getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Amadeus Sales & Event Management Logo

Cloud-based catering and event management software

Table of Contents

Amadeus Sales & Event Management - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

Amadeus Sales & Event Management overview

What is Amadeus Sales & Event Management?

Amadeus Sales & Event Management is a cloud-based catering software that helps hotels, restaurants, banquet halls, casinos, and gaming enterprises handle operations related to guest room blocking, contract creation, rates management, availability checking, and more. It enables multi-location and global businesses to configure the platform in multiple languages and set up country-specific currencies and taxes.

Amadeus Sales & Event Management allows sales professionals to manage leads, handle customer information, and track space availability across multiple rooms and properties. Supervisors can collaborate with external event planners and internal teams to record all event logistics, create menu selections, and manage resources based on customer requirements. It also lets employees track volume contracts, create multiple booking packages, and track customers’ activities, requirements, and modifications on a unified platform.

Amadeus Sales & Event Management provides an API, which lets organizations integrate the platform with several third-party solutions, such as Agilysys, Cvent, Saturn, BirchStreet, and more. Business leaders can also utilize the built-in dashboards to create custom reports and gain insights into regional and overall business performance.

Starting price

120per feature /
per month

Alternatives

with better value for money

Amadeus Sales & Event Management’s user interface

Ease of use rating:

Amadeus Sales & Event Management reviews

Overall rating

4.5

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.4/10
Rating distribution

5

4

3

2

1

6

4

1

0

0

Pros
I appreciate the ease of “DirectBook” to enable meetings, it’s like I have a secretary assisting me. Also allows us to manage tasks easier.
AA

AL A.

Manager

“Very easy to use and best solution for sales team and banquet team.”
M

Md.

Reservation Team Leader

“The documents are very clear and the product itself is mostly simple to use. It works effectively and serves its purpose.”
EA

Emily A.

Sales Manager

Cons
“The only confused moment that I have attained is during our tracking process.”
AA

AL A.

Manager

“It was almost impossible to merge any contracts. Took months to sort out the problems.”
JG

Jodi G.

Parks Hotels

“The software is very slow and was difficulty to use on Hilton computers because of firewalls. Another major issue I had was the merging of contracts.”
JG

Jodi G.

Parks Hotels

Who uses Amadeus Sales & Event Management?

Based on 11 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Hospitality
Computer Software
Sporting Goods

Use cases

- Not enough reviews
-
-
-
-
-

Amadeus Sales & Event Management's features

Features rating:

API
Banquet management
Booking management
Calendar management
Contact management
Contract/License management
Customer database
Document management
Event management
Event scheduling
Multi-Location
Quotes/Estimates
Reporting & statistics
Room booking
Third-Party integrations
Waitstaff management

Amadeus Sales & Event Management alternatives

Amadeus Sales & Event Management logo

Starting from

120

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
monday.com logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hostaway logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Amadeus Sales & Event Management pricing

Value for money rating:

Starting from

120

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Amadeus Sales & Event Management price and value

Value for money rating:

To see what individual users think of Amadeus Sales & Event Management's price and value, check out the review snippets below.

I appreciate the ease of “DirectBook” to enable meetings, it’s like I have a secretary assisting me. Also allows us to manage tasks easier.
AA

AL A.

Manager

“Very easy to use and best solution for sales team and banquet team.”
M

Md.

Reservation Team Leader

Amadeus Sales & Event Management integrations (3)

Amadeus Sales & Event Management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
24/7 (Live rep)

Training options

Webinars

Amadeus Sales & Event Management FAQs

Q. Who are the typical users of Amadeus Sales & Event Management?

Amadeus Sales & Event Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. Does Amadeus Sales & Event Management offer an API?

Yes, Amadeus Sales & Event Management has an API available for use.


Q. What level of support does Amadeus Sales & Event Management offer?

Amadeus Sales & Event Management offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep)

Related categories