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Tebra vs Doxy.me Comparison (2026)

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Tebra

Doxy.me

Overview

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

1.3K

737

291

116

164

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

4.6

1.2K

847

307

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“Try combining all patient's information to come up on screen not having to go to different tabs would speed up the process of verifying patients including insurance information.”

Cheryl D.

Receptionist

“I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's.”

Anish K.

Process Associate

“They never make me feel rushed and consistently go above and beyond to ensure that I not only resolve the issue at hand but also understand the "why" behind the process so that I can confidently manage it moving forward.”

Barbara B.

Executive Director

Pros

“I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen.”

Shea G.

Counselor

“Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform.”

Rosalyn Y.

Psychotherapist

“It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down.”

Shea G.

Counselor

Cons

“Our organization experienced ongoing workflow instability, lagging systems, unreliable reporting between EHR and billing functions, and repeated communication and support failures.”

Marina P.

CEO

“Basic functions of password resets or unlocking accounts should be basic, entry level skills that can be fixed. If not, then why does your customer support even exist? ”

Elizabeth N.

CEO

“I would prefer to be able to get rid of the Practice Fusion integration, but Tebra does not have diagnosis choices with explanations for the ICD 10 in the encounter screen.”

Eileen F.

office manager

Cons

“The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over.”

Heather W.

Owner

“When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting.”

Michael S.

Administrator

“I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???”

KIM Y.

Physician