SimplePractice vs My Clients Plus Comparison

It makes sending intake documents a breeze! I love that I can keep all of my client files in a HIPAA secure platform. It also sends automatic reminders to my clients! And I was able to sync my SimplePractice calendar with my google calendar so I see all my appointments on my phone—plus, it uses my clients’ initials to keep them safe.

It seems a little complicated at first, but after a tour was simple to use

Amanda, we're glad that SimplePractice has been helpful for you as you're getting started in private practice. Thank you for your positive review, and welcome to our community! - Gillian from SimplePractice

Simple practice is the best program I have used to submit Insurance claims. It is very secure and HIPAA compliant.

The scheduling process has been very frustrating for several of my clients. It has been especially frustrating for my technologically challenged clients.

Hi there, I'm so glad you've found success submitting insurance claims. Security and HIPAA compliance are top priorities for us here at SimplePractice. Our Customer Success team is also happy to help with any questions you may have about online booking and the scheduling feature. Thanks for leaving us a positive review! -Marlina from SimplePractice

The ability to quickly enter progress notes and to customize forms and documents

Not being able to email clients without sending a document/form and clients not being able to reply to my email.

Tamara, we're so glad SimplePractice's easy-to-use documentation features helped you tackle one of the biggest administrative tasks our customers face - getting caught up on notes! Thanks for choosing SimplePractice for your practice, and for your positive review. - Gillian from SimplePractice

The software is easy to learn and has lots of supportive features. I can tell I will be able to grow my business with this software.

There are forms I complete I would like to make available to my clients.

Hi Monica, Thanks so much for your review. I'm glad that you've found SimplePractice easy to use and feel supported! If you'd like a client to be able to complete a form, you can set that form up as an Intake Form. To learn more about how to do this, check out this guide from our Help Center: https://support.simplepractice.com/hc/en-us/articles/360000188623-My-Notes-and-Forms-Creating-customized-client-intake-and-progress-note-templates - Natasha from SimplePractice

I like that there were forms readily available. But I found it difficult to edit and options for editing very limited.

The software is not flexible for my needs for different clients- ages 6-23

Sara, we appreciate your review. We're always working on making SimplePractice even better, and would love to hear more feedback from you on your work with children and adolescents and how SimplePractice can help. Please don't hesitate to reach out with questions or suggestions - we're always listening to our customers to serve them even more effectively. - Gillian from SimplePractice

Easy to use, user friendly, and a lot of options for notes and treatment plans.

settings that could allow my frequent clients to reschedule last minute if I allowed it.

Page, thanks for your positive review - prompt and helpful is what we do at SimplePractice, and it's great to see that you love using SimplePractice so far. Thanks for joining our Community of health and wellness professionals in private practice. - Gillian from SimplePractice

Everything is simplified and has made running my practice easy and efficient. Everything that I need is in one place and once you learn how to bill/create invoices, utilize reports, use scheduling calendar, and being able to accept payments from clients has also been a plus!

Not understanding the comments/reasons listed on a claim form, when it has been returned. I’ve had this issue before, but I’ve been able to receive assistance from a representative each time to assist me.

Tanisha, thanks so much for your positive review. We're proud to support the work of Align Wellness. - Gillian from SimplePractice

After working for community mental health/social service agencies where the most up to date software was clunky and time-consuming, SimplePractice feels like a much more user friendly service. I really appreciate all of the video tutorials that are available for me to access on my own time and to teach myself how to use this software.

I recently switched over to my own account after being a user on my supervisors account and it was a bit of a challenge to export all of my own clients from her account. There didn't appear to be a way to export my client data without either exporting all of hers and/or exporting my clients one by one. In the future, it would be helpful to users if their assigned clients could be selected and exported in one go.

Sarah, it's wonderful to see that SimplePractice has made opening your own private practice achievable. Welcome to our community - we're committed to your success, and glad you chose SimplePractice. - Gillian from SimplePractice

The most impactful features Simple Practice offer include the streamlined consent forms, a reliable telehealth platform, the vast forms library, and the ease in which I can add clients. The product is amazingly easy to use! Integration was simple for the 20 plus clients I front-loaded.

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

Calendar, forms for clients to complete, appointment reminders directly to my client with the option to reschedule! my clients loved it!

I need all in one, website and HIPPA compliant email.

Allll the functions and features I was trying to piecemeal together are in one easy-to-use place!!!

The price - a bit high for starting out my therapy practice, and I feel vulnerable - that they might raise the price and also that the data will be unsafe somehow for my clients. Also I feel like I want all my clients visible on the left side of my screen - able to scroll through vs. just who i've looked at most recently.

Hi Jocelyn! Thanks for being part of the SimplePractice community. We're so happy to hear that you're "grateful, energized, and amazed" as you work with SP! Our goal is to provide a platform that reduces the stress involved in running a private practice. Our developers are working hard to improve SimplePractice so that we are even more robust in the near future.

I’m new to Private practice and Simple Practice has made the transition into PP so streamlined. Everything I need for each of my clients is in this portal. No more typing and printing out notes and carrying around files that need to be locked!!

I made sure to practice the site before getting my first client. There’s still so much to learn.

Rebeca, thank you for your glowing review. We're glad that SimplePractice is helping you streamline your private practice. - Gillian from SimplePractice

The ability of clients to schedule their own appointments. Billing all in one place.

Transferring clients from my old program was tedious although I did not access customer support to assist in this.

Brenda, we're glad to hear that you're happy about switching to SimplePractice. We love helping you save time in your practice - it's great to see that your clients are empowered to schedule themselves to save you time. Thank you for choosing SimplePractice. - Gillian from SimplePractice

I want to be HIPAA compliant in my new practice and SimplePractice made it so easy to make my new practice compliant. I am also extremely happy that I can start my new practice totally paperless because SimplePractice allows me to send all my forms electronically to my clients.

My therapy practice is part of a larger, established practice and I needed to accept payment from my clients through a different platform than what SimplePractice offers.

I really love the ease of completing client documents and the ease of changing or creating my own documents and case note templates. Simple Practice has a wonderful selection of ready to use documents that can be adapted to meet my needs in my private practice. I also loved the process of bringing my data from my previous EHR program. Simple Practice is just what it claims to be-SIMPLE!

I wish the calendar was easier to work with, especially for adding my available spots for clients to see online.

Vivian, thank you so much for your positive review - we're glad you love SimplePractice so far! We work hard to keep it simple for you. If you ever need help getting your Availability set up, just reach out to us through the red Help button in your account - we're standing by to assist. Thanks for being a part of our community! - Gillian from SimplePractice

So easy to use, great customer support, clear, easy to follow instructions on getting everything online, it does EVERYTHING for my practice. I'm still learning and excited to integrate all of the amazing functions.

Nothing yet; even importing my clients was effortless. I am navigating and figuring out what goes where, which takes time...

I just stated using SimplePractice for my small private practice that I started. I really like the ease of being able to see my appointments on the calendar, and being able to click right on the appointment to create the note. I also really like that SimplePractice keeps track of billing, for instance if a client does not pay me the co-pay at the session. I also like that SimplePractice offered me tech support right away and was happy to set up a phone call with them for extra support.

I like the e-mails with the schedule, but since I am only meeting with clients two days a week I would prefer to get the schedule e-mails only when I have clients in my schedule.

Hi Anna-dora - congrats on opening up your practice! We're so glad to hear you've been able to schedule appointments and bill insurance clients with ease!

I love the notes, the treatment plans and the calendar it all keeps me organized. It provides everything that I need to do my job effectively. I can spend more time caring for my clients instead of worrying about the paperwork that follows.

I would like to know how to customize the intake template so I can put my information in and the correct date since my clients will be signing it,

Hi Lynda, we're so happy that you're part of our community! It's great to hear that you can spend more time on things that matter, like your clients. Here's some info on how to customize your intake process: https://support.simplepractice.com/hc/en-us/articles/207925883-How-to-set-up-the-Client-Portal. Once your client signs the form, there will be a timestamp automatically applied. Please feel free to reach out to support@simplepractice.com if you have questions!

No pros were added to this review

No cons were added to this review

Everything in one place, easy to use and learn. Available client portal and forms already premade for use with client at intake.

Cost, because I am just starting out on my own and trying to acquire clients, but its competitive to the other programs.

Kelly, thanks for your positive review. We're proud to support you as a first time private practitioner. - Gillian from SimplePractice

This was very easy to get setup and integrate with our existing website platform and has simplified the process of booking and billing for my client.

This is very industry specific so I wouldn't recommend it for all my clients due to some limitations with types of appointments.

I am moving from paper to EHR and I took time to research a platform that would suite my solo practice. After researching, reading reviews and tinkering a bit through the trial, I decided to subscribe and I am looking forward to saving time and building efficiency in my practice.

It does take time to invest in learning how to utilize its features to maximize it's usefulness, but the investment will be worth it in the long run.

Joycy, welcome to SimplePractice, and thank you for your review! We're glad to hear that you're switching from pen and paper to an EHR, and we know that using SimplePractice will help you streamline your work and help you spend more time with your clients. Thank you for choosing us! - Gillian from SimplePractice

I personally like the ease of moving from one section to another. This allows me to jump back and forth in a non linear manner, which is how I think. In addition I like the reminders, it helps keep me on track in a timely manner,

I am still struggling locating and editing some of the paperwork that I send to my clients, such as editing system generated intakes. This is likely part of my particular learning curve.

Kadeth, we're so glad to hear that you enjoy using SimplePractice and that it works for your workflow! We're glad that you find SimplePractice to be easy, user friendly, and simple enough to learn quickly. We're also glad that you've found that it's easy to get others using SimplePractice too! Thank you for doing the work that you do, and for being part of our community. - Gillian from SimplePractice

I like how easy it is to see all my client progress notes, demographics, treatment plans, and billing info all in one secure online platform. Being able to bill directly to insurance companies and to track payments is the main reason that I signed up for the service. Plus the ability for clients to sign forms online is a real benefit.

I hope that in the future Simple Practice will update it's mobile app to include customized progress note templates, treatment plans, and contact notes. In addition, it would be great to be able to bill for a home visit with one click that would populate the client's address in the CMS 1500 form.

Hi Jill - We're glad that being able to easily electronically file your claims brought you our way. Welcome to the SimplePractice community!

The price is the best part! Plus, it has many of the features I need to efficiently run my private speech therapy practice!

One of the only downsides I’ve found so far is that I can’t fax or receive documents directly to SimplePractice.