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Cvent Event Management Logo

Online software for event management & hospitality

Last updated: December 2024

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Cvent Event Management - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Cvent Event Management?

Cvent's online event management software provides event planners with a complete solution to increase event attendance and decrease event costs. By automating the event management processes, the software enables event managers to focus their time on strategic decisions rather than repetitive, time consuming tasks.

Cvent's ticketing platform provides a fully branded event ticketing experience. Whether it's a one-off event, a venue, or a 50,000 capacity festival, Cvent helps businesses to expand their brand, market their event, and drive ticket sales.

Cvent’s complimentary and user-friendly Destination Guide and Supplier Network provide world-renowned agencies, wedding planners, party organizers, corporations and direct meeting planners alike with the essential event planning resources. By streamlining the site selection and sourcing process, Cvent allows event planners to research destinations, and find and compare meeting facilities faster and more easily than relying on traditional search engines.

Online meeting management software is essential to any company or corporation that handles meetings. As organizations strive to tighten spend across the enterprise, purchasing and travel departments seek to consolidate processes to gain more visibility into meeting spend. This is what is called Strategic Meetings Management (SMM). Meeting planners must reach these budget goals while still trying to improve their meetings.

Cvent offers a comprehensive solution that allows companies to implement enterprise-wide Strategic Meetings Management programs. The Cvent Strategic Meeting Management solution streamlines the corporate meetings and event process from the planning and sourcing phases through registration and travel booking. With over 100 customizable reports, Cvent aids the planner in measuring meeting spend. Planners maintain complete creative control over their events; procurement departments can view the costs incurred and implement controls to rein in meeting spend.

With Cvent's professional web survey software, organizations can streamline the way they collect feedback and timely business intelligence. Professionals can use Cvent's web survey software to test markets, qualify leads, measure program effectiveness, enhance company culture and gauge stakeholder opinions. Using web survey software is the new norm for conducting and managing surveys, and is more effective and efficient than traditional surveying techniques.

Benefits of using Cvent Event Management

  • Cvent's event management software is designed to help meeting and event planners more easily navigate every aspect of the event process.

  • Increase attendance by using Cvent event management software to create sophisticated marketing campaigns surrounding events.

  • Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
  • Starting from

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    Cvent Event Management's key features

    GetApp's analysis of 73 verified user reviews collected between July 2021 and October 2024 identified Cvent Event Management's most critical features and how it performs according to users.

    Attendee Management

    Reviewers appreciate Cvent Event Management's Attendee Management capabilities. They highlight the ease of checking in attendees using Attendee Hub and OnArrival, and the ability to keep attendees notified of important updates. Users report that the customizable interface provides flexibility in managing attendee participation. They find it valuable for exporting attendee details, tracking engagement, and awarding credits. Reviewers also mention the convenience of updating schedules and managing attendee data securely. Of the 26 Cvent Event Management users who gave detailed accounts of their use of Attendee Management, 100% rated this feature as important or highly important.


    Registration Management

    Reviewers indicate that Cvent Event Management's Registration Management is efficient and user-friendly. They appreciate the ability to build registration criteria, customize attendee experiences, and manage multiple registration pathways. Users report that the platform allows for easy setup and modification, with capabilities like conditional logic and real-time data tracking. They find the dashboards and reports helpful for analyzing registration data. Some reviewers mention the need for improvements in group registration and payment functions. Of the 39 Cvent Event Management users who gave detailed accounts of their use of Registration Management, 97% rated this feature as important or highly important.


    Online Registration

    Users report that Cvent Event Management's Online Registration is straightforward and user-friendly. They appreciate the customization options for different attendee types and the seamless integration with payment processing. Reviewers highlight the ease of capturing and sharing registrant data, making the registration process efficient. They find it valuable for international guests and note that it significantly expedites the registration process for large events. Some users mention occasional issues with emails going to spam folders. Of the 25 Cvent Event Management users who gave detailed accounts of their use of Online Registration, 96% rated this feature as important or highly important.


    Payment Processing

    Reviewers find Cvent Event Management's Payment Processing useful and convenient. They appreciate the streamlined process that allows attendees to register and pay simultaneously. Users report that the integration with payment gateways simplifies the process and keeps track of payments efficiently. They mention the ease of setting up payment processors and the support for multiple currencies. Some reviewers note challenges with managing discounts and the need for additional payment options like invoices. Of the 28 Cvent Event Management users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.


    All Cvent Event Management features

    Features rating:

    Lead Generation
    Real-Time Reporting
    Real-Time Updates
    Reporting & Statistics
    Feedback Management
    Scheduling
    Engagement Tracking
    Email Reminders
    Email Management
    Real-Time Analytics
    Customizable Reports
    Customizable Fields
    Confirmations/Reminders
    Communication Management
    Two-Way Audio & Video
    Breakout Rooms
    One-to-One Messaging
    Networking
    Audience Engagement
    Event Management
    Reporting/Analytics
    Event Registration
    Landing Pages/Web Forms
    Agenda Management
    Customizable Branding
    Attendee Tracking
    Alerts/Notifications
    Website Management
    Data Import/Export
    Surveys & Feedback
    Email Marketing
    Real-Time Notifications
    Mobile Access
    Event Scheduling
    Onsite Registration
    Customizable Forms
    Screen Sharing
    Marketing Automation
    Real-Time Chat
    Live Chat
    Meeting Management
    Electronic Payments
    Refund Management
    Video Conferencing
    Self Check-In/Check-Out
    Contact Management
    Exhibit/Vendor Management
    Recording
    Live Streaming
    Third-Party Integrations
    Event Calendar
    Campaign Management
    Support Ticket Management
    Credit Card Processing
    CRM
    Ticketing
    Calendar Management
    Group Registration
    Badge Management
    Social Promotion
    Sponsorship Management
    Presentation Streaming
    Survey/Poll Management
    Barcode/Ticket Scanning
    Room Block Management
    Gamification
    Event Ticketing
    Drag & Drop
    Personalization
    Polls/Voting
    Real-Time Data
    Quizzes
    Private Chat
    Promotions Management
    QR Codes
    Q&A Management
    Weddings/Parties
    Website Integration
    Wait List Management
    Volunteer Management
    Visitor Registration
    Virtual Lobby
    Video Support
    Video Streaming
    Video Call Recording
    Vendor Management
    User Management
    Template Management
    Sponsor Pages
    Speaker Profiles
    Speaker Management
    Social Media Integration
    SMS Reminders
    Self Service Portal
    Role-Based Permissions
    Reminders
    Document Storage
    Discount Management
    Data Synchronization
    Data Security
    Customizable Templates
    Custom Domains
    Content Management
    Contact Database
    Conferencing
    Conferences/Conventions
    Collaboration Tools
    Class Registration
    Chat/Messaging
    Booking Management
    Badge Printing
    Audience Targeting
    Audience Analytics
    Attendee Segmentation
    Attendee Profiles
    Attendance Tracking
    Attendance Management
    API
    Activity Tracking
    Activity Dashboard
    Accounting Integration
    Access Controls/Permissions
    Online Payments
    On-Demand Webinars
    On-Demand Webcasting
    Offline Access
    Newsletter Management
    Multi-Language
    Multi-Event
    Multi hosts
    Mobile Check-in
    Membership Management
    Member Portal
    Member Directory
    Member Communities
    Lead Capture
    Kiosk Ticketing
    Invoice Management
    Guest List Search
    Guest List Management
    For Virtual Events
    Floor Plans & Maps
    File Sharing
    Event Tracking
    Event Marketing
    Event Maps
    Email Templates
    Electronic Hand Raising
    Dues Management

    Cvent Event Management awards

    Cvent Event Management alternatives

    Cvent Event Management logo
    4.5
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    Eventsquid logo
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    Cvent Event Management pricing

    Value for money:

    Starting from

    ic-pricetag

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    Cvent Event Management integrations (67)

    Integrations rated by users

    We looked through 968 user reviews, to identify which products are mentioned as Cvent Event Management integrations, and what is the users perception.

    Integration rating: 4.3 (4)

    We needed this product integration so it was helpful that it was available for us to integrate within our event platform

    Getting customer engagement data in Salesforce is a priority for the marketing team.

    NG

    Nicole Giardino

    SMMS Operator

    1/2

    Integration rating: 4.7 (3)

    Salesforce is the main CRM we use. Integration with Salesforce was a top requirement. It's important for us to have all our data in one place.

    BH

    Brooke Hussey

    Director of Operations

    Cvent Passkey logo
    Cvent Passkey

    Integration rating: 5.0 (1)

    It helps us create visibility for the room blocks but we generally don't have trouble filling those.

    KT

    Kim Tabor

    Conference Systems Manager

    MySQL logo
    MySQL

    Integration rating: 5.0 (1)

    For the information to flow from Cvent to other system where the database is maintained for payments

    NK

    Nikita Kadam

    Business System Administrator

    Integration rating: 3.0 (1)

    Importing our data into our reporting tools internally helps us understand how all of our products work together.

    KT

    Kim Tabor

    Conference Systems Manager

    Integration rating: 3.0 (1)

    It is very important for us to track who attended our webinars and to have that tie back into our lead generation activities.

    AT

    Abigail Tavernese

    Marketing Specialist

    Integration rating: 4.0 (1)

    This integration allows our staff who do not use Cvent see who has registered and attended events.

    AvatarImg

    Tara Michaels

    Assistant Director

    SAP Concur logo
    SAP Concur

    Integration rating: 5.0 (1)

    We have many clients that connect to Concur for their flight booking needs, it is extremely important to have a quick and easy link for them to book on their company's profile on Concur for reporting and expense purposes.

    DS

    Denise Slee

    Meeting Technology Specialist

    SpotMe logo
    SpotMe

    Integration rating: 5.0 (2)

    Integration rating: 4.5 (2)

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    GoTo Webinar logo
    GoTo Webinar

    Integration rating: 5.0 (1)

    SugarCRM logo
    SugarCRM

    Integration rating: 5.0 (1)

    Integration rating: 3.0 (1)

    Swapcard logo
    Swapcard

    Integration rating: 4.0 (1)

    Integration rating: 4.0 (1)

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    Webex Suite logo
    Webex Suite

    Integration rating: 5.0 (1)

    Noodle logo
    Noodle

    Integration rating: 4.0 (1)

    Cvent Event Management support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Videos
    Webinars

    Cvent Event Management reviews

    Overall rating

    4.5

    /5

    968

    Positive reviews

    92

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    560

    331

    52

    12

    13

    Pros
    I personally like the ease of setting up events and registration pages, clean data capturing in reporting, and the ability to push those reports to a shared company-wide portal.
    You can make your registration event pages quite robust with information- that is probably the best PRO of the software. It is also great that it is Cloud-based like all software should be these days.
    Flex is a great addition to the product - super easy to use and aesthetically pleasing.
    Cons
    If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred.
    Poor communications with management, no intentions to resolve customer concerns or address complaints.
    Limited capabilities in e-marketing (no A/B testing, no series/time-based emails, no way for subscribers to change frequency of emails - you're either subscribed or opted out).

    Cvent Event Management FAQs

    Q. What type of pricing plans does Cvent Event Management offer?

    Cvent Event Management has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Cvent Event Management?

    Cvent Event Management has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Cvent Event Management support?

    Cvent Event Management supports the following languages:
    English


    Q. Does Cvent Event Management support mobile devices?

    Cvent Event Management supports the following devices:
    Android, iPad, iPhone


    Q. Does Cvent Event Management offer an API?

    No, Cvent Event Management does not have an API available.


    Q. What other apps does Cvent Event Management integrate with?

    Cvent Event Management integrates with the following applications:
    HubSpot Marketing Hub, Webex Suite, Salesforce Sales Cloud, SugarCRM, SAP Concur, GoTo Webinar, GetThere Travel, Marketo Engage, Oracle Eloqua Marketing Automation


    Q. What level of support does Cvent Event Management offer?

    Cvent Event Management offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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