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365villas

4.7
(164)

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Powerful vacation rental software built for any device

(6)

365villas Pricing, Features, Reviews and Alternatives

365villas FAQs

Q. What type of pricing plans does 365villas offer?

365villas has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of 365villas?

365villas has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does 365villas support?

365villas supports the following languages:
English, French, Italian, Portuguese, Spanish

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Q. Does 365villas support mobile devices?

365villas supports the following devices:
Android, iPad, iPhone

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Q. Does 365villas offer an API?

Yes, 365villas has an API available for use.

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Q. What other apps does 365villas integrate with?

365villas integrates with the following applications:
authorize.net, Adyen, PayPal, Zumper, Worldpay, Veem, Rentals United, WhatsApp, PayGate, PayU, Operto Teams, ECOMMPAY, WordPress, Stripe, Paysafe, GoCardless, PriceLabs, Global Payments Integrated, Divi, CardConnect, Judo, Amazon Pay, Mailchimp, Braintree, Twilio

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Q. What level of support does 365villas offer?

365villas offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk

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365villas product overview

What is 365villas?

Discover the power of 365Villas vacation rental software built on industry-leading Integrated Architecture for seamless performance on any device. Our comprehensive platform includes a robust PMS, plus integrated websites, channel manager, and revenue management solutions. Trusted by users in 60+ countries, 365Villas' flexible and user-friendly Property Management Software stands out with its unified communications, owner management, and integrated accounting features. Experience the freedom of no start-up fees, transaction fees, or lock-in contracts with 365Villas.

Key benefits of using 365villas

Discover the comprehensive power of 365Villas Property Management Software, on any device.

Maximize your productivity with fully integrated accounting, customizable reporting and owner statement functionality, an integrated Channel Manager for all major OTA's and regional channels, Unified Communications with purpose-built emails and automated messaging, and a Unified Inbox, and more.

Plus, enjoy the convenience of Integrated Accounting and WordPress-based websites.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk

Training options

Webinars
Live Online
Videos
Documentation

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365villas pricing information

Value for money

4.7

/5

164

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

365villas features

Functionality

4.6

/5

164

Total features

69

3 categories

Most valued features by users

Reservations Management
Online Booking
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Calendar Management
Payment Processing
Inventory Management

Functionality contenders

365villas users reviews

Overall Rating

4.7

/5

164

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

126

34

3

0

1

Pros
The booking and guest communication features are also superb, very professionally written system templates, easy to customize and access. Overall great experience.
Great company to work with with really good software. They "listen" to change requests and their support is great.
It is very nice to be confident in the software as you grow, its a nice peace of mind to have, and one more thing to not have to worry about as we increase our revenues and number of apartments.
Cons
Communication with the team was not working. Waiting for feedback for more than a week although there were a lot of problems with our project.
No work order features and many add-ons where separately has to be paid for. Also the email functions are limited.
It is very hard to use from a phone. We end up communicating via Airbnb or VRBO which makes it really hard to communicate with returning guest.

Overall rating contenders

AS
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Andrea S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A product easy to use and complete, an important support for the growth of our company

Reviewed 6 years ago

It has greatly reduced our management work with the syncing tools across multi properties and has improved the quality of the service we offer especially with the availability calendar easily embedded in our webpage

Pros

365villas has fully responded to our needs of management of several properties with different characteristics and in different locations. It is flexible and simple to use, combined with its ability to synchronise each property with the most important channels in the market, either individually with the iCal technology or in bulk, using an accessory service that can be integrated at an additional reasonable...

Cons

We believe that the optional channel manager service offered by a 365villas partner, which allows linking the properties with the desired channels in bulk could offer more flexible payment terms. At least for us, in Mozambique where a payment of one year in advance is requested; which was, however, under our request, kindly converted into two half-yearly payments and strangely enough no credit cards are accepted by the service provider, so that an expensive EFT shall be done instead.

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David H.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A very strong player in the marketplace

Reviewed 5 years ago

Our business manages vacation rental properties on behalf of property owners. 365Villas gives us a robust platform to integrate all of our operations, and works well with third-party tools that we value. It's been a tremendous boost in the organization of our company using their platform, and our guests and clients have consistently been happy with the UX they are exposed to, as well.

Pros

We've been working with 365V for approximately 1 year now, and have been very impressed with them from the beginning. While there were some bumps getting started, and some points that needed to be worked out between our systems and their integrations, they have since made massive upgrades and improvements in their platform, and it has been a fantastic user experience. Automated messages work very well, booking management is easy, and their integrations with powerful channel management and yield management tools work very well to dramatically improve our operations. I also appreciate that they operate on a per-property that gradually scales down, which I find is far easier to absorb into the growth of business.

Cons

At this point, and with their recent upgrade, we are very happy with the platform and I cannot find any specific points that I feel are any better addressed by any other provider. It could conceivably be better if some of the more robust systems (like channel management and yield management) were wholly-encompassed in the platform - rather than being third-party integrations - but having worked with another PMS prior that did have this, the way that 365Villas does it IS far more effective.

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Christina M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Very bad customer service!!

Reviewed 6 years ago
Pros

Very easy to use for small scale property managers, but quite expensive if you have up to 4 properties.

Cons

Very impolite customer service staff. It happened to me twice before deciding to stop using their services.

Vendor response

Ms Malfa originally wrote that she used our platform for 6-12 months. For some unexplained reason, Capterra changed this to less than six months. In fact, Ms Malfa was a free trial user. She began her trial on April 10. Her card failed on May 10 and she asked for a free extension, which our support team granted against policy when they should not have done. During Ms Malfa's short time with us...

EN
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Emanuele N.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great System for Luxury Villa Rentals

Reviewed 4 months ago

From the beginning the team was always helpful and support is great. I would not hesitate to recommend anyone looking for integrated website and reservations system to give it a try!

Pros

We have been using 365 villas over 1 year now, we worked in the past with MyVR and after that AVANTIO and to date this is the best one we have used. They recently launched new rally good features that we have been requesting for years to other systems like having final total pricing when placing dated and searching for availability. Also the integrated websites they have now are really sleek and great looking for the Luxury Market.

Cons

They took some time to enable VRBO and IRBNB inquiry only booking but now that feature is available and we currently have no more requests for them as everything works as we want it to.

SC
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Steve C.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Such an improvement

Reviewed 5 years ago

Short term property management is a time consuming business. Therefore any efficiency gains enable us to spend more time on marketing our houses to increase sales. 365Villas has provided us with a number of efficiency gains but still provides accuracy and valuable summary financial information for tax purposes. Their well earned professinal approach rubs off on us giving guests and owners a feeling they are being managed by competent professionals.

Pros

• Automated messaging saves a lot of time and gives guests the impression they are being treated with a personal touch and are very much on our radar. • The accounting features minimise time spent on calculating tax amounts and provide comfort that owner expenses are all accounted for. • P & L statements provide useful information for snapshots of expense and seasonal trends used to trim the business....

Cons

• There are some small flaws, such as the need for more obvious cancellation notifications, that don’t impact the overall use of the product.

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