Valant EHR Suite vs Qualifacts Credible

SimplePractice

TherapyNotes, LLC

AdvancedMD EHR

Qualifacts CareLogic

myAvatar

Provation Apex

Compare Valant EHR Suite and Qualifacts Credible based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

AdvancedEHR is a cloud-based electronic health record (EHR & EMR) solution which allows users to customize charting to suit their own workflows and preferences

Join thousands of behavioral health practices relying on Valant to save time, boost reimbursement, and improve patient outcomes. Put growth into your practice with an all-in-one EHR built for behavioral health Out Patient and IOP/PHP.

Activity Dashboard

Appointment Management

Appointment Scheduling

Calendar Management

Charting

Claims Management

Client Portal

Clinical Notes

Communication Management

Compliance Tracking

Confirmations/Reminders

Customizable Forms

Customizable Reports

Customizable Templates

Document Management

E-Prescribing

Electronic Payments

Electronic Signature

Email Marketing

Employee Management

EMR/EHR

For Group Therapy

For Mental/Behavioral Health

For Psychiatrists

HIPAA Compliant

Initial Assessments

Insurance Eligibility Verification

Invoice Management

Medical Billing

Medication Management

Mobile Access

Multi-Location

Multi-Provider Practice

Online Booking

Patient Communications

Patient Intake

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Practice Management

Prescription Management

Progress Notes

Progress Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Secure Messaging

Self Service Portal

SMS Messaging

Template Management

Therapy Notes

Treatment Planning

Workflow Management

Valant EHR Suite

Android

Web-based

Windows

iPad

iPhone

Nurse Practitioner

The trainer was also fantastic. This is geared towards mental health and they do an amazing job with every mental health inventory imaginable.

Co Owner/Billing Manager

I have been using Valant software for over a year now and it is has saved me a large amount of time with the awesome reporting features that come with the software.

psychiatrist

Customer service is severely lacking, especially their accounting department, who will never answer the phone or call you back if you need to dispute a charge.

Physician Assistant - Psychiatry

Both the Therapists and Prescribing Clinicians have adapted well to it, and I as a Prescribing Physician Assistant find it an excellent way to follow and care for my patients.

Clinical Director

Valant is incredibly easy and intuitive to use. It was designed for behavioral health care providers specifically, so all of the functionality is geared toward those who provide mental health care.

owner

The company constantly works to keep it up to date, tech assistance is prompt and always helpful, and in general it's a beautiful, well-designed system.

Managing Director

Horrific customer service and dishonest leadership team.

ARNP, PMHNP

The tech support services have greatly improved since the first time I used Valant. They are patient and knowledgeable whenever I have questions or need help walking through different issues.

Valant is an example of what can be achieved with a great team of programmers and support personnel. This will be a well spent investment in your practice.

Operations Administrator

I LOVE that you can actually type in a patient name in reports and it actually takes you to the letter in the alphabet rather than having to scroll through the entire list of patients.

Nurse Practitioner/practice owner

From a provider perspective, trying to document has been a nightmare in the new platform too. This software isn't 2015 certified either which has resulted in problems with one of our payers.

Intake Coordinator

I like that everything EHR is in 1 place adn the system is user friendly.

Community Rehabilitation Specialist

Easy to maneuver through the system. I like the 'reoccurring' option.

Your customer service team is one of the best in the business. They know their stuff and if they don't know, they find someone who does.

Owner

Ease of use , intuitive steps, complete risk assessments in progress notes , access 24/7 from anywhere due to cloud storage.frequent updates keep us cutting edge Love it.

Very poor customer support. Not able to connect to other products.

Office Manager

For the cost, Valant has a good set of features (appointments, notes, billing are all integrated in one system).

Therapist

Great EHR for Mental health/Substance use therapist.

Valant EHR Suite screenshot: Valant EHR Suite dashboard view

Valant EHR Suite screenshot: Valant EHR Suite patient interaction 

Valant EHR Suite screenshot: Valant EHR Suite scheduler serves as a hub

Valant EHR Suite screenshot: Valant EHR Suite mobile notes

Valant EHR Suite screenshot: Valant EHR Suite action items

Valant EHR Suite screenshot: Valant EHR Suite view/edit charges

Valant EHR Suite screenshot: Valant EHR Suite prescription report

Valant EHR Suite screenshot: Valant EHR Suite outcome measures

Valant EHR Suite screenshot: Valant EHR Suite Collaborate with clients and additional participants 

Valant EHR Suite screenshot: Valant EHR Suite patient information

Valant EHR Suite screenshot: Valant EHR Suite manage entire patient process

Freelancers

Large Enterprises

Mid Size Business

Small Business

Intuitive, end-to-end Behavioral Health EHR with configurable forms, clinical workflows, assessments, outcome tracking, reporting, billing, analytics, business intelligence, patient portal, mobile and virtual care to improve clinical, administrative, and revenue operations.

Behavioral health EHR that offers a recovery-focused suite of solutions that leverage real-time analytics and clinical decision support to drive value-based care.

Your organization can enhance end-to-end clinical productivity, reduce procedure delays and cancelations, and improve the patient experience with Provation Apex features like:

-Document management
-Automated patient instructions
-Online intake
-Appointment notifications

Comprehensive and configurable Behavioral Health EHR that improves clinical, administrative, and financial operations with intuitive workflows, form builder, assessments, telehealth, patient portal, mobile access, inpatient and integrated care, reporting, analytics, and Business Intelligence.

Alerts/Notifications

Care Plan Management

Claims Scrubbing

Clinic Interoperability

Coding Assistance

Decision Support

Document Storage

Documentation Management

File Sharing

For Substance Abuse Therapy

Generative AI

Immunization & Allergy Tracking

Lab Integration

Meaningful Use Certified

Medication Alerts/Warnings

Medication Database

Mobile App

ONC-ATCB Certified

Outcome Assessment Tools

Revenue Management

Task Management

Telemedicine

Telemedicine Integration

Teletherapy

Third-Party Integrations

Qualifacts Credible

Risk Manager

Our agency has used Credible for over 14 years. We have had good experiences with troubleshooting when issues have occurred, and resolution to ticket entries is positive and timely.

Clinical Supervisor

I hate when updates are made and things that were never a problem before is now a problem. Most of the updates seem pointless.

Data Analyst

I also appreciate the high level of customizability that Credible offers, along with its seamless integration with a powerful BI tool like Yellowfin.

Manager

The ease of using this software is great. When we have auditors come in they are amazed on how easy it is to navigate through the records.

LADC

Difficult to navigate, difficult to use, difficult to train new employees, difficult to learn, etc. I've used several different types of software, and this one is the absolute worst.

Director of Support Operations

Overall, the experience has been pretty smooth and comfortable. Any time I have run into difficulty I have had great support from the employees at Credible.

Healthcare Integration Manager

This EMR is extremely costly for what it offers and customer service is horrific.

Executive Director

Overall, my experience has been good. Qualifacts staff have been responsive to my questions and concerns over the past year or so.

Peer support Specialist 

Because of my job i work a lot in the community and this helps me to keep my schedule straight and keep my clients information secure.

Prescriber 

The orders and services of other providers show up on my Home Screen, which I suspect is a HIPPA violation, since many of them are not my patients.

I have worked with Qualifacts for 7 years and my experience has been fairly positive. They are getting much better at communicating changes and issues within the system.

Medical Director

It is fairly self explanatory, has integrated e-prescription platform, embedded guide to help with making sure you are documenting enough to bill the right level of care.

There appears to be more and more occurrences of latency issues. This causes a lot of frustration among clinical staff.

Credible is the first EHR I’ve worked with, and I’m grateful for the experience. I feel that the onboarding and learning process could have been much more challenging with another system.

I am on the Arkansas User Group. There are always complaints about task tickets and no resolution to them.

Senior Systems Administrator

Ease of use for system administrator and users.

I just don't feel the value for the money spent on that training was worth it. In the past, there have been issues with timeliness in responding to problems or issues.

Director of Quality Improvement

We have had a lot of transition in the support staff assigned to us as we are an outlier state. The package continues to get more expensive and some of the special features are add on costs.

Valant EHR Suite vs Qualifacts Credible Comparison (2026)

Valant EHR Suite

Qualifacts Credible

Overview

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Pricing

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Key features

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