eZee Absolute vs roommaster

Hostaway

Hotelizer

Guesty

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Hotelizer PMS is a cloud-based software designed to help businesses in the hospitality industry manage hotels remotely. 
By using cutting edge technology, we are offering a flexible & robust tool for all sizes & types of hotels. City hotel or resort, big or small, we cater for all.

Guesty is a property management software designed for vacation rental and Airbnb hosts that centralizes operations across multiple booking platforms. The system features a unified inbox for guest communications, multi-calendar functionality to prevent double bookings, and channel management tools that sync listings across over sixty booking sites. Guesty offers solutions tailored to different business sizes, from individual hosts to enterprise-level property managers with hundreds of listings.

eZee Absolute is a Cloud-Based Hotel Management System which automates a hotel's day-to-day operations and increases hotel revenue.

GDS/OTA Integration

Rate Management

Online Booking

Maintenance Management

Inventory Management

Employee Management

Guest Experience Management

Point of Sale (POS)

Marketing Automation

Reporting/Analytics

Proprietary

eZee Absolute

Web-based

iPad

iPhone

Android

Windows

Linux

Chromebook

Cloudbeds

Djubo

Little Hotelier

STAAH Channel Manager

Stayflexi

Guesty Lite

rezStream

HotelFriend

Hotel Classic

Hotel Elite

Hotel Star

Hotel Champion

Owner

User-Friendly Interface, Comprehensive Feature Set, Seamless OTA Integration, Mobile App Accessibility.... but sometimes in peack hours all coustmers care officer occasionally be busy so its my sugestions please increase the strength

The extensive features of eZee Cloud Solution, including front desk management and housekeeping oversight, make it an invaluable tool for our hotel.

owner

The extensive range of features in eZee Cloud Solution—from reservations to reporting—has helped us unify our operations under one efficient system, improving both staff productivity and guest experience.

eZee Cloud Solution offers a wide range of features, from reservations and front office management to housekeeping and reporting.

The platform is praised for its intuitive design, which simplifies daily operations and reduces the learning curve for new staff.

Revenue manager

The platform is user-friendly, offering seamless integration with OTAs and real-time inventory updates that minimize overbookings

Director of Marketing

Many times, when drilling down to specific data parameters, the data is inaccurate and incomplete, often not accounting for several transactions (and I am not sure why or how to address).

Users have reported that slow or unstable connections can lead to lag, especially during peak usage times.

Administrator

eZee Absolute is a user-friendly hotel management software with great features for booking, billing, and guest management.

Frontoffice manager

This user-friendliness is particularly beneficial for properties with high staff turnover, ensuring that new employees can quickly become proficient in using the system

F O M

i am front associate of the hotel and using this ezee absolute since a year and i completely amazed with the software all are the front operation m doing smoothly.

Users commend the 24/7 support availability, which ensures that any issues or questions are promptly addressed, contributing to a smooth user experience

General Manager

With the help of a friend, she helps me understand that this is what i need to conveniently monitor and rely online reservations to my staffs. And its really a great help.

Manager

Zero I also suggest near by hotels do not by this software  

Reservations Manager

Channel mapping needs to be communicated with the support team, unlike other software where you can do channel mapping on your own.

Propreitor

Your software has streamlined our operations, making guest management and daily tasks much more efficient.

From the day we have opted for ezee it had come to our notice that all the near by operations related to hotel had come to nil.

Founder

Bugs in the booking engine related to extra charge while booking and pre application of discount.

Sales Team Head

The software is affordably priced, making it accessible for businesses of all sizes without sacrificing quality or essential features.

I am using software from last two years and I am getting support always whenever i contact to the support team.

The software is also affordably priced, making it accessible to businesses of various sizes without compromising on quality or features.

There are useful dashboards to help you monitor the hotel status.

Visible online bookings and monitoring the number of guest in the future dates

GENERAL MANAGER

I want to extend my heartfelt thanks to [sensitive content hidden] and the entire technical support team for their exceptional assistance in resolving a critical issue with our company software.

It's an essential tool to our organization, without which, it would be much more difficult and time consuming to run our hotel.

Admin

folio merging with the checked in rooms, with arrival rooms.

Managing Director

Great documentation and support material available online.

It comes with exceptional customer support, ensuring that users receive prompt assistance whenever needed.

The main thing i liked most is the dashboard where i get all the list of the guest .

Property manager

Would prefer streamlining the night audit and invoicing and check out process

MANAGING PARTNER

Lack of Customization for smaller properties

Group Revenue Manager

The data presentation on Dashboard, data analysis graphs.

The mobile application is also far too limited for my use.

Frontoffice Associate

The responsive customer support has been an added advantage, ensuring we always have the assistance we need

The eZee Mint is not as good as third party dynamic pricing tools.

eZee Mint need a lot of manual input to adjust the rate

Front office Manager

Multiple alternative ways available for one single operation is little confusing.

Marketing Associate

I reached out for advice, expecting expert guidance on a website-related thing, but unfortunately, the support I received did not fully address it.

Reception

All the features which are there in the product are well designed as per the hospitality norms.

no one care , like i paid for payment gate way integration 11000 till last year no one helped to get it work

Operation Head

Night audit is sometimes slow and need to reattempt after sometime

The hierarchy of the product is well developed.

Front Office Manager

Is the self mapping of the OTA that need to be implemented

operation managar

booking , Enrique , room status , executive is guide every time   

Revenue

Some more comprehensive training or documentation would be helpful.

Check-in, reservation facility, email facility, feedback facility

I like the User interface and customer service which Ezee provides.

smooth and seamless operations with the software

IT Department

I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue.

Customer Support

Hotel Management

Booking Management

User Management

Reservations

Training and Learning Curve

Pricing

Rate and Inventory Updates

Check-in and Check-out

Performance and Speed

Mid-size Business

Large Enterprises

Small Business

Freelancers

Yanolja Cloud Solution

Hotelogix

Hotelogix is a cloud based hotel management system that helps small and mid-sized hotels manage their operations and room inventory distribution seamlessly. The property management system includes Front Desk, Point of Sale, Housekeeping and Reporting modules.

Stayflexi is a property management software designed to help businesses in the hospitality industry handle administrative operations such as housekeeping, inventory management, payment processing, and more. Key features include check-in/out, reservation calendar, reporting, and more.

Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.

Comprehensive hotel management software featuring robust tools, advanced reporting, and 24/7 award-winning support.


roommaster

Starter Package

They are available 24/7 and actually understand hotel operations, not just software, so they get why a problem is urgent when you have a lobby full of guests.

Night Audit

One aspect I do not enjoy about Roommaster is sometimes the payments do not communicate with our Payment Processing System.

I enjoy the ease of the check-in process; everything is straightforward and simple. Plus, making changes to reservations is very simple and not time consuming.

MANAGER

The overall experience is very good because the system allow us to make the service exprience as personalized and complex as we want

IT Manager

It’s reliable, integrates well with our daily operations, and covers the key features we need across multiple properties.

At times, there will be duplicate payments showing but Roommaster only collected the one payment.

Yesterday, I was able to call in for support while installing their software onto a new employee’s computer, and the process was smooth and professional—consistent with the support I’ve always experienced.

Sometimes we would not get the best TECH support based on incomplete information.

The interface, while functional, feels a bit dated compared to some newer systems.

It is a nice system but could use many improvements but also doesn't need much to improve! If you can work around the quirks, then it is a good system for you!

The Customer Support team at InnQuest has been a lifeline for us.

Revenue Yield Manager

For example, if you enter rates, the pop-up windows are tiny.

It is stable, cost effective, and backed by a support team that genuinely cares.

That slows down the batch system for our management company.

Reservation Specialist

Ability to flag bookings for future reference

RoomMaster is the solid, reliable backbone of our hotel.

Day-to-day, the software has been dependable and has never caused us large-scale issues.

Took some time to get it installed property, but overall product meets the need.  

Customer service is okay - most tickets answered quickly enough.  

Front Office Supervisor

Our integration with Flexkeeping has improved tremendously since implementing it two years ago; however, sometimes our clean rooms are spontaneously marked dirty and we haven't been able to figure out what causes that.

Office Manager

The software does not warn you when assigning a room of a different room type.   When copying a reservation from a previous stay, the system keeps the previous room rates.  

The program keeps track of all the daily, monthly, and yearly receipts and counts of rooms and taxes etcetera.

We also told him the only reason we were going with Innquest is that the new synxis booking engine we were planning on using needed a separate PMS system as the synxis PMS is not capable of automatically charging payments.

Prior to signing up with innquest in July 2022 were assured the entire payment amount would be charged to our credit card processor when our guests booked a reservation.

Prior to signing up we emphasized that we needed the entire payment charged (what guests are billed when they book including the housekeeping fee) several times with Chris Rios.

Chris went onto our current booking engine (that also charges the full amount including the cleaning fee and any packages that they added on) and after reviewing it said that it would be no problem.

Group blocks need to be more flexible for reservations that do not correlate to the arrival and departure dates for the group.  

Coming from another larger branded hotel I was accustomed to customizing reports easily to get more pinpointed information.

RoomMaster has a very intuitive interface and is easy to learn.  

General Manger 

We love the fact we can train new hires in a day or two and they are ready to roll.

Support language barrier Can't resolve quickly

Owner/Operations Manager

Learning how the housekeeping function works has been difficult.  

Company Secretary

Being able to administer it in any location.

I like the ease of use and even after 4 years, learning new features and ways to use the software.

Sad to have to write this review as we gave innquest every opportunity to turn this sour experience around.

It's easy to use and a good solution for small hotels.

Reports a bit clunky and should really be able to search by any field

Ease of use, easy to train, simple revenue management included

General Manager 

Plenty different options for many scenarios within hotel industry  

We bought it for a new build hotel and have used it for the past 5 years, without any problems

partner

Guest address details duplicate multiple time, booking chart not the the best we have used.

no afterhours service  our system has gone down and cannot get service to fix.

sales & reservations

Their customer service is not one that fits into the hospitality industry.

The support went downhill pretty quickly, its virtually none existent at the moment.

eZee Absolute vs roommaster Comparison (2026)

eZee Absolute

roommaster

Overview

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Alternatives