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Smoobu
5
145
4
25
3
8
2
5
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for short-term and vacation rentals
Table of Contents
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Smoobu - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Smoobu overview
Based on 196 verified user reviews
What is Smoobu?
By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).
What are the most popular integrations for Smoobu?
The Smoobu integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 5.0 out of 5 for its integration with Smoobu) and PriceLabs (a revenue management product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Booking Management
Guest Communication
Messaging
Smoobu’s user interface
Smoobu review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Smoobu?
Reviewers indicate Smoobu is valued for its ease of use, responsive customer support, and ability to centralize booking management across multiple platforms, which helps them avoid double bookings and streamline guest communication. They appreciate the affordable pricing, integration options, and features that suit small to mid-sized vacation rental businesses, including website creation and automated messaging. Most find setup straightforward and support helpful when needed.
Some say Smoobu could improve by offering more advanced features, greater customization in website design, and enhanced pricing tools. They report occasional technical issues, limitations with integrations, and recent price increases, which can impact larger or more complex operations.
Select to learn more
Who uses Smoobu?
Based on 196 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Smoobu's key features
Most critical features, based on insights from Smoobu users:
All Smoobu features
Features rating:
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Smoobu pricing
Pricing plans
Pricing details:
User opinions about Smoobu price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Smoobu's price and value, mention it in a positive light.
Most reviewers indicate that Smoobu offers a very good price-performance ratio, highlighting its affordability compared to other channel managers and the inclusion of many features in the base price. They appreciate that the software provides a complete package at a reasonable cost, making it attractive for those starting out or seeking value. Some users say they benefit from automation and integration options without needing to purchase additional packages. However, some reviewers find the pricing structure less favorable for multiple listings or regions, and a few mention recent price increases and limitations in the pricing and discount functionalities.
, and
Smoobu integrations (17)
Integrations rated by users
We looked at 196 user reviews to identify which products are mentioned as Smoobu integrations and how users feel about them.
Integration rating: 4.3 (14)
“that is how i take payments and it has worked great so far and hasnt given me any issues.”
“Because Stripe appears to be the only payment tool that would receive automatic payment.”
Amanda C.
Owner and Founder
Integration rating: 4.9 (11)
“Automatically set rates based on market analysis”
Matt C.
Owner
Integration rating: 5.0 (6)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Schedule cleaners automatically”
Matt C.
Owner
Other top integrations
Smoobu customer support
What do users say about Smoobu customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Smoobu customer support.
Widely noted by reviewers, Smoobu's customer support is fast, friendly, and consistently provides helpful solutions to issues.
A significant portion of users highlight the team's professionalism, patience, and personalized assistance in resolving problems.
Frequently reported by users, support is easy to contact via multiple channels and responds promptly to queries.
A large number of users appreciate the clear explanations and proactive guidance, making onboarding and troubleshooting smooth.
Support options
Training options
To see what individual users say about Smoobu's customer support, check out the review snippets below.
“I trialed 3 other softare vendors and Smoobu has the absolute most responsive customer service.”
Rick A.
Owner
“Great service and prompt help from [sensitive content hidden].”
Gary A.
owner
Smoobu FAQs
Q. What is Smoobu used for?
Smoobu is a software that simplifies vacation rental management. Designed for experienced business owners and property managers, Smoobu offers a robust set of features to streamline operations and enhance guest experiences. The platform's Property Management System (PMS) allows users to manage all vacation rentals from a central point, providing an executive summary of key metrics. The integrated Channel Manager synchronizes calendars across multiple booking sites, eliminating the risk of double bookings. Smoobu's Booking Engine enables users to grow direct bookings and revenue by designing and updating a personalized booking system. The Guest Communication tools allow for personalized messaging and scheduled delivery, improving overall guest interactions. Smoobu's Website Builder feature helps users reach more guests by creating a customized website, generating a new revenue stream. The platform also offers a Guest Guide, dynamic pricing adjustments, detailed statistics, and the ability to manage team access, ensuring a seamless and efficient vacation rental operation. With industry-leading integrations and tailored solutions for a variety of property types, Smoobu is the comprehensive software choice for vacation rental businesses of all sizes.
Q. Does Smoobu support mobile devices?
Smoobu supports the following devices:
iPhone, Android, iPad
Q. What level of support does Smoobu offer?
Smoobu offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
