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365villas vs Smoobu Comparison

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Overview

The only All-In-One Vacation Rental Software comprehensively built for any device including your mobile phone.

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

69

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

100

31

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

86

13

4

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

It is very nice to be confident in the software as you grow, its a nice peace of mind to have, and one more thing to not have to worry about as we increase our revenues and number of apartments.
Great company to work with with really good software. They "listen" to change requests and their support is great.
Integration with other rental platforms is great, and the marketing and branding options allow us to keep our brand on things like rental agreements, which was very important.

Pros

Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

Cons

Communication with the team was not working. Waiting for feedback for more than a week although there were a lot of problems with our project.
After their latest software update (november 2020) we only miss functionality for group reservations.
It is very hard to use from a phone. We end up communicating via Airbnb or VRBO which makes it really hard to communicate with returning guest.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features46
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Management
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Geographic Maps
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Lead Management
  • Lease Tracking
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Profit/Loss Statement
  • Quotes/Estimates
  • Rate Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Search/Filter
  • Single Property
  • Spa/Activity Management
  • Summary Reports
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features73
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Management
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Geographic Maps
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Lead Management
  • Lease Tracking
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Online Payments
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Profit/Loss Statement
  • Quotes/Estimates
  • Rate Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Search/Filter
  • Single Property
  • Spa/Activity Management
  • Summary Reports
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations4
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations9
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier