365villas Software Pricing & Features

AWESOME. Just great. Sure, a couple things could be improved, but 365 is head and shoulders above all of the competition. They have a useful, modern product and a helpful, responsive staff. We are very grateful to have found them. There are so many great things about 365. I did a TON of research on different CRM options before settling on 365villas. We are a 14-unit vacation cottage business, and for us 365 was the best by far. They are a breath of fresh air. 365villas does all the things that you'd expect of a modern lodging CRM: calendar sync, online booking from your website, billing, contracts, email management and automation, promotion codes, etc. It is set up with automation and simplification in mind. Many competing companies look shiny and new on their sales website, but the feel and function of the user experience is straight out of the '90s. Not so with 365villas, which operates and feels completely modern, both for the business owner and the guest/customer. Another common pitfall that I discovered with other CRMs is that hidden fees appear only after you are well into your trial. It's common to charge fees for calendar sync or channel bookings, although these fees aren't mentioned in the sales process. Thankfully, 365villas has been completely above-board. While not cheap, it is reasonably priced and what you see is what you get. The simple channel calendar sync is included in the price. Works great for us! Most of all, I'm impressed by the people at 365villas. They respond quickly & thoughtfully to questions. They consistently show willingness to engage - and actually solve! - issues we mention. They clearly care and keep working to improve. Thank you, 365villas team!

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We have been able to drive the business forward using this software. Our time has been freed up to spend on other areas of our business. The module reduces day to day administration (IN A BIG WAY!). Our clients have never once complained or objected to any of the output or automatic emails which use clever substitution codes that create bespoke emails.We are a company of 35 years so we know a thing or two about processing reservations. For such a multi-faceted solution, this package is very easy to use and understand. Bookings are quick to enter and amend, and payment tracking is highly accurate. The user interface is clean and clear. Properties can be managed together, or individually so the package works for larger companies as well. Pricing, minimum stay, arrival days can be set within the season bandings and these parameters can be set for all properties or individual properties. Correspondence (general emails as well as auto-generated emails) are tagged the corresponding booking. The auto-generated output saves us hours (every day), and customers are kept reliably informed about the status of their booking, so our office now runs more smoothly. The system is multilingual and multi-currency, but simple to navigate and employ (we use both, daily). Reporting and accounting modules are accurate and useful. There is functionality that you would never think could be useful, but in time this comes to make sense and brings more productivity. The customer service is excellent, as and when issues may arise or if bespoke changes are required, the team are quick to act or can suggest intuitive work-arounds.

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As a small property management company with an outdated website and a reservation system we wanted to modernize and update in order to attract more business and grow our overall business if desired. Along with a local web designer we created a new website and began an intensive search for a reservation software company. Our team of three, two of whom had experience with vacation software companies, searched for a company that would best meet our needs. After several weeks we narrowed our choice to two companies, one of which was 365 Villas. We then signed up for a 30 day trial with both companies to see how they performed side by side. We received live training and online tutorials from both companies keeping a completely open mind from the beginning. It was a lot of information to absorb especially demoing and training with two companies at the same time. In a short time it became evident to all three of us that 365 Villas was our best option. 365's integration with our own website along with the outstanding customer support and training we received from them made 365 the clear choice. In addition, cost, although not the primary concern, was more favorable with 365 and provided us with more included features at a lower annual cost. As we became more familiar and comfortable with 365's layouts and features we found a few minor details that didn't work quite as well as we had hoped. These were not critical and dealt more with visual presentation of 365 calendars on our own website than any thing technical but we decided to contact 365 anyway. We didn't expect much of a response but we immediately received a reply stating that they had looked at our website, concurred with our comments and had already requested that their designers see what they could. A day later, our requested changes had been made. 365 has given us all of the features and support we need to improve our service to our guests meanwhile simplifying and automating many of our own daily communication and bookkeeping tasks. There are many features that we have not begun to use yet but as we continue to learn, we feel that 365 will continue to provide us with all of the tools (and then some) to improve our own services. In an age where customer support and service are nonexistent, 365 has demonstrated a real interest in communicating with, responding to and in fact partnering with us to make our business better. Thank you 365!

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I spent a lot of time going through various options for my small property management company, trawling through reviews and watching demos. 365villas was decided upon as the best option for me in particular for the all inclusive package available, including website, customer management/reservation system, booking platform, and importantly channel manager. The website is a Wordpress template, with the possibility to add on plug ins as required. At this stage, we have not added any plug ins as the base offering is complete and covers our needs. It is however good to have an experienced support team there to advise and further develop the site in the future. Each property has it's profile and booking form, and the recently updated photo gallery looks good and works well. The reservation system covers all bases for me at this stage, and the automated processes have already saved me a number of hours in admin time. In particular creating quotes and rental agreements is very quick and easy once the templates have been set up. The channel manager link works well, any issues here have tended to be between the channel manager and the channels themselves - the link from 365villas to Rentals United is good. Ease of use, quick to set up, and clearly understandable. I am by no means a tech genius, and have easily set everything up myself with support from 365villas when required. I have asked for a number of changes and tweaks to the software to suit my needs, or to enhance existing functionalities. Each request has been quickly and efficiently responded to, and in general changes are made with little fuss. I have also requested a small number of paid development tasks, specific to my needs, which have been accepted and completed at a very reasonable cost.

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It has greatly reduced our management work with the syncing tools across multi properties and has improved the quality of the service we offer especially with the availability calendar easily embedded in our webpage365villas has fully responded to our needs of management of several properties with different characteristics and in different locations. It is flexible and simple to use, combined with its ability to synchronise each property with the most important channels in the market, either individually with the iCal technology or in bulk, using an accessory service that can be integrated at an additional reasonable cost. The quality of Customer Support is excellent, with an available and competent staff. A special thanks goes to Giorgio, who has followed us from the beginning and who has also welcomed our requests for the development of some specific software features, subsequently implemented promptly by his colleagues. In addition to an excellent product, 365villas staff has the capacity and dynamism needed to respond promptly to the continuous and increasing demands of the sector. Which leaves us satisfied and confident, also considering the possibility for future development of our company. I have no doubt to recommend the product.

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