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Smoobu

The All-in-One Software for Short-Term & Vacation Rentals

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Smoobu Pricing, Features, Reviews and Alternatives

Smoobu product overview

What is Smoobu?

Smoobu is the All-in-One Software for Short-Term & Vacation Rentals.

Key benefits of using Smoobu

One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
Videos
Documentation
Webinars

Smoobu pricing information

Value for money

4.5

/5

121

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Smoobu features

Functionality

4.5

/5

121
Total Features68 6 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Room Booking
Calendar Management
Activity Dashboard
Payment Processing

Functionality contenders

Smoobu users reviews

Overall rating

4.6

/5

121

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

94

14

4

4

5

Pros
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.

XT

Xabier Txomin S.

The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.

JV

Jennifer V.

I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

RI

Ryohei I.

Cons
Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.

Jason S.

Dreadful, time consuming, very poor online support, who were surprisingly rude.

Jason S.

Without Smoobu there was a constant risk of double-bookings occurring across platforms.

JL

Jilly L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

best management software around for vacation rentals

Reviewed a year ago

made my life easier, and automatized many processes that were manual before. and it's still cheap!

Pros

The simplicity of setup and use, great performances, money for value, made life easier Exceptional Italian customer support!

Cons

some minor features, compared to other software, were still missing, but they are minor and I know the Dev team keep working to improve

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beste Software für die Vermietung von Ferienhäusern

Reviewed 8 months ago

Smoobu spart uns eine Menge an Zeit täglich ein. Preislich ist es sehr günstig. Vergleichbare Hotelsoftware liegt bei mehr als 10.000€ für die Anschaffung mit diesem Funktionsumfang.

Pros

Wir nutzen die Software täglich. Sie bietet uns von der Reservierung bis zur Rechnungsstellung alles aus einer Hand. Smoobu gibt es nur als SaaS, daher können wir von überall auf der Welt unsere Buchungen managen.

Cons

Manche Funktionen könnten regelmäßiger weiterentwickelt werden. So würden wir uns freuen die Buchungsbedingungen im Buchungstool je nach Website über die gebucht wird anpassen zu können bzw je nach Objekt. Außerdem wäre es schön bei den Nachrichten mehr Optionen zu haben (Wenn-Dann Funktionen, Versandzeitpunkte mehr als 10 Tage, …). Allerdings tut sich sehr regelmäßig was in Smoobu an Erweiterungen und Verbesserungen. Leider wird das aber nirgendwo kund getan sondern man findet es so wie Ostereier und freut sich dann. Schön wäre es auch, wenn man beispielsweise in den Nukischlössern den Berechtigungszeitraum automatisch um einen Kulanzzeitraum verlängern könnte.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best channel manager in this price category

Reviewed a month ago

Covers all my basic needs. Gets better every year. Has a reasonable price. The support is just top.

Pros

Smoobu is probably the Channel Manager with the best 'Features/Price' ratio. We state that after we have done seriously evaluations for two years. It has all functionality a small - middle accommodations managing service will be needing. The subscription is very reasonable too. They haven't stoped improving since I know them and they have the perfect support :)

Cons

There are some minor functionality issues with the user interface. This does not affect the functionality, it is just that sometimes one can not but notice that some things could be a bit more 'up to date' in the user interface.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Gutes Marketing und schöne Benutzeroberfläche, aber leider wenig dahinter

Reviewed 8 months ago

Leider konnte ich bei den Nachteilen keinen weiteren Text mehr eingeben.. Meiner Meinung nach ist das Buchungstool nicht für mehrsprachige Websites anwendbar! Weitere Probleme: 1. Buchbar bis: hier sind nur Werte ab 30 Tagen gültig. Um die Apartments zu sperren, habe ich die Zahl 1 eingegeben. Dennoch konnte über Booking gebucht werden, was wiederum Kosten verursachte! Ich wurde schroff darauf hingewiesen,...

Pros

Einfache Einrichtung, das moderne Design und die Flexibilität bezogen auf die Plattformen, die dem Benutzer geboten wird

Cons

Zahlreiche Support Tickets wurden geöffnet - kein einziges bisher erfüllt. Was der Kunde bekommt, ist eine Standardantwort wie: "vielen dank für das Feedback! Wir arbeiten ständig daran, Smoobu besser und einfacher zu machen." -konkrete Lösungen werden von Smoobu allerdings nicht angeboten. Der Großteil bezieht sich auf das hoch angepriesene "mehrsprachige" Buchungstool. 1. Die Sprache kann dabei...

Vendor response

Hallo Matthias, das tut mir leid zu horen. Ich kann leider nur ein Ticket zu einem ganz anderen Thema finden. Evtl. meldest du dich bei uns einmal damit wir die Aspekte klaren konnen. Das Buchungstool wird automatisch in die jeweilige Sprache des Browsers ubersetzt, alles vollautomatisch, daher auch keine Ubersetztungsmoglichkeiten. Wenn eine Ubersetzung deiner Meinung nach nicht korrekt sein...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Smoobu its the TOP 1 Channel Management.

Reviewed 4 months ago

2 Years looking for the Best Middle Cost Management System and found it - Smoobu

Pros

The platform is very easy to use, very good explained videos to use in any step your in. I'm very satisfied about what they offer and the improvement they have made and expanded many offers is a high-quality product.

Cons

They have to improve the Statistic and metrics of the properties and bookings. They could add so much more info here they are not. Invoices do not generate correctly. The Payment details on reservations do not include the COMISION imported of the channel, so it's very different from what the payment show in smoobu and in the other Channels like booking.com, Airbnb, Expedia. They Have to take the same information on those channels and adjust them to make it clear and have no difference between the channels. ALSO need to do a MAX Update to the Website Builder.

Smoobu FAQs and common questions

Smoobu has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Smoobu has the following typical customers:
Freelancers, Small Business


Smoobu supports the following languages:
German, Italian, English, Spanish, French, Greek, Portuguese


Smoobu supports the following devices:
Android, iPad, iPhone


Yes, Smoobu has an API available for use.


Smoobu integrates with the following applications:
PayPal, Google Analytics, Properly, Stripe, Wishbox, PriceLabs, Beyond Pricing, Wheelhouse, Google Maps


Smoobu offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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