reschedule! my clients loved it!

Cons

I need all in one, website and HIPPA compliant email.

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JoAnne L.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Behavioral Health and Simple Practice

Reviewed 4 years ago

I could not have converted an entire caseload to telehealth, amid a pandemic. From virtual documentation to contactless payments, I am so grateful!

Pros

The most impactful features Simple Practice offer include the streamlined consent forms, a reliable telehealth platform, the vast forms library, and the ease in which I can add clients. The product is amazingly easy to use! Integration was simple for the 20 plus clients I front-loaded.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

JS
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Jocelyn S.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

I'm grateful, energized, and amazed as I work with this software.

Reviewed 7 years ago

Huge relief in time and easing up the burden of managing all the little pieces of my work.

Pros

Allll the functions and features I was trying to piecemeal together are in one easy-to-use place!!!

Cons

The price - a bit high for starting out my therapy practice, and I feel vulnerable - that they might raise the price and also that the data will be unsafe somehow for my clients. Also I feel like I want all my clients visible on the left side of my screen - able to scroll through vs. just who i've looked at most recently.

Vendor response

Hi Jocelyn! Thanks for being part of the SimplePractice community. We're so happy to hear that you're "grateful, energized, and amazed" as you work with SP! Our goal is to provide a platform that reduces the stress involved in running a private practice. Our developers are working hard to improve SimplePractice so that we are even more robust in the near future.

BS
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Brenda S.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

I’m glad I switched

Reviewed 6 years ago

The notes section is simple and I love that. Documents ready to send to clients and the ability to go paperless is great. I was looking, first and foremost, for a program that allows clients to schedule themselves and Simple Practice makes this fairly easy.

Pros

The ability of clients to schedule their own appointments. Billing all in one place.

Cons

Transferring clients from my old program was tedious although I did not access customer support to assist in this.

Vendor response

Brenda, we're glad to hear that you're happy about switching to SimplePractice. We love helping you save time in your practice - it's great to see that your clients are empowered to schedule themselves to save you time. Thank you for choosing SimplePractice. - Gillian from SimplePractice

RB
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Rebeca B.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Much needed!!

Reviewed 5 years ago

I won’t need to have any physical files which is a huge plus! I can access my clients from my phone on the Simple Practice app! This morning I was alerted that I didn’t complete a note for a client I saw yesterday and It literally took me 30 seconds to write one in right then and there. Genius!!

Pros

I’m new to Private practice and Simple Practice has made the transition into PP so streamlined. Everything I need for each of my clients is in this portal. No more typing and printing out notes and carrying around files that need to be locked!!

Cons

I made sure to practice the site before getting my first client. There’s still so much to learn.

Vendor response

Rebeca, thank you for your glowing review. We're glad that SimplePractice is helping you streamline your private practice. - Gillian from SimplePractice

MT
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Mary T.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Easy set up for new practice

Reviewed 4 years ago
Pros

I want to be HIPAA compliant in my new practice and SimplePractice made it so easy to make my new practice compliant. I am also extremely happy that I can start my new practice totally paperless because SimplePractice allows me to send all my forms electronically to my clients.

Cons

My therapy practice is part of a larger, established practice and I needed to accept payment from my clients through a different platform than what SimplePractice offers.

VF
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Vivian F.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

So Far I love Simple Practice

Reviewed 6 years ago
Pros

I really love the ease of completing client documents and the ease of changing or creating my own documents and case note templates. Simple Practice has a wonderful selection of ready to use documents that can be adapted to meet my needs in my private practice. I also loved the process of bringing my data from my previous EHR program. Simple Practice is just what it claims to be-SIMPLE!

Cons

I wish the calendar was easier to work with, especially for adding my available spots for clients to see online.

Vendor response

Vivian, thank you so much for your positive review - we're glad you love SimplePractice so far! We work hard to keep it simple for you. If you ever need help getting your Availability set up, just reach out to us through the red Help button in your account - we're standing by to assist. Thanks for being a part of our community! - Gillian from SimplePractice

VB
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Valarie B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Can't believe I didn't start this sooner!!

Reviewed 6 years ago
Pros

So easy to use, great customer support, clear, easy to follow instructions on getting everything online, it does EVERYTHING for my practice. I'm still learning and excited to integrate all of the amazing functions.

Cons

Nothing yet; even importing my clients was effortless. I am navigating and figuring out what goes where, which takes time...

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Anna-dora M.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Great experience so far!

Reviewed 6 years ago
Pros

I just stated using SimplePractice for my small private practice that I started. I really like the ease of being able to see my appointments on the calendar, and being able to click right on the appointment to create the note. I also really like that SimplePractice keeps track of billing, for instance if a client does not pay me the co-pay at the session. I also like that SimplePractice offered me tech support right away and was happy to set up a phone call with them for extra support.

Cons

I like the e-mails with the schedule, but since I am only meeting with clients two days a week I would prefer to get the schedule e-mails only when I have clients in my schedule.

Vendor response

Hi Anna-dora - congrats on opening up your practice! We're so glad to hear you've been able to schedule appointments and bill insurance clients with ease!

LP
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Lynda P.

Mental Health Care, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplePractice

This software puts private practitioners at ease by having everything we need at our finger tips!

Reviewed 7 years ago

Streamlined organization of my practice

Pros

I love the notes, the treatment plans and the calendar it all keeps me organized. It provides everything that I need to do my job effectively. I can spend more time caring for my clients instead of worrying about the paperwork that follows.

Cons

I would like to know how to customize the intake template so I can put my information in and the correct date since my clients will be signing it,

Vendor response

Hi Lynda, we're so happy that you're part of our community! It's great to hear that you can spend more time on things that matter, like your clients. Here's some info on how to customize your intake process: https://support.simplepractice.com/hc/en-us/articles/207925883-How-to-set-up-the-Client-Portal. Once your client signs the form, there will be a timestamp automatically applied. Please feel free to reach out to support@simplepractice.com if you have questions!

NT
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Nicole T.

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SimplePractice

Easy Peasy!

Reviewed 9 years ago

Basically I can do all (I mean ALL) my practice work on my phone with this. So I can work and be productive anywhere. Little tutorials all over site. Really liking how user friendly it is. Best part is client reminders by text and client portal to make appts. Clients think I am more organized now. Anything that simplifies my life is a plus!

Pros

No pros were added to this review

Cons

No cons were added to this review

JA
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Joycy Ann L.

Mental Health Care, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend10/10

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I have just begun my integration of Simple Practice into my practice.

Reviewed 6 years ago

Efficiency in streamlining my communication with my clients.

Pros

I am moving from paper to EHR and I took time to research a platform that would suite my solo practice. After researching, reading reviews and tinkering a bit through the trial, I decided to subscribe and I am looking forward to saving time and building efficiency in my practice.

Cons

It does take time to invest in learning how to utilize its features to maximize it's usefulness, but the investment will be worth it in the long run.

Vendor response

Joycy, welcome to SimplePractice, and thank you for your review! We're glad to hear that you're switching from pen and paper to an EHR, and we know that using SimplePractice will help you streamline your work and help you spend more time with your clients. Thank you for choosing us! - Gillian from SimplePractice

KR
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Kelly R.

Mental Health Care, self-employed

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to set up for first time in private practice/ so far so good.

Reviewed 5 years ago
Pros

Everything in one place, easy to use and learn. Available client portal and forms already premade for use with client at intake.

Cons

Cost, because I am just starting out on my own and trying to acquire clients, but its competitive to the other programs.

Vendor response

Kelly, thanks for your positive review. We're proud to support you as a first time private practitioner. - Gillian from SimplePractice

AC
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Alex C.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SimplePractice

Easy to Use Billing and Booking Software

Reviewed 3 years ago

Overall this is great and easy to use software for anyone with a small/medium size mental healthcare practice.

Pros

This was very easy to get setup and integrate with our existing website platform and has simplified the process of booking and billing for my client.

Cons

This is very industry specific so I wouldn't recommend it for all my clients due to some limitations with types of appointments.

KP
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Kadeth P.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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good basic record keeping software with billing and note keeping for mental health services.

Reviewed 6 years ago

I value the organisation and ease of charting. I prefer software based record keeping and billing. I have used multiple systems, both in mental health and in medicine. This system is easy, user friendly and simple enough so not only can I learn it fast, but others who do not prefer software driven record keeping can learn it sufficiently to use it.

Pros

I personally like the ease of moving from one section to another. This allows me to jump back and forth in a non linear manner, which is how I think. In addition I like the reminders, it helps keep me on track in a timely manner,

Cons

I am still struggling locating and editing some of the paperwork that I send to my clients, such as editing system generated intakes. This is likely part of my particular learning curve.

Vendor response

Kadeth, we're so glad to hear that you enjoy using SimplePractice and that it works for your workflow! We're glad that you find SimplePractice to be easy, user friendly, and simple enough to learn quickly. We're also glad that you've found that it's easy to get others using SimplePractice too! Thank you for doing the work that you do, and for being part of our community. - Gillian from SimplePractice

JA
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Jeff A.

Mental Health Care, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplePractice

As it reads... Simple!

Reviewed 5 years ago

Having all my appointments, clients, billing, PHI, and documentation housed in SimplePractice helps me streamline my processes and to jump into the new millenium with my clients.

Pros

The ability to have all of my client information and schedule, bill, and correspond so easily makes it worth the buy!

Cons

I have found that getting it set up to how you want it to process your client information takes a bit of work, but once it's set up, it's great!

Vendor response

Jeff, we're excited to take your practice to the next level! Thanks for your positive review. - Gillian from SimplePractice