CaterTrax - 2026 Pricing, Features, Reviews & Alternatives

CaterTrax is a web-based business management platform for North American caterers and foodservice providers across a range of industries, which is designed to help streamline operations, manage inventory, and reduce costs. The solution suite allows users to manage catering, take-out, and floor stock, in addition to their company’s web presence.

CaterTrax’s catering solution offers a variety of front and back of house features for taking and managing customer orders. Online ordering allows customers to place their orders through the business’ websites, with users able to control operating hours, lead times, and delivery times. Custom menus can be uploaded, with support for menus with multiple categories, and standardized menus across multiple sites. Related items are displayed to customers automatically, providing opportunities for upselling. Payment gateway integrations allow customers to pay for their orders online. Once orders are placed, customers can request changes and track their order, and kitchen and pack sheets are generated automatically. Users can track orders through the multiple calendar views, with configurable status pins to give an at-a-glance view of order statuses.

In addition to desktop and mobile online ordering, CaterTrax’s take-out solution provides users with lead time management tools and customizable cut-off times. Prepaid orders also enable quick pickups and deliveries. The floor stock out solution allows users to select which stock items are offered, their pricing, and par levels. Self-regulated business rules ensure that operating hours, delivery and pick-up times, and locations are enforced. Sales projections provide users with forecasts of required stock, and reporting can be carried out across multiple locations. CaterTrax also offers a website builder and content management system which allows companies to manage their web presence and communicate with their customers.