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Behavioral Health EHR, PM, Billing, and Telehealth software
Valant EHR Suite Pricing, Features, Reviews and Alternatives
Valant EHR Suite product overview
What is Valant EHR Suite?
Valant is a cloud-based integrated EHR software suite that supports administrative operations of behavioral healthcare practitioners, agencies, and clinicians.
Key benefits of using Valant EHR Suite
● Unlike many other electronic health record solutions, Valant includes built-in outcomes measures with automatic scored tracking. You and your providers can employ measurement-based care to negotiate higher reimbursement rates with payers while delivering data-driven treatment for better patient care.
● Valant has an elastic and scalable data model that helps clinicians and practitioners collect and visualize data, extract actionable insights and store the data securely.
● The software lets users create comprehensive clinical notes on electronic devices and tracks updates and outcomes in a summarized form.
● The tool helps improve efficiency by pre-populating clinical notes with information from other records such as patient, portal, charts and calendars, thereby reducing duplication and saving time.
● Valant helps manage medications and prescriptions through electronically prescribed controlled substances (EPCS), e-prescribing and built-in alerts and reports.
● The product offers a content library of evidence based practices from where users can choose workflows based on their requirements.
Typical customers
Platforms supported
Support options
Training options
Valant EHR Suite pricing information
Value for money
3.7
/5
215
Starting from
No pricing info
Pricing options
Value for money contenders
Valant EHR Suite features
Functionality
3.9
/5
215
Total features
48
4 categories
Most valued features by users
Functionality contenders
Valant EHR Suite users reviews
Overall Rating
4.0
/5
215
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.92/10
109
51
23
16
16
Overall rating contenders
Kenneth Z.
clinician
Mental Health Care, self-employed
Review source
Transcript
Kenneth Z.: My name is Kenneth, I'm director of mental health services. And I've given Valant five stars...
JEANNE G.
Accounting, self-employed
Used daily for 2+ years
Review source
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I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.
What I like most about the software is the way I can fluidly maneuver through the screens with ease and that I can have multiple tabs up at the same time.
I don't necessarily have a con but it would be great to integrate Telehealth Services capabilities within the software.
Hi Jeanne! Thank you for leaving a review. We are pleased to hear about the ease of use!
Alisha C.
Mental Health Care, 1-10 employees
Used daily for 2+ years
Review source
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I do apologize for adding this under the heading of EHR Suite. I couldn't find the location for reviewing Valant.io (probably user error! HA!) Anyhow, as I said before, the initial changeover was difficult. I feel that your team has made some very necessary adjustments and those that have not yet changed over will have less trouble than I had. I feel with the customer service that I have received thus far, I have no doubt that your team will be able to make more necessary adjustments in the future that will further help the ease of use.
I was weary of the new valant.io system. Initially, it was difficult to use. Once the team made some much needed updates and I was able to learn the new interface, I actually prefer valant.io to the other system. I like that each click now has its own tab. I LOVE that you can actually type in a patient name in reports and it actually takes you to the letter in the alphabet rather than having to scroll...
I was weary of the new valant.io system. Initially, it was difficult to use. Once the team made some much needed updates and I was able to learn the new interface, I actually prefer valant.io to the other system. The patient statement section needs a lot of work. I need to be able to print simple statements for the patients. I can understand your statements but they are not patient friendly. My patients don't need to see reason codes and charge backs, etc. They need...you were charged, insurance paid this, you owe this due to copay, coinsurance, etc. Also, we all work under one facility. If I only have one facility, I should not need to use the drop down box to put the facility in each time I am adding in a patient.
Hi Alisha, Thank you for the thoughtful review and detailed feedback. Our customer service team is passionate about helping practices like yours and is so appreciative of this positive feedback. We love hearing about what's working well, as well as what we can continue to improve, and your product suggestions have been passed along to our development team. Thank you so much!
Melissa S.
Mental Health Care, 11-50 employees
Used daily for 1-2 years
Review source
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Was hopeful but after signing on under the promise of an upgrade due 6 months after my contract started, a year later I am still waiting for said upgrade while now we are experiencing so many crashes and freezes a day, we literally don't have time to call and report anymore as it is now costing me money to use the program, staff who are now drastically impacted by them not being able to perform their job in a timely and efficient fashion, and then sit on hold for 45 minutes to report an issue that we reported numerous times without being provided an actual solution or anything that would make it worth staying with them while we are being negatively impacted on a daily basis due to these technical issues.
It had all the components I need for a large practice, billing, scheduling, note templates, cc integration, e-prescribing, reports, and reminders and some extra like a portal, although useless, measures, and the ability to have seperate locations.
Where do I start? Crashes numerous times a day is the biggest one, won't sync to a google calendar in the right time zone, there is no mobile app, just a mobile site version, client portal doesn't do much of anything other than send measures to clients to fill out in advance, be able to download a pdf of their statement, and send secure messages to one provider only. Would it be too much to ask to...
Donna C.
Mental Health Care, self-employed
Used daily for 6-12 months
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Tech support people are nice, but when there is a system-wide issue, they do not answer the phones. They have been unable to solve the repeated crashing of Silverlight and the issue with not accepting diagnoses when entered in mobile notes.
I like that it is just for psychiatry and I like mobile notes. I like having integrated prescribing, billing, and credit card processing, electronic EOB's from payers. I like that there is an app for my iPad and iPhone so I can take a quick look at notes and write prescriptions. I like the reminders that the system gives, the ease of scheduling appointments and entering payments. With an electronic EOB, you just hit a button and all the payments and adjustments are recorded automatically. Beware that the integrated insurance clearing house adds more to the monthly fee you pay.
I have been using this for 10 months. There are recurring problems that no one can seem to solve. When I entered nonclinical patient information in the "patients" tab and hit save, Microsoft internet explorer would crash, but not every time. I made repeated calls to tech support and their solution was to change browsers to Firefox. I have done so, but still have the same issue except the message...
nishendu v.
Medical Practice, 1-10 employees
Used daily for 2+ years
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System works but if something goes wrong you are on your own. They used to have decent phone support but that has gone by the wayside. This morning we cannot upload documents ts and there is no one to help.
I can access it from anywhere, specifically meant for psychiatric practice.
Very poor customer support. Not able to connect to other products The keep promising new features but things rarely work
Hello Dr. Vasavada, We sincerely appreciate you taking the time to leave a review. We are proud of our ability to provide specialized support to behavioral health practices and are very sorry you have not had a good experience thus far. We recognize that we had a brief period of time where support wait times were unacceptable. We're happy to report that we have recently made some significant changes to our support process that have resulted in a much better experience for our customers. Since November 2020, we have maintained consistent wait times under two minutes and in December, 75% of our calls were answered in less than 15 seconds. We are committed to maintaining this consistency moving forward. We hope to earn your trust again.
Valant EHR Suite FAQs
Valant EHR Suite has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Valant EHR Suite?
Q. What languages does Valant EHR Suite support?
Q. Does Valant EHR Suite support mobile devices?
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