WebPT vs IntakeQ

Mindbody

SimplePractice

Tebra

CounSol.com

Jane

Prompt

Compare WebPT and IntakeQ based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Fusion

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

SPRY

SPRY Therapeutics, Inc. is the inventor of SPRY EMR, an integrated practice management solution that enables rehab therapy professionals to succeed.









Nookal

Nookal is a comprehensive practice management solution designed to streamline clinic operations, improve client experiences, and boost efficiency.

WebPT is the most powerful physical therapy platform on the market. WebPT offers PT-specific workflows, billing codes, customizable profiles, and templates to help streamline clinical processes from start to finish. Easily manage your patients—and your practice—with WebPT.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Availability Management

Billing & Invoicing

Calendar Management

Calendar Sync

Care Plan Management

Charting

Chat/Messaging

Claims Management

Claims Scrubbing

Client Portal

Clinic Interoperability

Coding Assistance

Commenting/Notes

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Electronic Payments

Email Marketing

EMR/EHR

Exercise Library

Faculty/Staff Management

For Chiropractors

Forms Management

For Occupational Therapists

For Physical Therapy

For Speech Therapists

Goal Setting/Tracking

Healthcare Compliance

HIPAA Compliant

Historical Reporting

Insurance Eligibility Verification

Insurance Management

Invoice Management

Live Chat

Medical Billing

Mobile Access

Multi-Location

Multi-Physician

Multiple Appointment Types

Multi-Provider Practice

No-Show Tracking

One-to-One Messaging

Online Forms

Online Scheduling

Patient Intake

Patient Management

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Records Management

Recurring Appointments

Referral Tracking

Reminders

Remote Treatment Planning

Reporting/Analytics

Reporting & Statistics

Revenue Management

Role-Based Permissions

Scheduling

Self Service Portal

SMS Messaging

SOAP notes

Surveys & Feedback

Task Management

Task Scheduling

Telemedicine

Template Management

Third-Party Integrations

Treatment Planning

Video Conferencing

Virtual Meetings

Wait List Management

Workflow Management

Reviewers appreciate that WebPT offers affordable options for solo practitioners and a free version with basic features. Some users say costs rise sharply with more users, and they report frequent price hikes and hidden fees reduce value for money.

Value for money

The WebPT integration most frequently cited by reviewers is Therabill, a therapy product rated 4.0 out of 5 for its integration with WebPT.

Integrations

By industry, WebPT reviewers are most commonly professionals in medical practice (59%). The most frequent use case for WebPT cited by reviewers is physical therapy (72% of reviewers).

Open Source

WebPT

Web-based

Windows

Chromebook

Linux

Starter

Enhanced

Ultimate

Physiotherapist

Updates usually were timely and did not occur during work hours, so did not impact my ability to perform work related duties/tasks

Office Manager

My clinic began printing the next day's schedule out in case we lost access to who was meant to come in. When the site would shut down we'd be locked out of access for an hour minimum which is very stressful in a medical office.

Owner

Their standard of care is it takes 30 days to respond to an email. And most times it is 6 weeks before a response is given. If a billing needs a corrected claim, it takes 2 months or more to correct and we have lost money due to timely filing because to their poor follow up.

Director

It took numerous frustrating calls and hours on hold to finally establish a payment arrangement, only to find that our payments were not being properly credited to our account. Despite ongoing attempts to resolve these issues, including stopping payments while awaiting resolution, we received no notice before they abruptly discontinued their services.

Physical Therapist

I also love that everything—scheduling, billing, and reporting—is all in one place, making things so much more streamlined. Since it’s cloud-based, we can access patient records from anywhere, which is a huge plus.

The built-in compliance features help keep us on track with Medicare and HIPAA, so we don’t have to stress about audits.

Physical Therapist Assistant

It negatively affects the daily workflow, delays documentation significantly and can put a clinician behind all day due to the aforementioned issues.

Owner Physical Therapist

They are making me legally out of compliance for not being able to provide required access to records.

The compliance features give us peace of mind, and having cloud-based access is a huge plus. While the billing system has a bit of a learning curve, the support team is always helpful when we need them.

I did not like that the Thera bill feature was not all in one platform.   Although the two are linked is not very convenient to use another web-based system to submit claims.

Owner and PT

It doesn’t work! If you’re ok with a system that crashes and has technical issues every other day to the point that you don’t know your schedule and can’t bill for your services then webPT is for you!

There is no way to find an individual record by name or date of service,  

The only downside we’ve noticed with WebPT is that the billing system can be a bit complex, especially for those new to the platform.

Occupational Therapist

I frequently would forget random small boxes that needed to be checked and it was difficult to just do my note and report on my session.

Physical therapist

I appreciate the templates for various special tests/exams for PT, making it easier to document data for tests during an eval, progress note, and discharge.

Speech language pathologist

Loved the evaluation feature when writing reports such as initial evals or progress reports

Clinical Guest Coordinator

I don't like that it does not communicate with the other system I work with daily.

It’s made our clinic more efficient with its easy-to-use interface and all-in-one system for scheduling, documentation, and billing.

Web PT made documentation needs easy and direct even for those new to charting.  

Customer manager

WebPT is quite expensive and has time to time outage which affects its implementation.

It is all encompassing and love that it has billing and notes and schedules

I wish WebPT had a smart phrase/list feature like Epic has to auto-populate a phrase or list by typing in a shortcut to make documenting more efficient.

Poor placement of goals when writing daily notes.

This was “in the works” years ago, but it has still not been fixed.

I liked that there was a free version which was very useful for the pro-bono clinic where we used this software.

Overall I still like it more than other EMR and documentation systems I have used, but feel there is still plenty of room for improvement.

Software ease of use and ability to document and access patients records seamlessly.

It was visually overwhelming and stressful to do documentation on this platform.

Scheduling was very easy and straight forward as well .

President

The billing program follows no standard accounting processes.

Billing Manager

I like the view options between days/weeks at a time.

Owner/ PT clinic director 

I have to made a chart for the internal payments collection and billing and often I want a one time only option.

seemed out dated and information didn't always go to therabill and we didn't know.

I enjoy how easy it is to locate tabs and input data.

The only feature that I wish was better is when downloading patients files it will not let me save as a PDF.

Managing Partner

Can bill, schedule, document, order supplies, and get CEUs all with the same platform!

Billing

WebPT was good at assisting you when you needed help and the onboarding was good too.

Co-Owner; Treating staff

Generally, support is poor - and I stand by this on all fronts.   If they answer you within 48 hours they count it as "responding", but in reality they don't usually solve the problem - they just ask a question to divert it and "pass the buck".

We reviewed this EMR to potentially switch to, but ultimately decided that we would not.

It did the job but took forever to navigate and was not very user friendly.

You don't have to be a medic person to implement it.

Customer service, billing, professionalism

Therabill's billing reports are lacking sophistication and basic functions of a billing software.  

The clean display, ease of changing/creating schedules, charts that keep up with patients' visits.

Billing Director

Sometimes the reminders do not get sent to patient and following updates WebPT is sometimes down for significant time.

I highly recommend WebPT in any medical office.

Billing Service

Patient Clinic

Patient Schedule

Documentation

Navigation

Goal Measure Outcome

Customer Support

Evaluation

Daily Note

Bugs and Issues

High and inconsistent pricing

Owner/LMT

He immediately told me that I would be looking at paying $300-$700 a month and asked if that was something I could afford because he didn't want to waste time, you know giving me a demo like we were supposed to be doing.

56% of reviewers feel negative about WebPT’s pricing. Some users say the software is expensive, especially for solo practitioners or small clinics, and that costs can increase unexpectedly. Reviewers report frustration with frequent price hikes, lack of transparency about additional fees, and feeling that the value does not match the cost. Some users indicate that the expense of add-on features and integrations makes the overall package less affordable. Reviewers feel that high pricing impacts their decision to continue using the platform.

WebPT vs IntakeQ Comparison (2026)

WebPT

IntakeQ

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives