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IntakeQ Pricing, Features, Reviews and Alternatives

IntakeQ product overview

Price starts from

$

49.90

/momonth
Per Feature

What is IntakeQ?

IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share case forms with their patients, and receive them back completed & signed electronically before their next appointment. The product automates the form intake process thereby improving recordkeeping and customer/patient onboarding. The solution is well suited for the needs of individual practitioners, as well as for clinics and big hospitals.

Key benefits of using IntakeQ

● IntakeQ enables healthcare professionals to electronically share case histories & other forms with their patients, and have them back before their appointment is scheduled.
● The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping.
● The solution offers integration with the customer's website from where they can deliver embedded questionnaires.
● IntakeQ enables customers to convert or re-create their existing intake and consent forms into an electronic format.
● The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos

IntakeQ pricing information

Value for money

4.7

/5

264

Price starts from

$

49.90

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

IntakeQ features

Functionality

4.6

/5

264
Total Features63 7 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Reminders
Claims Management
Appointment Scheduling
Patient Records Management
Self Service Portal

Functionality contenders

IntakeQ users reviews

Overall rating

4.8

/5

264

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

211

47

4

1

1

Pros
It appears to be a perfect balance of user friendliness with complex features. I have an outpatient practice where it is important to get guardian signatures.

MH

Michael H.

Every practice, no matter the size, NEEDS a service like this and IntakeQ does it the best at the best price.

BL

Bryan L.

Love the versatility, easy to send forms, patient side is clean and easy to use, really like the signature option, HIPPA compliance feature is great.

AB

Alicia B.

Cons
The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.

BB

Brenden B.

Occasionally it will give users feedback that the form is incomplete and can be confusing for them. Sometimes the email goes to their spam and they miss the email and we need to remind them.

JA

Judy A.

I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally.

LS

Lori S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best customer service on the planet

Reviewed 3 years ago
Pros

I absolutely LOVE IntakeQ. The best thing about it is the customer service. I've never before experienced such quick answers to my questions online. And they are super helpful and will bend over backward to help you. Allow me to tell you a story about this! We were scrambling in my group counseling practice to send out new forms to all of our clients (hundreds) before the start of 2019. It was critical...

Cons

I cannot think of any cons for IntakeQ!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love this platform

Reviewed a year ago

I am incredibly satisfied! I was looking for something highly customizable and it met ALL of the criteria I was looking for when I changed platforms!

Pros

I have been using IntakeQ since Jan 2020. I found this platform after being dissatisfied with the one I was previously using. I couldn't be happier with the change. 1. I was already using SRfax and this is integrated with that fax program 2. It take a little time to customize everything, but it is well worth it and the customer service response is great and fast. 3. I love that the booking and billing...

Cons

While the customer service is fast and generally meets my needs, it is always be email and sometimes I would prefer a phone conversation. If needed, they will schedule a phone call, but email is definitely the "go to" way they address inquiries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I like the tool but need more flexibility and workflows to support my business.

Reviewed 4 years ago
Pros

Hippa compliance is the primary driver for the why we moved to the SW as well as being able to have clients complete forms online. I like the professional look and feel. The search is helpful.

Cons

Not enough flexibility for processing intakes in bulk. Would like the ability to transfer in bulk between providers, link custom template office use fields with client custom fields so certain notes are pulled into the client's record. We need more flexibility in configuring the SW to meet our business needs. We have to use a separate scheduling SW because intakeq doesn't offer the same flexibility...

Vendor response

Hello, Thank you for your feedback! We understand that your business has a special workflow after the intake is completed. Unfortunately, custom document workflows is a little out of our scope at this time. You may want to look into our client tags feature, which can be automated and allows you to filter by tags later. Also, you can always use our APIs if your business needs something more sophisticated. Feel free to contact our support at hello@intakeq.com if you need any assistance with improving your workflow!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ease of non contact paperwork

Reviewed 4 months ago

I overall love the ease this has make paperwork. Not all patients like it, but we do.

Pros

I love that we can send all forms needed to patients to fill out prior to the appointment. The ease of checkin is a huge importance to use. The non-contact is also helpful with recent events. Intake uploads these forms directly to the patient's chart.

Cons

I would like the schedule to be synced from Rev to Intake. That way we wouldn't have to type in each individual patient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Super Customizable, thanks to [SENSITIVE CONTENT HIDDEN]!!!

Reviewed 8 months ago

I cannot say enough GREAT things about [SENSITIVE CONTENT HIDDEN] with IntakeQ. When I let him know that, due to the answers received from the other Customer Service/our Onboarding rep, we may need to move to a new product after all, he jumped on the case! Not only was he able to give us answers that we needed, but he was able to get the system set up for us in a way that made it so we didn't need to switch products after all! I cannot say enough about how he went above and beyond to make sure we were able to work with the system, really showcasing how flexible it can be based on our needs.

Pros

We have been able to implement this into our needs rather easily! It's exciting to be able to provide our clients with a far more seamless option to go from sign-up with us to appointment.

Cons

We did have some issues with getting it to reflect the things we needed, at first. After speaking to several Customer Service reps, they made it sound as if it might not be possible to implement what we needed.

IntakeQ FAQs and common questions

IntakeQ has the following pricing plans:
Starting from: $49.90/month
Pricing model: Subscription
Free Trial: Available


IntakeQ has the following typical customers:
Freelancers, Mid Size Business, Small Business


IntakeQ supports the following languages:
English


Yes, IntakeQ has an API available for use.


IntakeQ integrates with the following applications:
Dropbox Business, Zapier, Google Drive, Square Point of Sale, Zoom, Square Payments, Stripe, RevolutionEHR, Google Calendar


IntakeQ offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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