Waystar vs eClinicalWorks

athenaOne

Carepatron

Epic

Practice Fusion

Intergy

TheraPlatform

Compare Waystar and eClinicalWorks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Waystar provides a next-generation, cloud-based technology platform that modernizes the healthcare revenue cycle. Our technology, data and client support work together to eliminate friction in payment processes, streamline workflows and improve financials for providers in every care setting.

Accounting Integration

Appointment Scheduling

Audit Management

Billing & Invoicing

Case Management

Charting

Claims Adjuster Management

Claims Management

Claims Scrubbing

Claims Tracking

Co-Pay & Deductible Tracking

Code & Charge Entry

Compliance Tracking

Customer History

Customer Management

Data Verification

Dunning Management

EHR/EMR Integration

Electronic Claims

Electronic Payments

EMR/EHR

For Anesthesiologists

For Healthcare

Forms Management

HIPAA Compliant

ICD-10 Compliance

Insurance Eligibility Verification

Invoice History

Medical Billing

Medication Management

Monitoring

Multi-Location

Multi-Physician

Paper-Based Claims

Patient Intake

Payment Collection

Payment Processing

Payor Management

Practice Management

Quotes/Estimates

Remittance Advice

Revenue Management

Risk Assessment

Search/Filter

Therapy Notes

Third-Party Integrations

Transaction History

Waystar

Web-based

Provider

I canceled my contract with them, and they would not allow me to cancel and I had to ride it out until the end and pay all their hidden fees. This is ridiculous and a mistake signing up with them.

Billing Assitant

I like most that how easy is the ease of access not only to use but to find benefits.

Billing specialist

I have always had outstanding customer support and the ease of use is very helpful.

Office/Clinic Manager

Allows us to give best patient care without unknowing giving the patient a big bill that will be from care rendered and deductible amount.

Clinical Social Worker

Can be confusing to navigate, and the claims don't seem to register by date of submission. Can be difficult to find a specific claim I am looking for from the hundreds.

Materials Manager

My overall experience with Waystar is very good and useful.

Account Coordinator

I like the monthly webinars as well as the payments solution. It's easy to navigate through and find what you are looking for.

A/R Supervisor

It is easy to use and gives such a great amount of details and data. There are so many features I'm just starting to learn about.

General manager 

Waystar is the most user friendly and comprehensive clearinghouse I’ve ever used. It’s extremely simple to search out needed information.

Office Manager

The Ease of use, Navigation is easy, if there are any problems they are right there to help you out.

Billing Manager

The support staff is great and they answer right away and open/handle tickets promptly.

Owner 

When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them.

BEWARE of WAYSTAR and their Poor Customer Serivce.

chiropractor

If you are a large practice, this program can save you time and money by simplifying the claims processing for you.

It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously.

office manager

It simplifies the way I do billing. It integrates with my  electronic record software and makes the process easy.

Accountant

Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments.

I like that it has a patient credit card payment feature, but I admit, we’re not using that to the full extent it’s capable of, yet.

Waystar screenshot: Login page

Waystar screenshot: The software's eligibility verification function allows users to check patients' insurance coverage

Waystar screenshot: The tool enables users to manage claims processing and view rejected claims

Waystar screenshot: The solution helps in generating active and expired estimates of patient accounts

Waystar screenshot: The tool allows healthcare organizations to manage patient payments

Waystar screenshot: The solution offers analytics feature to create customized reports

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Greenway’s electronic health record (EHR) and practice management platform Intergy offers a user-friendly, specialty-focused solution for ambulatory healthcare practices. It provides tools to manage chronic conditions, capture payer incentives, and thrive in the world of value-based healthcare.

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting, scheduling and lab integration

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders.

Accounts Receivable

Activity Dashboard

Analytics

Appointment Management

Coding Assistance

Customizable Templates

Decision Support

E-Prescribing

For Cardiologists

For Dermatologists

For Family Medicine

For Medical Purposes

For Obstetrics & Gynecology

For Orthopedics

For Pain Management

For Podiatrists

For Primary Care

For Urgent Care

For Urologists

Handwriting Recognition

Inventory Management

Lab Results

Meaningful Use Certified

ONC-ATCB Certified

Order Entry

Patient Engagement

Patient Management

Patient Monitoring

Patient Portal

Patient Records Management

Patient Scheduling

Physician Scheduling

Pre-Registration

Progress Notes

Reminders

Remote Treatment Planning

Reporting & Statistics

Reporting/Analytics

Scheduling

Secure Messaging

Self Service Portal

Templates

Video Conferencing

Voice Recognition

eClinicalWorks

Linux

Windows

This review is true and result of the pain Eclinical causing our office after 2 months. Horrible, Horrible Horrible Custemor service and you can never talk to any supervisor.

Physician

If you hate your very existence on this earth then definitely use eCW for your EMR. I would rather be in prison.

NP student

The ability to choose and make templates is great, the auto populate features are helpful as well and copying and pasting into and out of charts is easy enough and saves time.

Administrative Assistant

It makes the overall patients experience confusing and horrible from the glitchy portal to the wrong reminders. There are so many things wrong with this product.

I would like to give Renzi Russell and especially Tara Carney much of the recognition they deserve for providing excellent customer service and a fantastic knowledge of their positions.

Customer Support

Overall experience is great this program is excellent for patent care and client dr relations.

Medications don't esend reliably, templates awful, spell check worthless, 10 clicks instead of 2-3, and a vast number of useless buttons that cannot be removed.

Project Coordinator

I also look over the schedule to see which patients will be coming in each day. It's a great platform, very robust with a lot of features and easy to jump in and start using for someone new.

Practice Administrator

No enough space to write down all the complaints about this software and their support staff.

Easy to use product with lots of useful features that can be learned and improve efficiency.

Therapist

Fluid and Effective, Amazing for Integrated Health Care.

What a very costly system especially during theses times.

Overall, very efficient documentation interface that works best for clinics.

Eclinical is a great software. We use it for our medical practice for visit notes, internal notes, billing, faxes and medications.

Very cumbersome always had new charges to integrate other equipment or software. No reliable SAM and not accountable.

Horrible, as soon as I saw the entry screen which says "Building your user experience" I felt like I should punch myself in the face.

Psychologist

I have found ECW difficult to learn despite having a two day in person seminar and watching their training modules.

System Administrator

As far as bargain EHRs goes, this is probably front runner, but the industry is lacking in innovation and functionality and this product is no different.

Waystar vs eClinicalWorks Comparison (2026)

Waystar

eClinicalWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives