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IntakeQ
4.8
(274)

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Web-based intake forms management software

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(10)

IntakeQ Pricing, Features, Reviews and Alternatives

IntakeQ product overview

Price starts from

49.90

Per month

Flat Rate

What is IntakeQ?

IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share case forms with their patients, and receive them back completed & signed electronically before their next appointment. The product automates the form intake process thereby improving recordkeeping and customer/patient onboarding. The solution is well suited for the needs of individual practitioners, as well as for clinics and big hospitals.

Key benefits of using IntakeQ

? IntakeQ enables healthcare professionals to electronically share case histories & other forms with their patients, and have them back before their appointment is scheduled.
? The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping.
? The solution offers integration with the customer's website from where they can deliver embedded questionnaires.
? IntakeQ enables customers to convert or re-create their existing intake and consent forms into an electronic format.
? The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation

IntakeQ pricing information

Value for money

4.7

/5

274

Starting from

49.90

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

IntakeQ features

Functionality

4.5

/5

274

Total features

62

7 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Reminders
Patient Records Management
Document Management
Multi-Location
Appointment Scheduling

Functionality contenders

IntakeQ users reviews

Overall Rating

4.8

/5

274

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

217

49

5

2

1

Pros
Wonderful experience, super helpful and friendly customer service. Would highly recommend this product.
Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.
My clients like the opportunity to complete the forms in the comfort of their home and have it done when they come into my academy. The customer service is outstanding, especially Mike.
Cons
The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.
Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.
I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

Overall rating contenders

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Kelly Elise U.

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Favorite EHR

Reviewed a month ago

Incredible! Such great customer service and an amazing product.

Pros

This EHR is so affordable for a group practice compared to others that I've used. The customization is incredible as well. While the front-end work is a lot, it is so worth it to set up your systems well.

Cons

I wish there was slightly more of an ability to customize insurance billing information.

AI
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Asha I.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Perfect for small practice

Reviewed a year ago

Overall perfect for providers with their own cash pay practice and especially those focused on wellness. Because everything has to be created (ie no pre-installed icd codes , you have to put them in manually) this may not be best for physician in regular practice.I hope they increase a few features without making it complicated

Pros

I should first emphasize I am a solo practitioner , with focus on wellness and limited services. I wanted a program that allows online patient scheduling, visit notes , pay via credit card and some billing of insurance and Hippa communication. Most programs that offer this have excessive features and design for practices with front desk and support staff instead of the practitioner. IntakeQ offered...

Cons

Patient portal and emails could be more simple . Sometimes patient get up to 3 emails for steps related to appointment. Patient should be able to complete consent and intake while making appointment instead of after . Wish you could pull journal and intake entries in to visit or SOAP note. I would like them to add features that may be more helpful for advanced practitioners such as labs , or pictures into note . I have submitted claim yet , so not sure how smooth that is.

FR
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Freedom R.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Practice Management!

Reviewed a month ago

I have tried other top brands trial and I'm sticking with IntakeQ. It's easy to use, reliable and efficient.

Pros

IntakeQ has everything a clinician needs and for every budget. I don't one one complaint about their services. Whenever I have questions their customer support is impeccable. Most of the time in less than 24 hours I received the support I need. It has so many features and is less expensive than other known brands.

Cons

This software it's as close to perfect. I wish it would have note entries to select but for the affordable price and the several features it offers, I'm happy with intakeq.

TD
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Te D.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I like the tool but need more flexibility and workflows to support my business.

Reviewed 5 years ago
Pros

Hippa compliance is the primary driver for the why we moved to the SW as well as being able to have clients complete forms online. I like the professional look and feel. The search is helpful.

Cons

Not enough flexibility for processing intakes in bulk. Would like the ability to transfer in bulk between providers, link custom template office use fields with client custom fields so certain notes are pulled into the client's record. We need more flexibility in configuring the SW to meet our business needs. We have to use a separate scheduling SW because intakeq doesn't offer the same flexibility...

Vendor response

Hello, Thank you for your feedback! We understand that your business has a special workflow after the intake is completed. Unfortunately, custom document workflows is a little out of our scope at this time. You may want to look into our client tags feature, which can be automated and allows you to filter by tags later. Also, you can always use our APIs if your business needs something more sophisticated. Feel free to contact our support at hello@intakeq.com if you need any assistance with improving your workflow!

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Angela S.

Verified reviewer

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gives you control

Reviewed 19 days ago

Overall I have been pleased and satisfied with it. I like the level at which I can individualize it. The developers frequently improve and add more to it. Also, The price has stayed very reasonable.

Pros

It had everything I needed for practice management, and I could integrate it with online services I was already using, such as Square, Office Ally, and Google Workplace. The price was reasonable, and I had more control over how to set everything up, i.e. documentation, the client portal, and automated processes.

Cons

Some things took a while to figure out how to do, and there have been some bugs. I wish there was more control over organizing documentation under a client's profile. I had experience developing documentation and using integrations with Google Workspace Apps, so it was probably an easier transition for me than it would be for someone who didn't have that experience.

IntakeQ FAQs and common questions

Q. What type of pricing plans does IntakeQ offer?

IntakeQ has the following pricing plans:
Starting from: $49.90/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of IntakeQ?

IntakeQ has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does IntakeQ support?

IntakeQ supports the following languages:
English


Q. Does IntakeQ support mobile devices?

IntakeQ supports the following devices:
iPad


Q. Does IntakeQ offer an API?

Yes, IntakeQ has an API available for use.


Q. What other apps does IntakeQ integrate with?

IntakeQ integrates with the following applications:
Dropbox Business, Zapier, Google Drive, Square Point of Sale, Zoom Meetings, Square Payments, Stripe, RevolutionEHR, Google Calendar


Q. What level of support does IntakeQ offer?

IntakeQ offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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