Valant Pricing, Features, Reviews & Comparison of Alternatives

Valant

A cloud based behavioural health platform

4.0/5 (174 reviews)

Valant overview

What is Valant?

Valant is a cloud based integrated EHR software suite that supports administrative operations of behavioral healthcare practitioners, agencies and clinicians. The software offers an array of features including appointment scheduling, treatment planning, medication management and billing and reporting.

Valant collects and organizes data from patients & practitioners, documents them using guided protocols, and stores them securely. Actionable insights and reports are also generated based upon the data collected. The flexible and extensible data model of the product allows users to extract, report and visualize data in real-time. Integration features supported within the product allow data to be made available on different tools within the suite including for clinical notes, scheduling, billing and business report; this helps reduce duplication of data and saves time. Valant also has prescription and medication management features directly integrated into users’ clinical workflows. The software offers a library of clinical measurements and treatment plans that support Golden Thread methodology. The tool also supports accounting and back office functions by providing features for automatic charge creation, claim turnaround, cash collection, electronic remittance advice functionality and electronic explanation of benefits.

The Valant platform and software suite is targeted at enterprises and private practitioners including prescribers, non-prescribers and multi-disciplinary group practitioners. The software can be customized and configured based on user requirements and can also be accessed on smart phones and tablets.
valant.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Valant screenshot: Valant lets clinics accept electronic payments from patientsValant screenshot: Valant login pageValant screenshot: Valant offers customizable calendars to help schedule appointmentsValant screenshot: Valant stores patient data which can be accessed by other tools such as clinical notes and scheduling within the software

Valant user reviews

Value for money
Features
Ease of use
Customer support
  3.7
  3.9
  4.0
  4.1
Cindy Blevins

Superior software for private practice

Reviewed 2016-04-21
Review Source: GetApp

We have been using Valant in our private practice for about 16 months now and love it! It is easy to use, very intuitive, and the IT support is FANTASTIC!! Initial set up was smooth with a great deal of support. Also easy up upload your own support documents. I highly recommend it!

Pros
Easy to use Intuitive IT Support Set up to comply with insurance

Cons
Does not have a To Do or Reminder list to use in calendar--would love to have that When setting up NEW client, for example child of a parent already in the system, would like to be able to view parent demographics at same time to transfer information.

Rating breakdown

Value for money
Ease of use
Customer support

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Carly Bloomfield

Expensive for solo practices

Used daily for 2+ years
Reviewed 2020-07-30
Review Source: Capterra

Customer service was slow to respond and/or didn't respond at all. It takes some getting used to. Valant was a functional ERA but it was too "much" for me being a solo provider which resulted in it being too expensive.

Pros
Billing was easy. It auto-posts ERA. They offer the ability to customize note templates. Valant offers reminders either through text or email.

Cons
For a solo practice it was expensive and offered a lot of features a solo provider doesn't need. The treatment plan tool wasn't as smooth as I thought it would be. It took a lot of time to setup and complete the training before using. The cost of Valant is separate from the cost of using a clearing house.

Response from Valant Medical Solutions


Thank you for your feedback, Carly. We appreciated having you as a customer and genuinely hope you are able to find a solution that better fits your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Melissa Satti

Overpriced for an outdated, frustratingly slow and buggy system

Used daily for 1-2 years
Reviewed 2019-02-22
Review Source: Capterra

Was hopeful but after signing on under the promise of an upgrade due 6 months after my contract started, a year later I am still waiting for said upgrade while now we are experiencing so many crashes and freezes a day, we literally don't have time to call and report anymore as it is now costing me money to use the program, staff who are now drastically impacted by them not being able to perform their job in a timely and efficient fashion, and then sit on hold for 45 minutes to report an issue that we reported numerous times without being provided an actual solution or anything that would make it worth staying with them while we are being negatively impacted on a daily basis due to these technical issues.

Pros
It had all the components I need for a large practice, billing, scheduling, note templates, cc integration, e-prescribing, reports, and reminders and some extra like a portal, although useless, measures, and the ability to have seperate locations.

Cons
Where do I start? Crashes numerous times a day is the biggest one, won't sync to a google calendar in the right time zone, there is no mobile app, just a mobile site version, client portal doesn't do much of anything other than send measures to clients to fill out in advance, be able to download a pdf of their statement, and send secure messages to one provider only. Would it be too much to ask to be able to send intake paperwork for an electronic signature or at least be able to integrate with an e-sign program like Intake Q? If you have a multi-specialty practice which has a prescriber, clients can not send secure messages to their therapist and to their prescriber. Clients can't send messages to the admin or schedulers. It only sends an email users that they have a secure message in Valant to review if it comes from a client but not from another user in the practice. The reminders are queued up to be sent out 72 hours in advance so if clients cancel after that, they still get reminders. Reminders don't include office location if you have multiple office locations and can't be customized. Even though the note templates are expansive for some reason, some of the fields that are present on both intake and return visit notes, not all of the content from those fields carry over from the intake into a return visit progress note such as mental health history! And that field is one that will appear on all notes even when it is not filled out, unlike some tabs that will be omitted

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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JEANNE GEORGE

Exceptional Software and Exceptional Performance

Used daily for 2+ years
Reviewed 2019-11-07
Review Source: Capterra

I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.

Pros
What I like most about the software is the way I can fluidly maneuver through the screens with ease and that I can have multiple tabs up at the same time.

Cons
I don't necessarily have a con but it would be great to integrate Telehealth Services capabilities within the software.

Response from Valant Medical Solutions


Hi Jeanne! Thank you for leaving a review. We are pleased to hear about the ease of use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyle Runnels

The Best Mental Health EMR - Bar None!

Used daily for 2+ years
Reviewed 2020-01-13
Review Source: Capterra

Excellent!

Pros
It allows me to focus more on patient care and not wasting too much time on documentation. I absolutely love Valant and there support team. It’s been a great 10+ years and it just keeps getting better. Thanks

Cons
There have been a few minor issues over the years but they always fix/improve them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Valant pricing

Pricing options
Subscription
View Pricing Plans

Contact Valant for price/quote

Valant features

Billing & Invoicing
Charting

API (132 other apps)
Activity Dashboard (210 other apps)
Appointment Management (232 other apps)
Automatic Notifications (154 other apps)
Calendar Management (148 other apps)
Claims Management (162 other apps)
Client Portal (141 other apps)
Compliance Management (170 other apps)
Customizable Reporting (136 other apps)
Document Management (146 other apps)
Document Storage (124 other apps)
HIPAA Compliance (254 other apps)
Records Management (202 other apps)
Reminders (220 other apps)
Reporting & Statistics (214 other apps)
Self Service Portal (141 other apps)
Third Party Integration (130 other apps)
Workflow Management (157 other apps)

Additional information for Valant

Key features of Valant

  • Visualize and reduce accounts receivables
  • Track outcomes of sessions
  • Streamlined cash collection
  • Visualize and analyze data
  • Accept payments and generate receipts
  • Mobile app-based user experience
  • Create comprehensive clinical notes
  • Actionable, real-time reports
  • Reports on clinical, clerical and financial functions
  • Manage your practice using scheduling tools
  • Documentation tools
  • Secured and organized charts
  • Action reports for all practice functions
  • Built in alerts and reports
  • Integrated billing
  • Customizable pre-set appointments & calendars
  • Business Intelligence tools
  • Paperless practice
  • Capture patient and staff signatures
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Benefits

● Valant has an elastic and scalable data model that helps clinicians and practitioners collect and visualize data, extract actionable insights and store the data securely.
● The software lets users create comprehensive clinical notes on electronic devices and tracks updates and outcomes in a summarized form.
● The tool helps improve efficiency by pre-populating clinical notes with information from other records such as patient, portal, charts and calendars, thereby reducing duplication and saving time.
● Valant helps manage medications and prescriptions through electronically prescribed controlled substances (EPCS), e-prescribing and built-in alerts and reports.
● The product offers a content library of evidence based practices from where users can choose workflows based on their requirements.