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SimplePractice

Appointment scheduling and reminder solution

Last updated: February 2025

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Table of Contents

SimplePractice - 2025 Pricing, Features, Reviews & Alternatives

What is SimplePractice?

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive. It includes an integrated telehealth solution, a comprehensive template library, and helpful insurance tools. Practitioners can manage scheduling, billing, documentation, and insurance claims all in one place.

In addition to its clinical capabilities, SimplePractice offers tools to help practitioners manage and grow practices. Practitioners can personalize plans with add-on features and see pricing upfront. The platform also provides a client portal, telehealth session access, and therapy-seeker resources for clients.

Benefits of using SimplePractice

Client Portal: Send paperless intake forms, collect secure payments, and send secure messages, all in one place.

Streamlined documentation: Use the template library or create a custom page to make the note-taking process simple, easy, and quick. Additionally, operators can use Wiley Treatment planners for free for a limited time.

Mobile app: Download the top-rated iOS or Android app to run the practice from anywhere. The mobile app lets teams take notes, schedule appointments, and collect payments, all from your phone.

Integrated insurance filing: Stop spending hours on the phone with insurance companies. With SimplePractice managers can file and track claims right from the account.

Appointment reminders: Reduce no-shows in the practice with free voice, text, or email reminders. Additionally, teams can personalize each reminder for individual clients.

Online appointment requests: Give clients the flexibility needed with the online appointment requests feature. Clients can request the desired appointment, and then teams can approve or deny every request.

Integrated telehealth: Run the practice from anywhere with the fully integrated, HIPAA-compliant Telehealth platform.

Starting from

Per month

view pricing plans

start trial

book a demo

SimplePractice's key features

GetApp's analysis of 84 verified user reviews collected between July 2021 and October 2024 identified SimplePractice's most critical features and how it performs according to users.

HIPAA Compliant

4.4

Reviewers appreciate SimplePractice's HIPAA compliant capabilities. They find it essential for maintaining client confidentiality and security, which is important for mental health professionals. Users report feeling safe and secure using SimplePractice for therapy appointments and storing sensitive documents. They indicate that all capabilities and add-ons are HIPAA compliant, providing peace of mind. However, some users mention the lack of Multi-Factor Authentication as a drawback. Overall, they value the software's ability to meet HIPAA regulations and protect client information. Of the 21 SimplePractice users who gave detailed accounts of their use of HIPAA Compliant, 100% rated this feature as important or highly important.

Confirmations/Reminders

4.4

Reviewers highlight the effectiveness of SimplePractice's confirmations and reminders. They find that text and email reminders significantly reduce no-shows and late cancellations. Users appreciate the ability to customize reminder settings for different clients, enhancing appointment adherence. They report that the reminders are helpful and appreciated by clients. However, some users experience inconsistencies with reminders not being sent, causing frustration. Overall, they value the convenience and reliability of SimplePractice's reminder system in managing appointments. Of the 15 SimplePractice users who gave detailed accounts of their use of Confirmations/Reminders, 93% rated this feature as important or highly important.

All SimplePractice features

Features rating:

4.4

(2.7K)

Client Portal

3.9

(14)

Reporting/Analytics

3.4

(11)

Customer Database

3.3

(4)

Records Management

4.3

(7)

SOAP notes

4.7

(3)

Real-Time Notifications

3.7

(3)

Data Import/Export

4.0

(7)

SSL Security

4.3

(3)

Progress Tracking

4.0

(3)

Care Plan Management

5.0

(2)

Progress Reports

5.0

(4)

Task Management

3.2

(6)

Therapy Notes

4.8

(4)

Pre-built Templates

4.0

(3)

Video Conferencing

4.5

(6)

Physician Scheduling

3.0

(2)

Physician Management

4.5

(2)

Alerts/Notifications

4.0

(13)

Payment Processing

3.6

(7)

Patient Engagement

3.0

(5)

Calendar Management

4.2

(62)

Appointment Management

4.3

(70)

Patient Records Management

4.0

(27)

Billing & Invoicing

4.4

(23)

Document Management

4.3

(74)

Workflow Management

4.0

(23)

Appointment Scheduling

4.4

(91)

For Mental/Behavioral Health

4.4

(72)

Reminders

3.7

(14)

Practice Management

4.1

(15)

Patient Scheduling

4.2

(12)

Patient Intake

4.1

(8)

EMR/EHR

4.3

(88)

Initial Assessments

4.5

(18)

SMS Reminders

4.8

(8)

Self Service Portal

4.4

(28)

Claims Scrubbing

4.8

(13)

Customizable Templates

4.1

(18)

Recurring Appointments

4.7

(15)

Invoice Management

4.4

(21)

Multi-Location

4.1

(14)

Online Booking

4.4

(45)

Charting

4.5

(69)

Customizable Forms

3.8

(18)

Bill Payment

3.8

(12)

Treatment Planning

4.2

(26)

Electronic Payments

4.3

(21)

Mobile Access

4.1

(51)

Coding Assistance

4.3

(3)

Calendar Sync

4.0

(33)

Medical Billing

4.1

(42)

Claims Management

3.8

(39)

Activity Dashboard

3.4

(11)

Reporting & Statistics

3.8

(4)

Compliance Tracking

4.5

(11)

Multi-Provider Practice

4.0

(3)

Contact Database

3.7

(3)

Secure Messaging

4.6

(5)

Historical Reporting

3.0

(1)

Real Time Editing

3.5

(2)

For Medical Purposes

4.2

(5)

Faculty/Staff Management

5.0

(2)

Invoice History

4.5

(4)

Intake Management

4.7

(3)

Video Consultations

3.2

(5)

Real-Time Reporting

3.5

(4)

Patient Monitoring

5.0

(1)

Drag & Drop

4.2

(5)

Employee Management

5.0

(3)

Assessment Management

4.0

(3)

Insurance Eligibility Verification

2.1

(8)

Access Controls/Permissions

4.5

(2)

Secure Data Storage

(0)

Search/Filter

(0)

Role-Based Permissions

3.0

(2)

Collaboration Tools

(0)

Compliance Management

4.5

(2)

Remote Treatment Planning

(0)

Remittance Advice

3.9

(7)

Credit Card Management

(0)

Referral Tracking

1.0

(1)

Referral Management

(0)

Credit Card Processing

(0)

Customer History

(0)

Customizable Branding

(0)

Customizable Fields

3.5

(2)

Real-Time Data

4.0

(1)

Data Security

(0)

Wait List Management

4.0

(1)

Activity Tracking

5.0

(2)

Attendance Management

(0)

Audit Management

2.0

(1)

Transaction History

(0)

Authorization Tracking

(0)

Team Notes

(0)

Task Scheduling

(0)

Availability Management

(0)

Chat/Messaging

(0)

Claims Tracking

(0)

Client Chart Audit Tools

3.0

(1)

Client Database

(0)

Self Payment

(0)

Security Auditing

(0)

Client Management

(0)

Decision Support

(0)

Online Payments

(0)

For Substance Abuse Therapy

(0)

One-to-One Messaging

5.0

(1)

On Call Scheduling

(0)

Notes Management

(0)

No-Show Tracking

4.2

(5)

Multiple User Accounts

(0)

Goal Setting/Tracking

1.0

(1)

Multi-Physician

1.0

(1)

Graphical Data Presentation

5.0

(1)

Group Notes

(0)

Medication Management

5.0

(1)

Medical History Records

4.0

(1)

Group Scheduling

(0)

Healthcare Compliance

(0)

Insurance Management

(0)

Document Storage

5.0

(2)

Progress Notes

(0)

Process/Workflow Automation

(0)

Document Templates

4.3

(4)

Dunning Management

(0)

EDI

(0)

Electronic Claims

(0)

Eligibility Verification

(0)

For Chiropractors

(0)

For Healthcare

(0)

Patient Portal

3.4

(5)

For Occupational Therapists

(0)

Patient Management

(0)

For Physical Therapy

(0)

For Psychiatrists

(0)

Online Store Builder

(0)

SimplePractice awards

Physical Therapy

79/100

SimplePractice alternatives

SimplePractice

4.6

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

Alleva

4.5

(273)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.6

Customer Support

4.6

Valant EHR Suite

4.1

(308)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.0

Value for Money

3.9

Customer Support

4.1

TheraNest

4.4

(930)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.5

SimplePractice pricing

Value for money rating:

4.3

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

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SimplePractice integrations (12)

Integrations rated by users

We looked through 2,779 user reviews, to identify which products are mentioned as SimplePractice integrations, and what is the users perception.

Stripe

Integration rating: 4.8 (4)

“Having credit cards on file to charge has streamlined the payment process and how much more readily the funds we receive from”

Abigail Nguyen

Co-Owner/Occupational Therapist

Google Calendar

Integration rating: 3.7 (3)

“We use G-suite for our practice this makes scheduling very efficient and easy for our therapist”

Abigail Nguyen

Co-Owner/Occupational Therapist

Doxy.me

Integration rating: 5.0 (3)

“I think it is a plus to have it integrated but I don't think its a requirement. For those who will use their portal most, if not all the time, I definitely see the benefit to having it integrated. ”

Dreama Shuler

Owner

Braintree

Integration rating: 3.0 (1)

Google Workspace

Integration rating: 5.0 (1)

Google Meet

Integration rating: 5.0 (1)

iCloud

Integration rating: 5.0 (1)

SimplePractice support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

FAQs/Forum

Knowledge Base

Training options

Videos

Webinars

Live Online

Documentation

SimplePractice reviews

Overall rating

4.6

2.7K

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.77/10

Rating distribution

1.8K

779

106

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.

Holly S.

CEO, Lead Therapist

I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.

Deidra L.

CEO

This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Hilary B.

Psychologist

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

JoAnne L.

Clinical Therapist

This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.

Amy Y.

Therapist

My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Kayla B.

Counselor

Read all reviews

SimplePractice FAQs

Q. What type of pricing plans does SimplePractice offer?

SimplePractice has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of SimplePractice?

SimplePractice has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does SimplePractice support?

SimplePractice supports the following languages:
English

Q. Does SimplePractice support mobile devices?

SimplePractice supports the following devices:
Android, iPad, iPhone

Q. Does SimplePractice offer an API?

No, SimplePractice does not have an API available.

Q. What other apps does SimplePractice integrate with?

SimplePractice integrates with the following applications:
Microsoft Outlook, iCloud, Stripe, Google Calendar, Braintree

Q. What level of support does SimplePractice offer?

SimplePractice offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base