TherapyNotes, LLC vs Netsmart Helper

SimplePractice

TheraNest

Carepatron

TherapyAppointment

TheraPlatform

Quenza

Compare TherapyNotes, LLC and Netsmart Helper based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more.

TheraNest is a practice management and therapy notes tool that allows users to keep track of health records and manage payment processing

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audit Management

Billing & Invoicing

Calendar Management

Calendar Sync

Case Management

Case Notes

Charting

Chat/Messaging

Claims Adjuster Management

Claims Management

Claims Scrubbing

Claims Settlement

Claims Tracking

Client Portal

Clinical Notes

Co-Pay & Deductible Tracking

Code & Charge Entry

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customer Database

Customer Management

Customizable Templates

Data Import/Export

Data Security

Decision Support

Document Management

Document Storage

Documentation Management

Drag & Drop

Dunning Management

E-Prescribing

Electronic Claims

Electronic Payments

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

Faculty/Staff Management

File Sharing

For Group Therapy

For Medical Purposes

For Mental/Behavioral Health

For Psychiatrists

Forms Management

Formulary Management

Handwriting Recognition

Healthcare Compliance

HIPAA Compliant

Historical Reporting

Initial Assessments

Insurance Eligibility Verification

Invoice History

Invoice Management

Live Chat

Medical Billing

Medication Management

Messaging

Mobile Access

Monitoring

Multi-Location

Multi-Provider Practice

No-Show Tracking

Notes Management

On Call Scheduling

Online Booking

Online Forms

Online Payments

Online Scheduling

Paper-Based Claims

Patient Communications

Patient Intake

Patient Portal

Patient Records Management

Payment Processing

Payor Management

Physician Management

Practice Management

Process/Workflow Automation

Progress Notes

Progress Tracking

Quotes/Estimates

Real-Time Analytics

Real-Time Reporting

Records Management

Recurring Appointments

Reminders

Remittance Advice

Remote Treatment Planning

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

TherapyNotes, LLC

Android

Linux

Web-based

Windows

iPad

iPhone

President/CEO

Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.

Office Manager

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.

Assitant Executive Director to Clinical SW

Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

Owner/Therapist

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.

Licensed Professional Counselor

Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful.

owner/therapist

Reliable comprehensive software that is affordable for a mental health practice.

Mental Health Counselor

I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.

I have long enjoyed the TherapyNotes system and often recommend it. It is an ever evolving therapist oriented office support platform and I have always found it to be helpful.

MBR/LMHC

I am in the promotional period and so far I am impressed by the delivery of service. The ability to import treatment plan information right into the notes saves time, because they do it for you.

Therapist 

I have also been impressed with the quality of the customer service with the support staff agent.

I've been pleasantly surprised over and over again as they continue to improve on what was already a clean, intuitive program.

It's great for organization, treatment planning, client onboarding and progress notes.

Outpatient Therapist

Overall TherapyNotes is worth the money. Customer service was great.

Clinical Psychologist

One more complaint:  I have been a psychologist for over 25 years.

Owner

It is very easy to use which takes one thing off my plate. And if I ever have a question, the customer services is, hands down, the best I’ve found.

That has been a rather frustrating experience and can possibly lead to audit issues.

LMFT

I am grateful to the TherapyNotes team for making this software available to me at a discount. I provide pro bono services 1x/week, through Give an Hour, to a military family.

I made sure to tell my director as well as the 7 Licensed Therapists I service. The software is user friendly and I've not encountered any issues.

TherapyNotes, LLC screenshot: TherapyNotes offers automatic to-do-lists to help streamline workflows, track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.

TherapyNotes, LLC screenshot: TherapyPortal.com (TherapyNotes client portal) enables clients to schedule and view appointments online. Patients or clients can also pay bills using credit cards.

TherapyNotes, LLC screenshot: The calendar will help your clinicians, schedulers, and practice administrators schedule and organize appointments, set reminders, and flag appointment alerts.

TherapyNotes, LLC screenshot: TherapyNotes "Intake Note" templates help you create and store electronic medical records for patients.

TherapyNotes, LLC screenshot: Easy to use "Treatment Plan" templates include auto-expanding and adjustable fields, as well as searchable ICD-10 codes to help you quickly enter diagnoses.

TherapyNotes, LLC screenshot: Form-based "Progress Note" templates auto-fill applicable note fields from appointment information and previous Intake Notes and Treatment Plans. Searchable ICD-10 codes, pull-down menus and check boxes help you quickly enter diagnoses and note info.

TherapyNotes, LLC screenshot: Save notes for completion later, and/or electronically sign and save your Progress Notes. Applicable information can be transcribed automatically to CMS-1500 forms or can be electronically transmitted to insurance companies.

TherapyNotes, LLC screenshot: TherapyNotes helps you create form-based treatment plans and progress notes with pull-downs, check boxes, auto-filled fields, searchable ICD-10 codes, and adjustable text boxes. History buttons allow you to use information from previous notes.

TherapyNotes, LLC screenshot: TherapyNotes works great on Windows, Mac, iPad and other tablets and mobile devices. Sync calendar information to Google Calendar, Outlook, iCal, or other calendar software on any device.

TherapyNotes, LLC screenshot: Collect and track patient patients, swipe credit cards, submit electronic claims to insurance companies using TherapyNotes EDI, and receive, view and post insurance payments with Assisted ERA Payment Posting.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Quenza is a best-in-class coaching software that allows mental health practitioners to engage clients on autopilot using a mobile (and desktop) app.

Netsmart Helper is a windows-based medical practice management software designed to help therapy providers manage scheduling, billing, prescribing, cashflow, and more. The  appointment management tool lets users plan one-time or recurring appointments with single or multiple therapists.

Netsmart Helper

Psicóloga 

I believe that a fundamental benefit is that it helps improve practice operations and return providers to their mission: to provide care.

Huge Helper, just like the name of the product. I get peace of mind and ease of work utilizing this software to manage the practice.

Practice Manager

Helper is easy to use, functions with ease and the customer support is the best.

Psychologist

It always provided a smooth transition for any changes that were required in my field and practice, e.g., ICD or DSM code changes. The best part, however, was that Helper support was always excellent.

I have used Helper in our practice for 9 years and thoroughly enjoy and appreciate it.

The only complaint I can remember having was that it would print out every insurance company I ever used when I would print mailing labels (this was before I was using Claims Connect).

Social work Coordinator 

Reports are confusing to read. Regardless you enter a date range the report still pulls information prior to that period of time.

Able to make a preferences on what information you want to see immediately instead of going to the chart. This makes billing easy if we just looking for quick information.

I think that once the ERA has been processed, it should no longer be in the list. But it is simple to remove from the list manually.

Owner/Neuropsychologist

I would change to a different product if it were not so challenging to start over with someone else.

I am now retiring but I have used Therapist Helper for at least 15 years.

It also has integrated claims processing and credit card processing which works smoothly. Since this is not web-based it has annual fees but does not have monthly fees.

TherapyNotes, LLC vs Netsmart Helper Comparison (2026)

TherapyNotes, LLC

Netsmart Helper

Overview

Video & Screenshots

Pricing

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